公开(公告)号：US09992144B2

公开(公告)日：2018-06-05

申请号：US14988906

申请日：2016-01-06

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: G06F15/16 ,  H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US20130311583A1

公开(公告)日：2013-11-21

申请号：US13897157

申请日：2013-05-17

Applicant: Salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a multi-tenant database system core. Each data center implements at least one instance of the multi-tenant database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the multi-tenant database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和多租户数据库系统核心的多个实例。 每个数据中心至少实现一个多租户数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到多承租人数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。

公开(公告)号：US10701011B2

公开(公告)日：2020-06-30

申请号：US15961470

申请日：2018-04-24

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

Abstract: A method for processing email for a database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, where the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US09628412B2

公开(公告)日：2017-04-18

申请号：US13889291

申请日：2013-05-07

Applicant: salesforce.com, inc.

Inventor： Brian St. Clair ,  Joseph Humphreys

IPC: G06F15/16 ,  H04L12/58

CPC classification number: H04L51/00 ,  H04L51/02 ,  H04L51/12

Abstract: A system and method for detecting generic loops is described. In one example, an inbound email is inspected for a loop token. If a loop token is found, then an event identification and a sender identification is extracted. The extracted sender identification and event identification is applied to a loop token record, and the inbound email is conditionally discarded based on the application to the loop token record.

公开(公告)号：US20180241709A1

公开(公告)日：2018-08-23

申请号：US15961470

申请日：2018-04-24

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, where the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

公开(公告)号：US20160119264A1

公开(公告)日：2016-04-28

申请号：US14988906

申请日：2016-01-06

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和数据库系统核心的多个实例。 每个数据中心至少实现一个数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。

公开(公告)号：US09264388B2

公开(公告)日：2016-02-16

申请号：US13897157

申请日：2013-05-17

Applicant: salesforce.com, inc.

Inventor： Joseph Humphreys ,  Rasmus Mencke

IPC: G06F15/16 ,  H04L12/58

CPC classification number: H04L51/14

Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a multi-tenant database system core. Each data center implements at least one instance of the multi-tenant database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the multi-tenant database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract translation: 这里介绍了一种用于处理多租户数据库系统的电子邮件的方法。 该系统包括多个数据中心和多租户数据库系统核心的多个实例。 每个数据中心至少实现一个多租户数据库核心实例。 该方法在第一数据中心的第一本地邮件传送代理（MTA）处接收传入的电子邮件，其中所述传入电子邮件被错误地引导到多承租人数据库系统核心的第一实例。 该方法通过基于第一实例的标识符和第一数据中心的标识符来搜索维护在第一数据中心的专用域名服务（DNS）数据库来继续。 然后，该方法获得与多个数据中心的第二数据中心相关联的标识符，并且根据第二数据中心的标识符路由入局电子邮件。

公开(公告)号：US20130304833A1

公开(公告)日：2013-11-14

申请号：US13889291

申请日：2013-05-07

Applicant: SALESFORCE.COM,INC.

Inventor： Brian St. Clair ,  Joseph Humphreys

IPC: H04L12/58

CPC classification number: H04L51/00 ,  H04L51/02 ,  H04L51/12

Abstract: A system and method for detecting generic loops is described. In one example, an inbound email is inspected for a loop token. If a loop token is found, then an event identification and a sender identification is extracted. The extracted sender identification and event identification is applied to a loop token record, and the inbound email is conditionally discarded based on the application to the loop token record.

Abstract translation: 描述用于检测通用环路的系统和方法。 在一个示例中，检查入站电子邮件的循环令牌。 如果找到循环令牌，则提取事件标识和发送者标识。 提取的发送者标识和事件标识被应用于循环令牌记录，并且基于对循环令牌记录的应用，有条件地丢弃入站电子邮件。