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221.
公开(公告)号:US20170251100A1
公开(公告)日:2017-08-31
申请号:US15583751
申请日:2017-05-01
Applicant: Securus Technologies, Inc.
Inventor: Luke Keiser , Scott Passe , Krishna Balantrapu , Alexander Noland
CPC classification number: H04M3/2281 , H04L63/083 , H04L63/0861 , H04L63/10 , H04M3/42059 , H04M3/42221 , H04M3/42374 , H04M3/436 , H04M3/4365 , H04M3/4931 , H04M7/003 , H04M15/80 , H04M15/8005 , H04M15/8083 , H04M15/844 , H04M2201/40 , H04M2201/405 , H04M2201/41 , H04M2203/6045 , H04M2203/6054 , H04M2250/22 , H04M2250/52 , H04W12/06
Abstract: An inbound call connection request may be received from a non-resident, directed to a controlled-environment facility resident and/or the resident's device. A determination may be made that a calling account of the resident does not have sufficient funds to pay for the inbound call, whereupon a message may be provided to the non-resident offering billing options, including at least a wireless carrier billing option, to complete the call connection. The call may be connected with the resident device in response to a determination a calling account of the inmate has sufficient funds to pay for the call or acceptance of one of the payment methods by the non-resident, along with authentication that the non-resident is associated with an address identifier (AID) of the resident device, and verification that the resident operating the device is associated with the AID of the device.
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公开(公告)号:US09729957B1
公开(公告)日:2017-08-08
申请号:US15005974
申请日:2016-01-25
Inventor: Roy Scott Kaller , Jon Hendrix , Anthony Shilton , Tom Harvey , Sam Waters
CPC classification number: H04R1/1041 , G10L15/22 , G10L2015/225 , H04M1/03 , H04M1/58 , H04M1/6008 , H04M2201/40 , H04M2201/41 , H04M2250/74 , H04R3/02 , H04R3/04 , H04R2410/05 , H04R2460/01 , H04R2460/05 , H04W88/02
Abstract: The overall performance and power utilization of an audio device may be improved with an adaptive sidetone generation system that generates sidetones optimized for different application-specific problems. In particular, systems that include sidetone generation capabilities may be developed to include numerous microphones from which information may be received and processed to generate optimized sidetones. For example, the information from the microphones may be used to receive and/or determine the audio device's operating mode. The information from the microphones and the received and/or determined mode may then be used to generate a sidetone that is optimized for the particular mode and particular conditions in which the audio device is operating. Through the generation of optimized sidetones, the audio signal quality may be improved, thus reducing the amount of subsequent audio processing required, and resulting in improved performance and power utilization.
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公开(公告)号:US20170223186A1
公开(公告)日:2017-08-03
申请号:US15486639
申请日:2017-04-13
Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
Inventor: Kim Brackett , Liaqat Ali , William Morris, IV
CPC classification number: H04M3/436 , H04L51/32 , H04M1/663 , H04M1/72519 , H04M1/72583 , H04M3/42059 , H04M3/42153 , H04M3/4365 , H04M2201/40 , H04M2201/41 , H04M2250/12 , H04M2250/74
Abstract: Aspects of the subject disclosure may include, for example, a method in which a device comprising a processor detects a communication session between a calling device and a called device, and receives a motion signal from the called device; the motion signal is generated at a motion sensor of the called device during or after the communication session. The device analyzes the motion signal to determine whether a portion of the motion signal corresponds to a preselected motion of the called device and whether a subsequent call from the calling device accordingly is to be blocked. Responsive to a determination that the subsequent call is to be blocked, the device also updates a list of blocked caller identifiers associated with the called device to add an identifier associated with the calling device. Other embodiments are disclosed.
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公开(公告)号:US20170195491A1
公开(公告)日:2017-07-06
申请号:US15362728
申请日:2016-11-28
Applicant: Intellisist, Inc.
Inventor: Gilad Odinak , Thomas Veatch
CPC classification number: H04M3/5232 , G06F17/21 , G06Q10/063112 , G06Q10/1053 , G10L15/08 , G10L15/26 , G10L15/30 , G10L17/26 , G10L25/51 , G10L25/60 , H04M3/2281 , H04M3/51 , H04M3/5175 , H04M3/5233 , H04M3/5235 , H04M2201/40 , H04M2201/41 , H04M2203/402
Abstract: A computer-implemented system and method for assigning call agents to callers is provided. A call from a caller is received into a call center. A voice sample is obtained from the caller during the call and analyzed. Traits of the caller are identified from the analyzed voice sample. A determination that at least one of the identified traits includes characteristics of multiple populations for that trait is made. The identified trait is defined as a percentage of each population included in that trait. The caller traits are compared to traits associated with each active agent within the call center. The agent with the traits most similar to the caller traits is assigned to the caller.
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公开(公告)号:US09685159B2
公开(公告)日:2017-06-20
申请号:US14817182
申请日:2015-08-03
Applicant: Agnitio SL
CPC classification number: G10L17/00 , G10L17/02 , G10L17/06 , H04M3/2281 , H04M3/436 , H04M2201/405 , H04M2201/41
Abstract: A method for speaker recognition comprising: obtaining speaker information for a target speaker; obtaining speech samples from telephone calls from an unknown speaker; classifying the speech samples according the unknown speaker thereby providing speaker-dependent classes of speech samples; extracting speaker information of each of the speaker-dependent classes of speech samples; combining the extracted speaker information; comparing the combined extracted speaker information with the stored speaker information for the target speaker to obtain a comparison result; and determining whether the unknown speaker is identical with the target speaker based on the comparison result.
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公开(公告)号:US20170163639A1
公开(公告)日:2017-06-08
申请号:US15439801
申请日:2017-02-22
Applicant: Interactions LLC
Inventor: Brian M. Novack , Daniel Larry Madsen , Timothy R. Thompson
CPC classification number: H04L63/0861 , G06F21/32 , G06Q20/40145 , H04M3/38 , H04M7/006 , H04M7/0078 , H04M2201/41 , H04M2203/6045 , H04W12/02 , H04W12/06 , H04W12/08
Abstract: A request from a party is received by a receiver from a remote system. The request from the party is received when the party attempts to obtain a service using the remote system. A selective determination is made to request, over a network, authentication of the party by a remote biometric system. A request is sent to the remote system for the party to provide a biometric sample responsive to determining to request authentication of the party. The service is provided contingent upon authentication of the party by the remote biometric system.
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公开(公告)号:US09667787B2
公开(公告)日:2017-05-30
申请号:US15255627
申请日:2016-09-02
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor: Bo Li , Di Chen , Pinpin Zhu
CPC classification number: H04M3/53333 , G10L15/22 , G10L25/33 , G10L2015/223 , H04M1/645 , H04M1/651 , H04M3/4938 , H04M3/53308 , H04M3/53366 , H04M2201/39 , H04M2201/40 , H04M2201/405 , H04M2201/41
Abstract: A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding VXML control information based on a recognition result, and transmitting the VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced.
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228.
公开(公告)号:US20170148445A1
公开(公告)日:2017-05-25
申请号:US15393442
申请日:2016-12-29
Applicant: International Business Machines Corporation
Inventor: Ramakrishna J. Gorthi , Chandrajit G. Joshi , Romil J. Shah
CPC classification number: H04M1/645 , G10L15/26 , G10L17/00 , G10L17/005 , G10L17/02 , G10L17/06 , G10L17/16 , G10L17/22 , G10L25/51 , H04M1/274508 , H04M1/573 , H04M1/656 , H04M1/72519 , H04M3/42025 , H04M3/42059 , H04M3/42102 , H04M3/42221 , H04M3/42357 , H04M2201/40 , H04M2201/41 , H04M2250/60 , H04M2250/68 , H04M2250/74
Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.
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公开(公告)号:US20170134574A1
公开(公告)日:2017-05-11
申请号:US15319117
申请日:2015-06-18
Applicant: KATIA SA
Inventor: Maxime WINKLER
CPC classification number: H04M3/436 , G06N99/005 , H04L63/0861 , H04L63/10 , H04M3/42059 , H04M3/42102 , H04M3/4211 , H04M2201/41
Abstract: Method of filtering undesirable incoming telephone calls, in which a decision to block a call or to transmit it is based both on the caller's number and on analysis of the caller's voice.
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公开(公告)号:US20170134566A1
公开(公告)日:2017-05-11
申请号:US15405326
申请日:2017-01-13
Applicant: Kuo-Ching CHIANG
Inventor: Kuo-Ching CHIANG
CPC classification number: H04M1/72577 , G06F21/32 , G06K9/00221 , G06K9/00288 , G06K9/00926 , G06K2009/00322 , G10L17/22 , G10L25/51 , H04L51/04 , H04L51/10 , H04L51/32 , H04L63/0861 , H04L63/102 , H04M1/72555 , H04M2201/41 , H04M2250/52 , H04W4/80 , H04W12/06 , H04W12/08
Abstract: A mobile phone comprises a control unit and a memory coupled to the control unit. A sensor is formed in the mobile phone for capturing a user's face image. A mimicked age estimation module is coupled to the control unit to generate a mimicked age of the user by the captured face image. An age identification module is coupled to the control unit for age identification.
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