公开(公告)号：US20160104067A1

公开(公告)日：2016-04-14

申请号：US14709218

申请日：2015-05-11

Applicant: salesforce.com, inc.

Inventor： Zhenhua Xu ,  Joel Palmert ,  Johan Philip Magnusson ,  Rasmus Mencke ,  Scott Douglas White ,  Zandra Hird ,  Ziwei Chen ,  Kapil Agarwal ,  Adam McCormick Doti ,  Arthur Albert Louie ,  Kamyar Seradjfar ,  Paul Gene Byrne ,  Runying Mao ,  Weiping Peng

IPC: G06N5/02 ,  G06F17/30 ,  H04L29/08

CPC classification number: G06F16/951 ,  H04L67/22 ,  H04L67/306

Abstract: Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation platform that enables authorized users to define audiences, scheduling settings, scheduling policies, and rules to customize or influence the provision of associated recommendations to the users. The recommendation platform includes a recommendation engine that serves the recommendations to users based on such defined audiences, scheduling settings, policies or other rules.

Abstract translation: 公开了用于向用户提供定制推荐的系统，装置，方法和存储介质的一些示例。 一些实施方式更具体地涉及一种推荐平台，其使得授权的第三方能够创建，定制和添加新的建议，然后可以向目标用户或用户的受众服务。 一些实施方式进一步涉及推荐平台，其使得授权用户能够定义观众，调度设置，调度策略和规则以定制或影响向用户提供相关推荐。 推荐平台包括一个推荐引擎，根据这些定义的受众，计划设置，策略或其他规则向用户提供建议。

公开(公告)号：US09264388B2

公开(公告)日：2016-02-16

申请号：US13897157

申请日：2013-05-17

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: G06F15/16 ,  H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a multi-tenant database system core. Each data center implements at least one instance of the multi-tenant database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the multi-tenant database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和多租户数据库系统核心的多个实例。 每个数据中心至少实现一个多租户数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到多承租人数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。

公开(公告)号：US20140019459A1

公开(公告)日：2014-01-16

申请号：US14023274

申请日：2013-09-10

Applicant: salesforce.com, inc.

Inventor： William Gradin ,  Margaret Law ,  Matthew Davidchuk ,  Qiu Ma ,  Leonid Zemskov ,  Amy Palke ,  Rasmus Mencke ,  Peter Lee

IPC: G06F17/30

CPC classification number: G06F17/30345 ,  G06F17/30368 ,  G06F17/3053

Abstract: Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one embodiment, one or more updates associated with a data record are stored in a database. One or more criteria are applied to the one or more updates to generate a score associated with each update. The score is compared with a designated threshold. When the score is identified as meeting or exceeding the designated threshold, the one or more updates are provided as one or more candidates for publication on an information feed associated with the data record, where the information feed is capable of being displayed on a display device.

Abstract translation: 公开了用于选择对关联记录的更新以在按需数据库服务环境中的信息馈送上发布的系统，装置，方法和计算机可读介质。 在一个实施例中，与数据记录相关联的一个或多个更新被存储在数据库中。 将一个或多个标准应用于一个或多个更新以生成与每个更新相关联的得分。 将得分与指定的阈值进行比较。 当分数被识别为满足或超过指定的阈值时，一个或多个更新被提供为与数据记录相关联的信息馈送上发布的一个或多个候选，其中信息馈送能够被显示在显示设备上 。

公开(公告)号：US20130290869A1

公开(公告)日：2013-10-31

申请号：US13828956

申请日：2013-03-14

Applicant: SALESFORCE.COM, INC.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F3/048

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

Abstract translation: 这里介绍一种处理电子邮件的方法。 该方法开始于接收针对多租户数据库系统的目的地租户的传入电子邮件的电子邮件捕获标准。 该方法通过将电子邮件捕获标准与传入的电子邮件中传达的可搜索信息进行比较来继续。 当所接收的电子邮件的候选电子邮件消息中的可搜索信息与电子邮件捕获标准相匹配至少一个阈值量时，候选电子邮件消息被标识为匹配的电子邮件消息。 该方法通过保存用于诊断分析的匹配电子邮件消息的副本以及对匹配的电子邮件消息执行传入电子邮件处理来继续。

公开(公告)号：US11765650B2

公开(公告)日：2023-09-19

申请号：US17308716

申请日：2021-05-05

Applicant: salesforce.com, inc.

Inventor： Abhijit Sur ,  Rasmus Mencke

IPC: H04W48/18 ,  H04W48/16 ,  G06N20/00 ,  H04W60/06 ,  H04W84/18 ,  H04W74/00 ,  H04W28/06

CPC classification number: H04W48/18 ,  G06N20/00 ,  H04W28/06 ,  H04W48/16 ,  H04W60/06 ,  H04W74/006 ,  H04W84/18

Abstract: Techniques are disclosed relating to temporary networks of edge computing devices. In some embodiments, an edge computing device manages, in response to occurrence of an event, a temporary network of edge computing devices. Managing the temporary network includes: forming the temporary network, managing membership of edge computing devices in the temporary network, causing the temporary network to perform a specified set of tasks, transmitting, to a remote server computing system, information associated with the specified set of tasks, and causing disbanding of the temporary network after determining that the specified set of tasks is complete. The disclosed techniques for managing temporary networks of edge computing devices may advantageously reduce the overall use of a network's bandwidth by reducing the amount of communication with a remote server system.

公开(公告)号：US20210160248A1

公开(公告)日：2021-05-27

申请号：US17080718

申请日：2020-10-26

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L9/32 ,  G06F16/951 ,  H04L12/58

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20190095054A1

公开(公告)日：2019-03-28

申请号：US15717749

申请日：2017-09-27

Applicant: salesforce.com, inc.

Inventor： Weiping Peng ,  HuaSheng Su ,  Jennifer Yang ,  Paul Gene Byrne ,  Rasmus Mencke ,  David Gary Mendelson

IPC: G06F3/0482 ,  G06F17/30 ,  G06Q30/00 ,  G06F3/0485

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for generating or updating cross-community streams. A plurality of communities can be maintained on behalf of a plurality of member organizations. Members of each community can have access to a corresponding set of records. One or more selections operable to assign one or more records to one or more cross-community streams can be displayed in a user interface on a display of a device of a first user. A first request from the first user to assign a first set of one or more records to a first cross-community stream can be processed. The first cross-community stream can be generated or updated.

公开(公告)号：US20180026990A1

公开(公告)日：2018-01-25

申请号：US15676408

申请日：2017-08-14

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L12/58 ,  H04L9/32 ,  G06F17/30

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US20150249717A1

公开(公告)日：2015-09-03

申请号：US14713486

申请日：2015-05-15

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke

IPC: H04L29/08

CPC classification number: H04L67/22 ,  G06F17/3028 ,  G06F17/30339 ,  G06Q50/01 ,  H04L67/02 ,  H04L67/10

Abstract: Disclosed are computer implemented methods, apparatus, systems, and computer readable media for providing information to an information feed associated with a group of an online social network. In some implementations, a network communication including a group address and data is received at a computing device. The group address is encoded to include a first identifier associating the network communication with a first user and a second identifier associating the network communication with the group. The group address is decoded to obtain the first identifier and the second identifier. At least a portion of the data in the network communication is provided as an information update to the information feed associated with the group, and the information update is included in the information feed for display on a display device.

Abstract translation: 公开了用于向与在线社交网络的组相关联的信息馈送提供信息的计算机实现的方法，装置，系统和计算机可读介质。 在一些实现中，在计算设备处接收包括组地址和数据的网络通信。 组地址被编码为包括将网络通信与第一用户相关联的第一标识符和将网络通信与组相关联的第二标识符。 解码组地址以获得第一标识符和第二标识符。 提供网络通信中的数据的至少一部分作为与组相关联的信息馈送的信息更新，并且信息更新被包括在信息馈送中以在显示设备上显示。

公开(公告)号：US20130311583A1

公开(公告)日：2013-11-21

申请号：US13897157

申请日：2013-05-17

Applicant: Salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a multi-tenant database system core. Each data center implements at least one instance of the multi-tenant database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the multi-tenant database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和多租户数据库系统核心的多个实例。 每个数据中心至少实现一个多租户数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到多承租人数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。