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1.
公开(公告)号:US11706348B2
公开(公告)日:2023-07-18
申请号:US17833545
申请日:2022-06-06
发明人: David O'Gwynn , Rick Evan Schwartz
IPC分类号: H04M3/42 , H04M3/56 , G06Q50/12 , G06Q50/30 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04R1/08 , H04R1/10
CPC分类号: H04M3/56 , G06Q50/12 , G06Q50/30 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04R1/08 , H04R1/10 , G10L2015/088
摘要: Systems and methods for providing headset/ear bud voice control to crew members in a quick-service restaurant are disclosed. Exemplary implementations may: transmit transmission signals from a headset to the base station, receive reception signals by the headset from the base station; capture audio information from a first crew member, generate sound based on the received reception signals, generate the transmission signals to form a headset-specific uplink packet based on the captured audio information; generate semantic information based on the headset-specific uplink packet, wherein the semantic information includes one or more individual words; determine one or more commands that modify operation of the communication system, based on the semantic information, and facilitate execution of the one or more commands to control and/or modify the operation of the communication system.
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2.
公开(公告)号:US10993088B1
公开(公告)日:2021-04-27
申请号:US16899483
申请日:2020-06-11
发明人: David O'Gwynn , Rick Evan Schwartz
摘要: Systems and methods for managing voice communication channels used by a crew of employees in a quick-service restaurant are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of employees in the quick-service restaurant; receive device-specific packets from end-user communication devices associated with crew members, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.
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3.
公开(公告)号:US20240121806A1
公开(公告)日:2024-04-11
申请号:US18538284
申请日:2023-12-13
发明人: David O'Gwynn , Rick Evan Schwartz
CPC分类号: H04W72/30 , G06F9/4451 , G06Q10/105 , H04L12/185 , H04W4/08 , H04W72/51
摘要: Systems and methods for assigning voice communication channels used by a crew of employees using communication devices are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups; receive user input that identifies employees, automatically determine sets of communication channel assignments per communication device, between communication channels and subsets of communication groups; configure communication devices according to the determined assignments; and facilitate packet-based communication, using the communication channels, between the communication devices.
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公开(公告)号:US11310634B2
公开(公告)日:2022-04-19
申请号:US17188717
申请日:2021-03-01
发明人: David O'Gwynn , Rick Evan Schwartz
摘要: Systems and methods for managing voice communication channels used by a group of people are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of the people; receive device-specific packets from end-user communication devices associated with people, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.
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公开(公告)号:US20230396967A1
公开(公告)日:2023-12-07
申请号:US18452369
申请日:2023-08-18
发明人: David O'Gwynn , Rick Evan Schwartz
摘要: Systems and methods for managing voice communication channels used by a group of people are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of the people; receive device-specific packets from end-user communication devices associated with people, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.
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公开(公告)号:US11736911B2
公开(公告)日:2023-08-22
申请号:US17722553
申请日:2022-04-18
发明人: David O'Gwynn , Rick Evan Schwartz
摘要: Systems and methods for managing voice communication channels used by a group of people are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of the people; receive device-specific packets from end-user communication devices associated with people, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.
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公开(公告)号:US11665713B2
公开(公告)日:2023-05-30
申请号:US17869639
申请日:2022-07-20
发明人: David O'Gwynn , Rick Evan Schwartz
CPC分类号: H04W72/005 , G06F9/4451 , G06Q10/105 , H04L12/185 , H04W4/08 , H04W72/048
摘要: Systems and methods for assigning voice communication channels used by a crew of employees using communication devices are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups; receive user input that identifies employees, automatically determine sets of communication channel assignments per communication device, between communication channels and subsets of communication groups; configure communication devices according to the determined assignments; and facilitate packet-based communication, using the communication channels, between the communication devices.
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公开(公告)号:US11452073B2
公开(公告)日:2022-09-20
申请号:US16947711
申请日:2020-08-13
发明人: David O'Gwynn , Rick Evan Schwartz
摘要: Systems and methods for assigning voice communication channels used by a crew of employees using communication devices are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups; receive user input that identifies employees, automatically determine sets of communication channel assignments per communication device, between communication channels and subsets of communication groups; configure communication devices according to the determined assignments; and facilitate packet-based communication, using the communication channels, between the communication devices.
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9.
公开(公告)号:US12095951B2
公开(公告)日:2024-09-17
申请号:US18352748
申请日:2023-07-14
发明人: David O'Gwynn , Rick Evan Schwartz
IPC分类号: H04M3/42 , G06Q50/12 , G06Q50/40 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04M3/56 , H04R1/08 , H04R1/10
CPC分类号: H04M3/56 , G06Q50/12 , G06Q50/40 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04R1/08 , H04R1/10 , G10L2015/088
摘要: Systems and methods for providing headset/ear bud voice control to crew members in a quick-service restaurant are disclosed. Exemplary implementations may: transmit transmission signals from a headset to the base station, receive reception signals by the headset from the base station; capture audio information from a first crew member, generate sound based on the received reception signals, generate the transmission signals to form a headset-specific uplink packet based on the captured audio information; generate semantic information based on the headset-specific uplink packet, wherein the semantic information includes one or more individual words; determine one or more commands that modify operation of the communication system, based on the semantic information, and facilitate execution of the one or more commands to control and/or modify the operation of the communication system.
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10.
公开(公告)号:US20230362304A1
公开(公告)日:2023-11-09
申请号:US18352748
申请日:2023-07-14
发明人: David O'Gwynn , Rick Evan Schwartz
IPC分类号: H04M3/56 , G06Q50/12 , G06Q50/30 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04R1/08 , H04R1/10
CPC分类号: H04M3/56 , G06Q50/12 , G06Q50/30 , G10L15/08 , H04L65/4038 , H04L65/60 , H04M3/533 , H04R1/08 , H04R1/10 , G10L2015/088
摘要: Systems and methods for providing headset/ear bud voice control to crew members in a quick-service restaurant are disclosed. Exemplary implementations may: transmit transmission signals from a headset to the base station, receive reception signals by the headset from the base station; capture audio information from a first crew member, generate sound based on the received reception signals, generate the transmission signals to form a headset-specific uplink packet based on the captured audio information; generate semantic information based on the headset-specific uplink packet, wherein the semantic information includes one or more individual words; determine one or more commands that modify operation of the communication system, based on the semantic information, and facilitate execution of the one or more commands to control and/or modify the operation of the communication system.
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