公开(公告)号：US20080084347A1

公开(公告)日：2008-04-10

申请号：US11543753

申请日：2006-10-05

Applicant: Christopher Fay

Inventor： Christopher Fay

IPC: G01S1/00

CPC classification number: H04M3/42357 ,  H04L67/14 ,  H04L67/18 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42348 ,  H04M3/5322 ,  H04M2201/38 ,  H04M2203/6009 ,  H04M2242/30 ,  H04W4/02

Abstract: Systems, methods and devices for communicating position data are disclosed. A method includes receiving a position query at a communication device. The method also includes determining a position of the communication device in response to the position query. The method also includes transmitting data related to the position from the communication device to a remote communication device of another party to a call when the position query is received while the communication device is connected to the call.

Abstract translation: 公开了用于通信位置数据的系统，方法和装置。 一种方法包括在通信设备处接收位置查询。 该方法还包括响应于位置查询来确定通信设备的位置。 该方法还包括当在通信设备连接到呼叫时接收到位置查询时，将与位置相关的数据从通信设备发送到另一方的远程通信设备。

公开(公告)号：US20080071917A1

公开(公告)日：2008-03-20

申请号：US11927353

申请日：2007-10-29

Applicant: Yevgeniy Petrovykh

Inventor： Yevgeniy Petrovykh

IPC: G06F15/16

CPC classification number: H04L12/581 ,  G06Q10/063 ,  G06Q10/107 ,  H04L29/06027 ,  H04L41/18 ,  H04L51/04 ,  H04L63/0281 ,  H04L65/1016 ,  H04L65/4007 ,  H04L67/02 ,  H04L67/04 ,  H04L67/142 ,  H04L67/24 ,  H04L67/327 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/42093 ,  H04M3/42365 ,  H04M3/5141 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/5231 ,  H04M3/5238 ,  H04M7/003 ,  H04M7/12 ,  H04M2203/2011 ,  H04M2203/4536 ,  H04Q2213/1305 ,  H04Q2213/13072 ,  H04Q2213/13103 ,  H04Q2213/13164 ,  H04Q2213/13335 ,  H04Q2213/13349

Abstract: A routing system is provided for intelligent routing of instant messages between clients connected to a data network and customer service representatives connected to the network. The system comprises at least one instant message server and at least one intermediate server connected to and addressable on the network, the intermediate server capable of routing and accessible to the instant message server. Clients connecting to the instant message server through instant message software assert a connection link advertised by the instant message server to establish bi-directional communication between the client machine and the intermediate server. In preferred application, the intermediate server interacts with the client for identification of client and client software. The client request is then routed to an appropriate customer service representative running compatible software according to enterprise rules establishing an active instant message connection between the client and the selected customer service representative.

Abstract translation: 提供了路由系统，用于在连接到数据网络的客户端和连接到网络的客户服务代表之间智能路由即时消息。 该系统包括至少一个即时消息服务器和连接到网络上且可寻址的至少一个中间服务器，该中间服务器能够进行路由并即时消息服务器可访问。 通过即时消息软件连接到即时消息服务器的客户端断言由即时消息服务器发布的连接链接，以建立客户机与中间服务器之间的双向通信。 在优选应用中，中间服务器与客户端进行交互以识别客户端和客户端软件。 然后根据在客户端和所选择的客户服务代表之间建立活动即时消息连接的企业规则将客户端请求路由到运行兼容软件的适当的客户服务代表。

公开(公告)号：US20080037754A1

公开(公告)日：2008-02-14

申请号：US11428676

申请日：2006-07-05

Applicant: Michael L. Bishop

Inventor： Michael L. Bishop

IPC: H04M3/42

CPC classification number: H04M3/42093 ,  H04M3/42042

Abstract: A telephone call between a first party and a second party is facilitated by presenting to the first party, previously generated notes that relate to subject matter of a future telephone call with the second party, in response to initiation of an outgoing telephone call to the second party by the first party and/or receipt of an incoming telephone call from the second party by the first party. A reminder is thereby provided to the first party as to the subject matter of the telephone call between the first party and the second party. A delay may be implemented in order to allow the first party to review the notes.

Abstract translation: 第一方和第二方之间的电话通过向第一方提供响应于向第二方发出呼出电话呼叫的先前产生的与第二方的未来电话呼叫主题有关的音符 由第一方进行派对和/或由第一方从第二方接收到来话呼叫。 从而向第一方提供关于第一方和第二方之间的电话的主题的提醒。 可以实施延迟以允许第一方审查笔记。

公开(公告)号：US07330721B2

公开(公告)日：2008-02-12

申请号：US10431651

申请日：2003-05-07

Applicant: Randeep Bhatia ,  Hans Johansson ,  Jorge Lobo ,  Sharad Sharma

Inventor： Randeep Bhatia ,  Hans Johansson ,  Jorge Lobo ,  Sharad Sharma

IPC: H04Q7/20 ,  H04Q7/22 ,  H04M11/04 ,  H04M11/10 ,  H04M3/42 ,  H04M9/00

CPC classification number: H04M3/42374 ,  H04M3/42093 ,  H04M3/4211 ,  H04M3/42365 ,  H04M3/436 ,  H04M2201/40 ,  H04M2201/42 ,  H04M2203/1008 ,  H04M2203/2011 ,  H04M2207/18

Abstract: A system and related method for supporting non-intrusive and effective voice communication among mobile users in which voice calls between mobile users are managed based on callee availability, caller-callee relationships, and non-intrusive information exchange, including interactive exchange at the time of call setup but prior to the call being answered. Callee availability can be based on callee device status, calendar activities, location, past behavior and other factors. The caller-callee relationships specify whether the callee is available, unavailable or on restricted availability relative to the caller. The interactive exchange can be implemented using voice and/or text/graphic displays on caller and callee mobile device. Callees are provided with options for handling the call. Callers are provided with information regarding the callee's current and future availability and willingness to receive a voice call from the caller, thus maximizing the chance of caller reaching the callee on every voice call.

Abstract translation: 一种用于支持移动用户之间的非侵入式和有效的语音通信的系统和相关方法，其中移动用户之间的语音呼叫基于被叫方可用性，呼叫者被叫关系以及非侵入式信息交换进行管理，包括交互式交换 呼叫设置，但在呼叫被应答之前。 被提供的可用性可以基于被调用设备状态，日历活动，位置，过去行为和其他因素。 来电者被调用者关系指定被叫方是否可用，不可用或相对于呼叫者的受限可用性。 可以使用来电者和被叫移动设备上的语音和/或文本/图形显示来实现交互式交换。 客房提供处理电话的选项。 呼叫者被提供有关被叫方当前和将来的可用性以及从主叫方接收语音呼叫的意愿的信息，从而最大化呼叫者在每个语音呼叫上到达被叫者的机会。

公开(公告)号：US20080034034A1

公开(公告)日：2008-02-07

申请号：US11872629

申请日：2007-10-15

Applicant: Anuraag Agrawal

Inventor： Anuraag Agrawal

IPC: G06F15/16

CPC classification number: H04L12/581 ,  H04L29/06 ,  H04L51/04 ,  H04L51/043 ,  H04L51/38 ,  H04L67/04 ,  H04L67/18 ,  H04L67/24 ,  H04L69/329 ,  H04M3/42059 ,  H04M3/42093 ,  H04M3/42229 ,  H04M3/42365 ,  H04M3/5322 ,  H04M3/53333 ,  H04M7/12 ,  H04M2203/4536 ,  H04M2207/18 ,  H04M2242/30 ,  H04W4/02 ,  H04W8/18

Abstract: Methods and apparatus for determining and maintaining user presence information include capturing user presence data with an application presence server. The application presence server can be configured to update user presence data as a user initiates or exits an application. Applications associated with user presence data are configured to query an application proxy client concerning user presence data of a selected user and, based on a returned user status, deliver, discard, or redirect a message intended for the user. User presence data is stored in a user presence repository and can be provided via Internet-based or other connections to applications executed on external networks. User activity status can be used to select or update user presence data. In some examples, an application server of an external network is configured to receive user presence data from the presence server.

公开(公告)号：US20080013704A1

公开(公告)日：2008-01-17

申请号：US11768429

申请日：2007-06-26

Applicant: Robert H. Hyerle

Inventor： Robert H. Hyerle

IPC: H04M3/42

CPC classification number: H04M3/42238 ,  H04M3/42085 ,  H04M3/42093 ,  H04M3/42263 ,  H04M3/42365 ,  H04M3/42374 ,  H04M2242/30

Abstract: A method of determining information relating to one or more users of one or more communication devices in a communication system comprising receiving a request for information, retrieving data relating to an association between communication devices and users identified in the request, obtaining presence information relating to communication devices in the communication system, and supplying the information, the information being determined in part on the obtained presence information and in part on the retrieved association data.

Abstract translation: 一种确定与通信系统中的一个或多个通信设备的一个或多个用户有关的信息的方法，包括接收信息请求，检索与所述请求中标识的通信设备和用户之间的关联有关的数据，获得与通信有关的存在信息 通信系统中的设备，并且提供信息，部分地基于所获取的存在信息确定的信息，并且部分地基于所检索的关联数据。

公开(公告)号：US20080002824A1

公开(公告)日：2008-01-03

申请号：US10589550

申请日：2004-10-20

Applicant: Yeong-Tae No ,  Sang-Yun Lee ,  Hee-Hyeok Hahm ,  Ki-Mun Kim ,  Jae-Young Park ,  Soon-Ki Hwang

Inventor： Yeong-Tae No ,  Sang-Yun Lee ,  Hee-Hyeok Hahm ,  Ki-Mun Kim ,  Jae-Young Park ,  Soon-Ki Hwang

IPC: H04M3/02

CPC classification number: H04M3/42017 ,  H04M3/307 ,  H04M3/42093

Abstract: A method and apparatus for a called subscriber to send a sound for his own personal information as a ringback tone with a ringback tone replacing sound are disclosed. The method comprises the steps of: HLR providing MSC with the first information about whether a ringback tone is to be replaced or not and the second information for routing to sound providing means when a called terminal is registered in MSC; MSC requesting a call connection to the sound providing means based on the first and second information when the called terminal is called; and the sound providing means call-connecting to the calling terminal, and providing the calling terminal with a specific sound, wherein the specific sound is generated by combining a subscriber information sound, which can identify the called subscriber or can represent the subscriber's character, with the ringback tone replacing sound.

Abstract translation: 公开了一种被叫用户为自己的个人信息发送声音作为具有回铃音替换声的回铃音的方法和装置。 该方法包括以下步骤：HLR向MSC提供关于是否更换回铃音的第一信息，以及当被叫终端在MSC中注册时用于路由到声音提供装置的第二信息; 当被叫终端被调用时，MSC根据第一和第二信息请求与声音提供装置的呼叫连接; 呼叫连接到呼叫终端的声音提供装置，并向主叫终端提供特定的声音，其特征在于，通过组合可以识别被叫用户或可以表示用户角色的用户信息声音来生成特定声音， 回铃音更换声音。

公开(公告)号：US20070266077A1

公开(公告)日：2007-11-15

申请号：US11278361

申请日：2006-03-31

Applicant: MICHAEL WENGROVITZ

Inventor： MICHAEL WENGROVITZ

IPC: G06F15/16

CPC classification number: H04M7/003 ,  H04M3/42093 ,  H04M3/42323 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/56 ,  H04M3/563 ,  H04W4/10 ,  H04W76/10 ,  H04W76/45 ,  H04W84/08 ,  H04W92/02

Abstract: A system for establishing a unilateral voice communication event between at least two nodes connected to a network has a first server operable on the network for receiving a request from a requesting node on the network and for forwarding the request for execution, a second server operable on the network, the second server for formatting the request in the form of a sequence of commands based on information associated with the request, the command sequence to establish the event; and a third server operable on the network, the third server for receiving commands of the command sequence and for establishing the event and implementing at least one state of operation on the recipient node. The event request is initiated by a single action performed at a requesting node and the established event is automatically answered without any physical tasking required or event alert received by the recipient node.

Abstract translation: 用于在连接到网络的至少两个节点之间建立单方面语音通信事件的系统具有可在网络上操作的第一服务器，用于从网络上的请求节点接收请求并转发执行请求，第二服务器可操作 所述网络，所述第二服务器，以基于与所述请求相关联的信息的命令序列的格式来格式化所述请求，所述命令序列建立所述事件; 以及第三服务器，其可在所述网络上操作，所述第三服务器用于接收所述命令序列的命令，并用于建立所述事件并在所述接收节点上实现至少一个操作状态。 事件请求由在请求节点执行的单个动作发起，并且建立的事件被自动应答而不需要接收节点所需的任何物理任务或事件警报。

公开(公告)号：US20070263073A1

公开(公告)日：2007-11-15

申请号：US11277912

申请日：2006-03-29

Applicant: Alain Nimri ,  Tanvir Rahman

Inventor： Alain Nimri ,  Tanvir Rahman

IPC: H04N7/14

CPC classification number: H04M3/567 ,  G06Q10/10 ,  H04L12/1813 ,  H04L29/06027 ,  H04L65/403 ,  H04L69/16 ,  H04M3/42093 ,  H04M3/42365 ,  H04M3/42374 ,  H04M7/006

Abstract: A videoconferencing system includes a first videoconferencing unit and one or more second videoconferencing units, each of which is coupled to one or more networks. The first videoconferencing unit includes a computer network tool for pinging the one or more second videoconferencing units to determine whether the one or more second videoconferencing units are reachable on the network. The one or more second videoconferencing units include a computer network tool for automatically responding to the ping by sending a response to the first videoconferencing unit.

Abstract translation: 视频会议系统包括第一视频会议单元和一个或多个第二视频会议单元，每个第二视频会议单元耦合到一个或多个网络。 第一视频会议单元包括计算机网络工具，用于对一个或多个第二视频会议单元进行ping，以确定一个或多个第二视频会议单元是否可在网络上到达。 一个或多个第二视频会议单元包括用于通过向第一视频会议单元发送响应来自动响应于ping的计算机网络工具。

公开(公告)号：US20070223679A1

公开(公告)日：2007-09-27

申请号：US11726504

申请日：2007-03-21

Applicant: Saurav Chatterjee ,  Josh Perfetto ,  Hemendra Rana ,  Paul Fullarton

Inventor： Saurav Chatterjee ,  Josh Perfetto ,  Hemendra Rana ,  Paul Fullarton

IPC: H04M3/42

CPC classification number: H04M7/1235 ,  H04M3/42008 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42263 ,  H04M3/4234 ,  H04M3/42365 ,  H04M3/436 ,  H04M3/44 ,  H04M3/465 ,  H04M3/493 ,  H04M3/5233 ,  H04M7/0069 ,  H04M2203/1091 ,  H04M2203/2011 ,  H04M2203/2044 ,  H04M2203/2072 ,  H04M2203/5009 ,  H04M2207/18 ,  H04M2207/206

Abstract: Communication systems and methods are described that enable mobile devices to route telephone calls via an enterprise telephone system. The communication system is configured to receive via a data channel a request from the mobile device. The mobile device corresponds to a user making a call. The server receiving the request includes a private branch exchange (PBX) and one or more other servers hosted by or coupled to the enterprise. A first call leg is initiated over a first voice channel in response to the request. The first call leg is coupled to the server and mobile device. A second call leg is initiated over a second voice channel, and the second call leg is coupled to the server and a client device corresponding to an intended call recipient. A voice conference call is formed between the mobile device and client device by joining the first and second call legs.