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公开(公告)号：US12073184B1
公开(公告)日：2024-08-27
申请号：US16418837
申请日：2019-05-21
Applicant: Securus Technologies, Inc.
IPC: G06Q30/016 , G06F40/30 , G06Q50/26 , G06N5/04
CPC classification number: G06F40/30 , G06Q30/016 , G06Q50/26 , G06N5/04
Abstract: Artificial intelligence directed controlled-environment facility resident support ticket response and/or action may provide access to a controlled-environment facility media and/or communications terminal or device support application program via one or more controlled-environment facility media and/or communications terminals and/or a plurality of personal controlled-environment facility resident media and/or communications devices, which accept input of a support request, via the support application program, from a controlled-environment facility resident. A controlled-environment facility media and/or communications device services platform receives the request, determines an assigned weight of words in the request and selects one or more passages of predefined response text to compose a response to the request, based on a determined weight of words in the request and tags associated with these words and the passage(s) of predefined text. The platform personalizes the response, based on identification of the resident, and sends the resulting personalized response to the respective terminal or device.
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2.发明公开公开(公告)号：US20230153796A1
公开(公告)日：2023-05-18
申请号：US16701392
申请日：2019-12-03
Applicant: Securus Technologies, Inc.
Inventor： Joseph Higgs , Adam Christopher Edwards
CPC classification number: G06Q20/3672 , G06Q20/363 , G06Q20/3674 , G06Q50/26
Abstract: Controlled environment facility maintained digital wallets for residents of controlled environment facilities may be created and maintained in accordance with rules and regulations of the respective controlled-environment facility. Entry of data associated with an account outside the controlled-environment facility may be received from the respective resident and inserted in the digital wallet associated with the resident as a funding source. Resident controlled-environment facility trust, communications, commissary, media, or other account(s), associated with the resident, may be created in, or assigned to, the resident’s digital wallet. Th(is)(ese) account(s) may be funded using the outside account data in the resident’s digital wallet. Payments for provision of goods or services to the resident, within and in accordance with rules and regulations of the facility, may be made from the resident’s digital wallet by automatically debiting payments from (an) appropriate resident account(s) in the resident’s digital wallet.
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公开(公告)号：US11413780B1
公开(公告)日：2022-08-16
申请号：US16743885
申请日：2020-01-15
Applicant: Securus Technologies, Inc.
Inventor： Kirkland M. Boyd , Geoffrey M. Boyd
Abstract: Embodiments are directed to an automated cutting tool that is configured to cut open nonuniform enclosures, such as cases containing electronic components. An example system comprises a multi-speed motor that is coupled to a cradle. The multi-speed motor rotates the cradle at a selected speed, and the cradle adapted to hold a case. A cutting head is positioned adjacent to the cradle and is configured to maintain contact with the case during rotation of the multi-speed motor. The multi-speed motor is configured to operate at a first speed when first segments of the case are in contact with the cutting head and to operate at a second speed when second segments of the case are in contact with the cutting head.
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公开(公告)号：US11227132B1
公开(公告)日：2022-01-18
申请号：US16724887
申请日：2019-12-23
Applicant: Securus Technologies, Inc.
Inventor： Dionisia Ray
IPC: G06K7/10
Abstract: A location-based analytics system provides tracking and visualization of individuals within a controlled-environment facility. A plurality of sensors, such as RFID (Radio Frequency Identification) sensors, are located within the controlled-environment facility and detect individuals located within a first proximity to the sensors. An analytics system determines the identity of individuals detected by the sensors and reports the locations of the identified individuals. A user interface provides the ability to select the display of the location and movement of selected individuals of the identified individuals on a three-dimensional model of the controlled-environment facility. The user interface also provides the ability to select a three-dimensional representation for the selected individuals and various other aspects of the controlled-environment facility. The selected representation of the selected individuals is projected onto the three-dimensional model of the controlled-environment facility at locations corresponding to the reported locations of the selected individuals within the facility.
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5.发明授权公开(公告)号：US11095770B1
公开(公告)日：2021-08-17
申请号：US16594173
申请日：2019-10-07
Applicant: Securus Technologies, Inc.
Inventor： Patrick Dover
Abstract: Dynamic controlled-environment facility resident communication allocation based on call volume may be implemented using a controlled-environment facility secure communication platform. The platform monitors controlled-environment facility resident call volume, recognizes an average call volume and detects an increase in call volume above the average call volume or a decrease in call volume below the average call volume. The platform automatically initiates a controlled-environment facility resident calling restriction in response to a detected increase in call volume or automatically initiates an increase in controlled-environment facility resident calling allocation in response to a detected decrease in call volume below the average call volume. Thereafter, the platform automatically removes the calling restriction upon the call volume dropping to a first predetermined threshold in accordance with the average call volume or automatically remove the increase in calling allocation upon the call volume rising to a second predetermined threshold in accordance with the average call volume.
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Patent Agency Ranking
公开(公告)号：US10979563B1
公开(公告)日：2021-04-13
申请号：US16459459
申请日：2019-07-01
Applicant: Securus Technologies, Inc.
Inventor： Uday R. Parekh
Abstract: Systems and methods for initiating communication with a controlled-environment facility resident by a non-resident may employ a controlled-environment facility secure communication platform that receives an incoming communication request from a non-resident, directed to a telephone number assigned to a controlled-environment facility resident and/or a controlled-environment facility media and/or communications device associated with the resident, for a communication with the resident. The facility secure communication platform sends an event notice to the device associated with the resident or a controlled-environment facility media and/or communications terminal associated with the resident, in response to receipt of the incoming communication request. The device or terminal presents an option to accept the event notice and the controlled-environment facility secure communication platform and/or the device or terminal connects an outgoing communication from the device or terminal to a device associated with the non-resident, in response to acceptance of the event notice.
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公开(公告)号：US10897597B1
公开(公告)日：2021-01-19
申请号：US16688570
申请日：2019-11-19
Applicant: Securus Technologies, Inc.
Inventor： James Sturges
Abstract: Systems and methods enabling inbound calls to controlled-environment facility resident telephone numbers employ resident-associated communications devices deployed in the facilities. An inbound and outbound calling platform assigns a telephone number to each resident and associates a routable (IP) address of each resident communications device with such telephone number. This calling platform also presents an online directory to accessing inbound callers that lists residents the caller is allowed to call, the telephone number(s) of such resident(s), and whether such residents and their communications devices are ready to receive a call. The calling platform reconfirms such information upon an inbound call being placed to a telephone number assigned to a resident and signals the resident communications device associated with the resident assigned that telephone number. A controlled-environment facility communication processing system routes the call to the resident communications device associated with the resident called and connects the call.
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公开(公告)号：US10735687B1
公开(公告)日：2020-08-04
申请号：US16452207
申请日：2019-06-25
Applicant: Securus Technologies, Inc.
Inventor： Isaac Parampottil
Abstract: In a controlled-environment facility resident on-demand controlled-environment facility resident electronic communication recording system and/or method, a controlled-environment facility secure communication platform, or the like, accepts initiation of an electronic communication involving a resident of a controlled-environment facility and establishes an electronic communication link between the resident and another call party. A controlled-environment facility communication and/or media device, or the like enables the resident to participate in the electronic communication, such as via a user interface provided on the controlled-environment facility communication and/or media device, and presents, such as via the user interface provided on the controlled-environment facility communication and/or media device, an option to the controlled-environment facility resident to record at least a portion of the electronic communication, such as via user interface provided on a controlled-environment facility communication and/or media device.
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公开(公告)号：US10565793B2
公开(公告)日：2020-02-18
申请号：US15440273
申请日：2017-02-23
Applicant: SECURUS TECHNOLOGIES, INC.
Inventor： Alice J. Clements , Scott Passe , Luke Keiser
Abstract: Embodiments provide methods and systems for regulating the use of virtual reality environments provided to residents of controlled-environment facilities. In response to a request for virtual reality programs from an inmate, the privilege status of the inmate is used to determine the available virtual environments in which the inmate may participate. The participation of the inmate within a virtual reality session may be restricted based on the privilege status of the inmate. Any limitations on an inmate's participation within an approved virtual environment may be enforced by restricting the behavior of an avatar representing the inmate within the virtual environment. The privilege status of inmates may be used to enforce restrictions that prohibit contact between certain inmates or certain classifications of inmates. The participation of inmates may be restricted and terminated based on a measured physiological responses to the inmate's participation in a virtual environment.
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公开(公告)号：US10560497B1
公开(公告)日：2020-02-11
申请号：US15719840
申请日：2017-09-29
Applicant: Securus Technologies, Inc.
Inventor： Matthew Richard Smith
Abstract: Systems and methods for developing, deploying, and/or providing location-based controls for remote visitation in controlled-environment facilities are disclosed. In some embodiments, a method may include identifying a request to establish a visitation session between a resident and a non-resident of a controlled-environment facility, wherein the visitation session includes at least one of: a voice or a video call, and wherein the non-resident operates a mobile device; receiving spacial information of the mobile device; and applying a rule to the visitation session based upon the spacial information.
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