知搜-全球专利检索

  1. Login
  2. Sign Up

Search Results

633 records (took 0.017 seconds)

    Queue prioritization based on competitive user input
    347.
    发明授权
    Queue prioritization based on competitive user input 有权
    基于竞争用户输入的队列优先级排序

    公开(公告)号：US06801520B2

    公开(公告)日：2004-10-05

    申请号：US10116427

    申请日：2002-04-03

    Applicant: Laurent Philonenko

    Inventor： Laurent Philonenko

    IPC: H04L1228

    CPC classification number: H04M3/5237 ,  H04L29/06 ,  H04M3/48 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/5231 ,  H04M3/5232 ,  H04M3/5235 ,  H04M3/5307 ,  H04M7/0033 ,  H04M7/0054 ,  H04M7/12 ,  H04M7/126 ,  H04M2201/50 ,  H04M2207/12

    Abstract: A routing system is disclosed for routing communication events. The system comprises at least one data queue for queuing incoming events; at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and a processor for processing events in queue according to routing rules. In a preferred embodiment authors of the communication events are solicited through the at least one interaction mechanism to make a value contribution in exchange for advancement in the data queue.

    Abstract translation: 公开了用于路由通信事件的路由系统。 系统包括用于排队进入事件的至少一个数据队列; 至少一个交互机制，用于与队列中的事件的作者进行双向通信; 以及根据路由规则处理队列中的事件的处理器。 在优选实施例中，通过至少一个交互机制来请求通信事件的作者，以作为数据队列中的进步的交换值。

    Wireless mid-call transfers
    348.
    发明申请
    Wireless mid-call transfers 有权
    无线中转电话

    公开(公告)号：US20040176084A1

    公开(公告)日：2004-09-09

    申请号：US10378312

    申请日：2003-03-03

    Inventor： Charu Verma ,  Mariana Benitez Pelaez

    IPC: H04M003/42

    CPC classification number: H04M3/58 ,  H04M2201/50 ,  H04M2207/18 ,  H04W4/16 ,  H04W28/16

    Abstract: A method of transferring a call established between a first communications device and a second communications device from the second communications device to a third communications device. The method includes negotiating media description between the first communications device and the third communications device to establish a transferred call capable of handling media which can be different than that handled by the original call.

    Abstract translation: 一种将在第一通信设备和第二通信设备之间建立的呼叫从第二通信设备传送到第三通信设备的方法。 该方法包括协商第一通信设备和第三通信设备之间的媒体描述，以建立能够处理可能与由原始呼叫处理的媒体不同的媒体的转移呼叫。

    Messaging advise in presence-aware networks
    349.
    发明申请
    Messaging advise in presence-aware networks 有权
    在存在感知网络中的消息传递建议

    公开(公告)号：US20040141594A1

    公开(公告)日：2004-07-22

    申请号：US10348309

    申请日：2003-01-20

    Inventor： Gordon R. Brunson ,  Andrew Charles Zmolek

    IPC: H04M001/64

    CPC classification number: H04L65/4015 ,  H04L29/06027 ,  H04L51/00 ,  H04L51/04 ,  H04L51/24 ,  H04L65/1069 ,  H04L65/1083 ,  H04L65/602 ,  H04L67/18 ,  H04M3/42 ,  H04M3/42059 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/53333 ,  H04M3/537 ,  H04M7/006 ,  H04M2201/50 ,  H04M2203/652

    Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address; (e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party; (f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and (g) transform the audio messaging session into a session having a video channel or both audio and video channels.

    Abstract translation: 一种存在感知通信系统，包括被配置为执行以下操作中的至少一个的消息传送系统：（a）在订户的通信设备和消息收发系统之间的消息传递会话期间向用户的通信设备提供关于传入联系人的信息; （b）当接收到用户的通信设备可用的通知时，向用户的通信设备提供包含关于一个或多个消息的信息的文本消息; （c）向订户的通信设备提供与由消息系统接收的不同第一方的语音消息相关的文本消息; （d）响应于订户的通信设备请求与输入的电话号码和地址中的至少一个的连接，向用户的通信设备提供关于来自与至少一个的相关联的第二方的至少一个合格消息的通知 输入的电话号码和地址; （e）当订户和不同的第三方之间的联系正在进行时，向用户的通信设备提供相对于来自第三方的至少一个合格消息的信息; （f）将消息系统和联系方的通信设备之间的音频消息会话转换为基于图形用户界面的音频会话; 和（g）将音频消息会话转换成具有视频信道或音频和视频信道两者的会话。

    Call center for handling video calls from the hearing impaired
    350.
    发明授权
    Call center for handling video calls from the hearing impaired 有权
    呼叫中心处理来自听力障碍者的视频通话

    公开(公告)号：US06683937B1

    公开(公告)日：2004-01-27

    申请号：US10232546

    申请日：2002-08-29

    Applicant: Thomas Michael Watson ,  Paul W. Ludwick

    Inventor： Thomas Michael Watson ,  Paul W. Ludwick

    IPC: H04M1100

    CPC classification number: G09B21/009 ,  H04M3/2218 ,  H04M3/42391 ,  H04M3/5183 ,  H04M15/00 ,  H04M2201/50 ,  H04M2203/2061 ,  H04N7/141

    Abstract: A call center for handling calls for speech and hearing impaired subscribers. The call center includes a plurality of terminals connected to a switching system to handle calls. Each of said plurality of terminals includes a computer system that handles video calls from the speech and hearing impaired subscribers and a telephone station that handles voice calls to parties communicating with the speech and hearing impaired subscribers. A call controller connected to the switching system and the plurality of terminals determines which of the plurality of terminals handles an incoming call.

    Abstract translation: 一个呼叫中心，用于处理语音和听力受损用户的呼叫。 呼叫中心包括连接到交换系统以处理呼叫的多个终端。 所述多个终端中的每一个包括处理来自语音和听力受损用户的视频呼叫的计算机系统，以及处理与语音通信的听话和听力受损用户的语音呼叫的电话站。 连接到交换系统和多个终端的呼叫控制器确定多个终端中的哪个终端处理来话呼叫。

Patent Agency Ranking