公开(公告)号：US20180359636A1

公开(公告)日：2018-12-13

申请号：US16005459

申请日：2018-06-11

Applicant: Early Warning Services, LLC

Inventor： Eric Woodward ,  Aaron Bartrim ,  Betty Chan-Bauza ,  Rodger Desai ,  Matt Brown ,  Chris Cunningham

IPC: H04W12/06 ,  H04W8/28 ,  H04M7/12 ,  H04M3/38 ,  H04M1/677 ,  H04L29/06

CPC classification number: H04W12/06 ,  H04L63/18 ,  H04M1/677 ,  H04M3/38 ,  H04M7/126 ,  H04W8/28

Abstract: A mobile phone number that is been provided by a customer during enrollment is verified for use. SS7 protocol data associated with the mobile phone number is collected and evaluated, and if the condition of the subscriber account associated with phone number has changed or is inconsistent with the circumstances surrounding the enrollment of the phone number, the phone number is designated as one that is not to be called.

公开(公告)号：US10015670B2

公开(公告)日：2018-07-03

申请号：US14798155

申请日：2015-07-13

Applicant: Early Warning Services, LLC

Inventor： Eric Woodward ,  Aaron Bartrim ,  Betty Chan-Bauza ,  Rodger Desai ,  Matt Brown ,  Chris Cunningham

IPC: H04W12/06 ,  H04M1/677 ,  H04M3/38 ,  H04M7/12 ,  H04W8/28 ,  H04L29/06

CPC classification number: H04W12/06 ,  H04L63/18 ,  H04M1/677 ,  H04M3/38 ,  H04M7/126 ,  H04W8/28

Abstract: A mobile phone number that is been provided by a customer during enrollment is verified for use. SS7 protocol data associated with the mobile phone number is collected and evaluated, and if the condition of the subscriber account associated with phone number has changed or is inconsistent with the circumstances surrounding the enrollment of the phone number, the phone number is designated as one that is not to be called.

公开(公告)号：US09883379B2

公开(公告)日：2018-01-30

申请号：US14144162

申请日：2013-12-30

Applicant: LG ELECTRONICS INC.

Inventor： Jae-Seung Song ,  Kyung-Ae Yoon ,  Patrice Hede

IPC: H04M7/00 ,  H04M7/12 ,  H04W8/24 ,  H04W76/02 ,  H04W80/10 ,  H04L29/06

CPC classification number: H04W8/245 ,  H04L65/1016 ,  H04L65/1069 ,  H04M7/00 ,  H04M7/1205 ,  H04M7/126 ,  H04M7/128 ,  H04W76/16 ,  H04W80/10

Abstract: A method for transmitting information in a wireless communication system and a wireless communication terminal supporting the method, are discussed. In one embodiment, when an application server sends to a receiving terminal a specific message for checking radio environment information or a message including a radio environment capability, the receiving terminal having received the message may send a response message with its own radio environment information to the application server, such that the radio environment information related to the receiving terminal can be sent to the sending terminal after analyzed by the application server.

公开(公告)号：US09380083B2

公开(公告)日：2016-06-28

申请号：US14538872

申请日：2014-11-12

Applicant: Jon P Davis ,  Lynnette K Evans ,  Richard L Fuller ,  Gregory J Small ,  Scott S Preston

Inventor： Jon P Davis ,  Lynnette K Evans ,  Richard L Fuller ,  Gregory J Small ,  Scott S Preston

IPC: H04L12/66 ,  H04L29/06 ,  H04M3/533 ,  H04M7/00 ,  H04L29/12 ,  H04L29/08

CPC classification number: H04L65/1069 ,  H04L41/0672 ,  H04L61/10 ,  H04L61/2007 ,  H04L65/1006 ,  H04L65/608 ,  H04L67/10 ,  H04L67/1034 ,  H04L69/40 ,  H04M3/53308 ,  H04M3/53325 ,  H04M7/0006 ,  H04M7/0024 ,  H04M7/0033 ,  H04M7/0036 ,  H04M7/006 ,  H04M7/126

Abstract: The embodiments described herein recite a telephone communication system used for handling information such as messages, typically voice mail messages, and, more particularly, is directed to a system that provides distributed session initiation protocol (SIP) silos. Distributed SIP silos (DSS) is a Communications Application Platform (CAP) feature that maintains the site's call capacity even when a signaling server fails. DSS uses multiple non-redundant signaling servers to provide SIP signaling for the same set of media ports. Because there are multiple signaling servers providing signaling for the same set of ports, the failure of one signaling server only terminates the calls it was actively processing and once those calls have been cleaned up, all the available (non-suspended) ports in the configuration are available to the remaining signaling servers.

公开(公告)号：US09247070B2

公开(公告)日：2016-01-26

申请号：US11570277

申请日：2005-06-09

Applicant: Patrick Hession ,  John Costello ,  Owen Friel

Inventor： Patrick Hession ,  Arik Elberse ,  John Costello ,  Owen Friel

IPC: G06F15/16 ,  H04M7/00 ,  G06Q30/00 ,  H04M3/51 ,  H04M3/523 ,  H04L29/06 ,  H04M3/42

CPC classification number: H04M7/006 ,  G06Q30/016 ,  H04L65/00 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42365 ,  H04M3/5191 ,  H04M3/5237 ,  H04M7/0006 ,  H04M7/126

Abstract: Some known Contact Centers rely on a Network Level Router to determine which of a number of available Contact Centers should deal with a given contact. This decision is made by the NLR based on real time information provided by the Contact Centers. However, the format of such information is proprietary which means that the NLR must translate and collate this information. This invention seeks to use session initiation protocol (SIP) Presence for such information transfer which enables improved decision making and further enables additional functionality to be added to the Contact Center system. The invention provides a SIP enabled Contact Center (180, 190, 200) comprising a Contact Center server arranged to send SIP messages to one or more other SIP enabled nodes in a SIP communications network, said SIP messages comprising SIP presence information about the current state of the Contact Center.

Abstract translation: 一些已知的联络中心依靠网络路由器来确定哪些可用的联络中心应该处理给定的联系人。 该决定由NLR根据联络中心提供的实时信息进行。 然而，这种信息的格式是专有的，这意味着NLR必须翻译和整理这些信息。 本发明寻求使用会话发起协议（SIP）存在用于这样的信息传送，其使得能够改进决策，并且还允许将附加功能添加到联络中心系统。 本发明提供了一种支持SIP的联络中心（180,190,200），包括联络中心服务器，其被配置为向SIP通信网络中的一个或多个其他启用SIP的节点发送SIP消息，所述SIP消息包括关于当前状态的SIP存在信息 的联络中心。

公开(公告)号：US09083719B2

公开(公告)日：2015-07-14

申请号：US13905036

申请日：2013-05-29

Applicant: Focal IP, LLC

Inventor： Samuel F. Wood ,  Jerry A. Klein ,  Margaret Susan Asprey

IPC: H04L12/66 ,  H04L29/06 ,  H04M3/42 ,  H04M7/00 ,  H04Q3/00 ,  H04Q3/66 ,  H04Q3/72 ,  H04M7/12

CPC classification number: H04M7/0033 ,  H04L65/1046 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42229 ,  H04M7/0003 ,  H04M7/0009 ,  H04M7/12 ,  H04M7/126 ,  H04M7/129 ,  H04Q3/0025 ,  H04Q3/005 ,  H04Q3/66 ,  H04Q3/72 ,  H04Q2213/13034 ,  H04Q2213/13091 ,  H04Q2213/13097 ,  H04Q2213/13103 ,  H04Q2213/13109 ,  H04Q2213/1313 ,  H04Q2213/13141 ,  H04Q2213/13242 ,  H04Q2213/13332 ,  H04Q2213/13389

Abstract: A caller ID based call routing feature. A processing system in the public switched telephone network (PSTN) receives first identifying information for identifying the source of a telephone call and associates additional information stored in a memory with the first identifying information. The additional information may then be transmitted to the subscriber via the Internet for display. Another feature is a branch calling feature where the subscriber may program a processing system within the PSTN to forward an incoming call to two or more end units (e.g., telephones) simultaneously. If the call at an end unit is answered, answer supervision signaling is transmitted back to the processing system which then terminates all other calls. The processing system then connects the calling party to the subscriber. The branch calling may be made for any combination of local, long distance, and cellular telephone numbers.

Abstract translation: 基于呼叫者ID的呼叫路由功能。 公共交换电话网（PSTN）中的处理系统接收用于识别电话呼叫的源的第一识别信息，并将存储在存储器中的附加信息与第一识别信息相关联。 然后可以经由因特网将附加信息发送给用户进行显示。 另一个特征是分支呼叫功能，其中订户可以对PSTN内的处理系统进行编程，以将来话呼叫同时转发到两个或更多个终端单元（例如，电话）。 如果终端单元的呼叫被应答，应答监听信令被发送回处理系统，然后终止所有其他呼叫。 处理系统然后将呼叫方连接到用户。 分支呼叫可以用于本地，长途和蜂窝电话号码的任何组合。

公开(公告)号：US20150172892A1

公开(公告)日：2015-06-18

申请号：US14632403

申请日：2015-02-26

Applicant: Broadcom Corporation

Inventor： Jeyhan Karaoguz

IPC: H04W4/18 ,  H04M7/12 ,  H04L29/06

CPC classification number: H04W4/18 ,  H04L69/08 ,  H04M7/125 ,  H04M7/126 ,  H04W4/00 ,  H04W88/06 ,  H04W92/00

Abstract: A device may provide N-Way communication through multiple communication services. The device may receive user data from a user interface and incoming data from a communication interface. The incoming data may be received through a first communication service. The device may combine the user data and incoming data, including through any combination of encoding or decoding processes. The device may also send the combined data using the communication interface, such as through a second communication service. The device may also receive first incoming data through a first communication service and second incoming data through a second communication service. The device may combine the first incoming data and second incoming data for display on a user interface or to send across a third communication service.

Abstract translation: 设备可以通过多种通信服务提供N-Way通信。 设备可以从用户界面接收用户数据，并从通信接口接收输入数据。 可以通过第一通信服务接收输入数据。 该设备可以组合用户数据和输入数据，包括通过编码或解码过程的任何组合。 设备还可以使用通信接口（例如通过第二通信服务）发送组合的数据。 设备还可以通过第一通信服务接收第一输入数据，并通过第二通信服务接收第二输入数据。 设备可以组合第一输入数据和第二输入数据以在用户界面上显示或者跨第三通信服务发送。

公开(公告)号：US09019988B2

公开(公告)日：2015-04-28

申请号：US13377730

申请日：2010-06-30

Applicant: Osamu Kurokawa ,  Kazuki Eguchi ,  Naoki Yoshida ,  Shunsuke Yokouchi ,  Toru Shiiba ,  Tomiharu Hamguchi ,  Yasuyuki Ueda ,  Yasuhiro Watanabe ,  Hiroaki Akiyama ,  Takayuki Kido

Inventor： Osamu Kurokawa ,  Kazuki Eguchi ,  Naoki Yoshida ,  Shunsuke Yokouchi ,  Toru Shiiba ,  Tomiharu Hamguchi ,  Yasuyuki Ueda ,  Yasuhiro Watanabe ,  Hiroaki Akiyama ,  Takayuki Kido

IPC: H04J3/16 ,  H04W4/16 ,  H04M7/12 ,  H04L29/06 ,  H04W80/10 ,  H04W84/04 ,  H04W88/18

CPC classification number: H04W4/16 ,  H04L65/1006 ,  H04L65/103 ,  H04M7/126 ,  H04W4/14 ,  H04W80/10 ,  H04W84/045 ,  H04W88/16 ,  H04W88/184

Abstract: When a femto cell base station used for a communication system provided with a function of providing a predetermined supplementary service receives first information indicating supplementary service control from a radio terminal, the femto cell base station converts the received information to a SIP (Session Initiation Protocol) message including the first information and transmits the SIP message to a higher apparatus in the communication system.

Abstract translation: 当用于具有提供预定补充服务功能的通信系统的毫微微小区基站从无线终端接收到指示补充业务控制的第一信息时，毫微微小区基站将接收到的信息转换为SIP（会话发起协议） 消息，包括第一信息，并将SIP消息发送到通信系统中的较高设备。

公开(公告)号：US08743870B2

公开(公告)日：2014-06-03

申请号：US13436813

申请日：2012-03-30

Applicant: Sridhar Ramachandran ,  Paritosh Tyagi ,  Saravanan Mallesan ,  Gaurav Kulshreshtha ,  Sohan Shetty ,  Rohini Raman ,  Medhavi Bhatia

Inventor： Sridhar Ramachandran ,  Paritosh Tyagi ,  Saravanan Mallesan ,  Gaurav Kulshreshtha ,  Sohan Shetty ,  Rohini Raman ,  Medhavi Bhatia

IPC: H04L12/66

CPC classification number: H04L65/1046 ,  H04L12/6418 ,  H04L29/06319 ,  H04L41/0893 ,  H04L41/12 ,  H04L45/00 ,  H04L45/04 ,  H04L45/3065 ,  H04L47/00 ,  H04L47/10 ,  H04L65/1066 ,  H04L65/1069 ,  H04L65/80 ,  H04L67/1072 ,  H04L67/14 ,  H04M7/126

Abstract: A voice over Internet protocol communication system and method provides infrastructure components as intermediaries between networks, the components include multi-protocol session controllers and a multi-protocol signaling switch as well as a management system. The session controllers process calls and participate in the calls that flow through it. The session controllers process calls that are either at the edge of the network or at the core of the voice over Internet protocol network. The session controllers associate calls with one another in call peers for incoming calls as ingress call peers and for outgoing calls as egress call peers. A centralized database of call routing policies is provided to the session controllers. The session controllers provide cost management, topology hiding, and inter-working, or conversion, of calls from SIP networks to H.323 networks for both voice and video.

Abstract translation: 互联网语音协议通信系统和方法提供基础设施组件作为网络之间的中介，组件包括多协议会话控制器和多协议信令交换机以及管理系统。 会话控制器处理呼叫并参与流经它的呼叫。 会话控制器处理网络边缘的呼叫或通过Internet协议网络的语音核心。 会话控制器将呼叫与呼叫对方中的呼叫对等体相关联，用于作为入口呼叫对等体的呼入呼叫，并将出呼叫作为出口呼叫对等体。 呼叫路由策略的集中数据库被提供给会话控制器。 会话控制器为语音和视频提供从SIP网络到H.323网络的呼叫的成本管理，拓扑隐藏和互操作或转换。

公开(公告)号：US20140115123A1

公开(公告)日：2014-04-24

申请号：US14144162

申请日：2013-12-30

Applicant: LG Electronics Inc.

Inventor： Jae-Seung SONG ,  Kyung-Ae YOON ,  Patrice HEDE

IPC: H04W8/24

CPC classification number: H04W8/245 ,  H04L65/1016 ,  H04L65/1069 ,  H04M7/00 ,  H04M7/1205 ,  H04M7/126 ,  H04M7/128 ,  H04W76/16 ,  H04W80/10

Abstract: A method for transmitting information in a wireless communication system and a wireless communication terminal supporting the method, are discussed. In one embodiment, when an application server sends to a receiving terminal a specific message for checking radio environment information or a message including a radio environment capability, the receiving terminal having received the message may send a response message with its own radio environment information to the application server, such that the radio environment information related to the receiving terminal can be sent to the sending terminal after analyzed by the application server.

Abstract translation: 讨论了在无线通信系统中发送信息的方法和支持该方法的无线通信终端。 在一个实施例中，当应用服务器向接收终端发送用于检查无线电环境信息的特定消息或包括无线电环境能力的消息时，已经接收到消息的接收终端可以向其发送具有其自己的无线电环境信息的响应消息给 应用服务器，使得与应用服务器分析之后，可以将与接收终端相关的无线电环境信息发送到发送终端。