SYSTEMS AND METHOD FOR COMMUNICATIONS ROUTING BASED ON ELECTRONIC COMMUNICATION DATA

    公开(公告)号:US20190222542A1

    公开(公告)日:2019-07-18

    申请号:US16363321

    申请日:2019-03-25

    Abstract: A system and method includes at the online electronic communications service: receiving a search query from a source communication node; accessing historical electronic communication data associated with the source communication node and a plurality of online communication nodes from one or more third-party online communication services; constructing an electronic communication network mapping of communication nodes between the source communication node and each of the plurality of online communication nodes, wherein constructing includes: measuring communication metrics and/or connectivity metrics among the source communication node and the plurality of online communication nodes at least one communication metric or at least one connectivity metric between pairs of online communication nodes within the electronic communication network mapping based on the measuring; and returning an identification of one or more online communication nodes that satisfy one or more search facets of the search query based on the electronic communication network mapping.

    GENERATION AND RETRIEVAL OF REPORT INFORMATION

    公开(公告)号:US20190158435A1

    公开(公告)日:2019-05-23

    申请号:US16253370

    申请日:2019-01-22

    Abstract: An information management system may store information related to tasks to be performed by workers in an organization. Workers in the organization may communicate with the information management system using email messages. The information management system may not require a login or authentication procedure, and workers may interact with the information management system without the need to log in to the information management system. The information management system may receive an email message from a worker that indicates a request for a report. The information management system may determine whether to transmit the report to the worker based on whether the worker is appropriately registered with the information management system, and/or whether the worker has administrative privileges. The information management system, in response to a positive determination, may transmit the report to the email address from which the requesting email message was sent.

    PROCESSING MESSAGES
    4.
    发明申请
    PROCESSING MESSAGES 审中-公开

    公开(公告)号:US20180367490A1

    公开(公告)日:2018-12-20

    申请号:US16114276

    申请日:2018-08-28

    CPC classification number: H04L51/22 H04L51/16 H04L51/34

    Abstract: An apparatus for processing messages input from a plurality of clients. The apparatus includes an acquisition unit configured to obtain a first message input from a first client, a second message input from a second client, and a user selection input from the second client. The user selection is of a first portion of the first message and indicates that the second message is a comment on the first portion of the first message. The apparatus also includes a control unit in communication with the acquisition unit. The control unit is configured to perform a first control action in response to the acquisition unit obtaining the first message, the second message, and the user selection. The first control action results in the first message, the second message, and a first link connecting the first portion of the first message and the second message being displayed on the plurality of clients.

    MANAGING ELECTRONIC MAIL IN A COMMUNICATION NETWORK

    公开(公告)号:US20180324130A1

    公开(公告)日:2018-11-08

    申请号:US16035127

    申请日:2018-07-13

    Inventor: Deepak Gupta

    Abstract: A method and system for managing an electronic mail. A command list of a communication electronic mail transmission protocol is partitioned into command sub-lists using recursive parameters appearing in the command list prior to the partitioning of the command list. Each recursive parameter is a command that is repeated in respective command sub-lists as a result of the partitioning. Each command sub-list includes at least one command pertaining to a receiver or sender of the electronic mail. Each command sub-list is individually selectable for subsequent use of the at least one command in a subsequently selected command sub-list in implementing the electronic mail. A selection of at least one of the command sub-lists viewable in a user interface is received. Each command of the at least one command specifies a respective aspect of how to implement the electronic mail in a subsequent implementation of the electronic mail.

    INFORMATION PROCESSING APPARATUS AND PROGRAM

    公开(公告)号:US20180295073A1

    公开(公告)日:2018-10-11

    申请号:US15945440

    申请日:2018-04-04

    Inventor: Hideaki Shimizu

    CPC classification number: H04L51/04 G06F3/04817 G06Q10/107 H04L51/08 H04L51/34

    Abstract: An information processing apparatus includes a central processing unit (CPU) that: transmits and receives a message via a network; manages the message received; discriminates reply necessity to the message being managed; discriminates a message type according to a content of the message discriminated as a message that requires a reply; and calculates an estimated time required by a recipient of the message to reply to the message according to the message type discriminated. The information processing apparatus further includes a user interface that displays the estimated time before displaying the message.

    Message switch file sharing
    8.
    发明授权

    公开(公告)号:US10057329B2

    公开(公告)日:2018-08-21

    申请号:US15801472

    申请日:2017-11-02

    CPC classification number: H04L67/06 H04L51/34 H04L67/1097

    Abstract: Embodiments relate to message switch file sharing. A file is accessed by a computer processor of a client producer device to share with a plurality of client consumer devices across a network. The computer processor partitions the file into a sequence of message payloads associated with a topic. A sequence of messages is formed including the topic and the sequence of message payloads. The sequence of messages is published to a message queue associated with the topic in a message switch in the network. The message switch provides the client consumer devices with access to the sequence of message payloads based on subscriptions to the topic. Subscription information is stored on the message switch in one or more access control lists associated with the message queue.

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