SYSTEMS AND METHODS FOR PROVIDING HEADSET VOICE CONTROL TO EMPLOYEES IN QUICK-SERVICE RESTAURANTS

    公开(公告)号:US20220303392A1

    公开(公告)日:2022-09-22

    申请号:US17833545

    申请日:2022-06-06

    摘要: Systems and methods for providing headset/ear bud voice control to crew members in a quick-service restaurant are disclosed. Exemplary implementations may: transmit transmission signals from a headset to the base station, receive reception signals by the headset from the base station; capture audio information from a first crew member, generate sound based on the received reception signals, generate the transmission signals to form a headset-specific uplink packet based on the captured audio information; generate semantic information based on the headset-specific uplink packet, wherein the semantic information includes one or more individual words; determine one or more commands that modify operation of the communication system, based on the semantic information, and facilitate execution of the one or more commands to control and/or modify the operation of the communication system.

    Systems And Methods For Using Role-Based Voice Communication Channels

    公开(公告)号:US20220240057A1

    公开(公告)日:2022-07-28

    申请号:US17722553

    申请日:2022-04-18

    IPC分类号: H04W4/10 H04W4/08

    摘要: Systems and methods for managing voice communication channels used by a group of people are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of the people; receive device-specific packets from end-user communication devices associated with people, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.

    System and method for configuring communication devices

    公开(公告)号:US10826765B2

    公开(公告)日:2020-11-03

    申请号:US16676178

    申请日:2019-11-06

    发明人: David O'Gwynn

    摘要: A communication system that includes a base unit and one or more end units that communicate over a primary communication link using a first communication protocol and a secondary communication link using a second protocol. The secondary communication link may be a shorter range communication link than the primary communication link. The secondary communication link may be used to transmit and receive registration information, configuration settings, and status information between the end units and the base unit.

    SYSTEMS AND METHODS FOR DC POWER AND DATA COMMUNICATION OVER A SINGLE PAIR OF WIRES, FOR A QUICK-SERVICE RESTAURANT

    公开(公告)号:US20210377321A1

    公开(公告)日:2021-12-02

    申请号:US15929884

    申请日:2020-05-27

    发明人: David O'Gwynn

    摘要: Systems and methods for facilitating intercom communication for one or more quick-service restaurant drive-throughs are disclosed. Exemplary implementations may: capture sound from a customer placing an order; generate order information signals that represent the captured sound; encode signals to form order data packets; transmit the order data packets to a base station through a single pair of wires that is also used to provide power; decode information from the order data packets; and generate order sound based on the decoded information, such that the generated order sound is audible to a staff member of the quick service restaurant through a headset.

    Systems and methods for using role-based voice communication channels in quick-service restaurants

    公开(公告)号:US10993088B1

    公开(公告)日:2021-04-27

    申请号:US16899483

    申请日:2020-06-11

    IPC分类号: H04W4/10 H04W4/08

    摘要: Systems and methods for managing voice communication channels used by a crew of employees in a quick-service restaurant are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of employees in the quick-service restaurant; receive device-specific packets from end-user communication devices associated with crew members, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.

    SYSTEM AND METHOD FOR CONFIGURING COMMUNICATION DEVICES

    公开(公告)号:US20210051065A1

    公开(公告)日:2021-02-18

    申请号:US17085151

    申请日:2020-10-30

    发明人: David O'Gwynn

    摘要: A communication system that includes a base unit and one or more end units that communicate over a primary communication link using a first communication protocol and a secondary communication link using a second protocol. The secondary communication link may be a shorter range communication link than the primary communication link. The secondary communication link may be used to transmit and receive registration information, configuration settings, and status information between the end units and the base unit.

    SYSTEMS AND METHODS FOR USING ROLE-BASED VOICE COMMUNICATION CHANNELS

    公开(公告)号:US20230396967A1

    公开(公告)日:2023-12-07

    申请号:US18452369

    申请日:2023-08-18

    IPC分类号: H04W4/10 H04W4/08

    CPC分类号: H04W4/10 H04W4/08

    摘要: Systems and methods for managing voice communication channels used by a group of people are disclosed. Exemplary implementations may: electronically store information, wherein the information represents associations of individual voice communication channels with one or more communication groups, wherein individual ones of the one or more communication groups are specific to one or more roles of the people; receive device-specific packets from end-user communication devices associated with people, wherein the packets include packetized uplink information based on audio information captured by the communication devices, wherein individual packets are targeted to individual communication groups; generate and transmit downlink packets that include packetized downlink information that is organized in a set of broadcast channels for audio information that was targeted to specific communication groups.