SPATIAL AUDIO CONVERSATIONAL ANALYSIS FOR ENHANCED CONVERSATION DISCOVERY

    公开(公告)号:US20240355331A1

    公开(公告)日:2024-10-24

    申请号:US18760626

    申请日:2024-07-01

    IPC分类号: G10L15/26 G06F3/16 H04M3/56

    CPC分类号: G10L15/26 G06F3/165 H04M3/568

    摘要: Systems and methods for providing enhanced teleconferencing. An example method includes receiving audio streams from a plurality of client devices of participants of a teleconference; converting the audio streams for a first conversation within the teleconference into first text; converting the audio streams for a second conversation within the teleconference into a second text; analyzing the first text to identify one or more topics being discussed in the first conversation; analyzing the second text to identify one or more topics being discussed in the second conversation; and presenting, in a teleconference user interface, at least one of the one or more topics being discussed in the first conversation or the one or more topics being discussed in the second conversation.

    Designated agent for caller authentication and authorization

    公开(公告)号:US12126765B1

    公开(公告)日:2024-10-22

    申请号:US17932367

    申请日:2022-09-15

    申请人: UIPCO, LLC

    摘要: Methods and systems described herein are directed to verifying a caller's identity and/or authorizing a caller's access to an account using a third party designated agent. A caller verification system can register an agent in association with an account holder's user account with an organization. When a caller attempts to access the account holder's user account during a phone call with a representative from the organization, the caller verification system can automatically request that the agent verify the caller's identity. In some implementations, the caller verification system can bridge or conference in the agent to the phone call to allow the agent to verify the caller's identity and indicate to the representative that the caller's identity matches that of the account holder. The caller verification system can also receive verification messages from the agent via text message, email, HTTP request, or other digital means.

    Systems and methods for improved audio/video conferences

    公开(公告)号:US12113937B2

    公开(公告)日:2024-10-08

    申请号:US18112653

    申请日:2023-02-22

    申请人: Rovi Guides, Inc.

    IPC分类号: H04M3/56

    CPC分类号: H04M3/568 H04M3/566

    摘要: Systems and methods for efficient management of an audio/video conference are disclosed. The methods comprise recording voice data of a first user connected to a conference while the user is in a first state, determining the first user is talking while in the first state, and initiating playback of the recorded voice data of the first user to a plurality of other users, wherein a playback rate of the recorded voice data is variable.

    REPRESENTATION OF AUDIO SOURCES DURING A CALL

    公开(公告)号:US20240323281A1

    公开(公告)日:2024-09-26

    申请号:US18584216

    申请日:2024-02-22

    IPC分类号: H04M3/56 H04M1/82

    CPC分类号: H04M3/568 H04M1/82

    摘要: Disclosed is a method comprising: rendering a call, for a user, wherein the call comprises a first sector and a second sector, wherein the first sector comprises a first participant in the call and at least one spatial audio source associated with the first participant, and the second sector comprises a second participant and at least one spatial audio source associated with the second participant, detecting an activity of the user, and as a response to the activity of the user, providing an audible change in the rendering of the call by modifying at least one of the first and the second sector.