知搜-全球专利检索

  1. Login
  2. Sign Up

Search Results

51 records (took 0.032 seconds)

    Providing a user interface for customizing state transitions of panes in a bounding window
    2.
    发明授权
    Providing a user interface for customizing state transitions of panes in a bounding window 有权

    公开(公告)号：US10379724B2

    公开(公告)日：2019-08-13

    申请号：US15496325

    申请日：2017-04-25

    Applicant: salesforce.com, inc.

    Inventor： Benjamin Snyder ,  Michael Wang

    IPC: G06F3/0484 ,  G06F3/0481

    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing a user interface customizable to define state transitions of panes in a bounding window. For example, a bounding window including one or more resizable panes is displayed in a user interface on a display device. Breakpoints situated at respective spatial positions in the bounding window are graphically represented in the user interface. Each breakpoint defines a transition of a pane from one state to another when the pane is resized to traverse the breakpoint. The spatial position of one or more of the breakpoints can be updated in accordance with a request indicating user customization of breakpoints.

    METHODS AND SYSTEMS FOR APPLYING RESPONSIVE DESIGN TO SUBFRAMES ON A WEB PAGE
    3.
    发明申请
    METHODS AND SYSTEMS FOR APPLYING RESPONSIVE DESIGN TO SUBFRAMES ON A WEB PAGE 审中-公开

    公开(公告)号：US20190034390A1

    公开(公告)日：2019-01-31

    申请号：US16144885

    申请日：2018-09-27

    Applicant: salesforce.com, inc.

    Inventor： Michael Wang ,  Enzhen Huang ,  David Ly-Gagnon ,  Benjamin Snyder ,  Gautam Vasudev

    IPC: G06F17/22 ,  G06F17/21

    Abstract: Methods and systems are provided for rearranging content within resized sub-regions of a web page. First, resizing of a first sub-region of the webpage is detected by a user dragging a slidable border of the sub-region. A span value associated with dimensions of the first resized sub-region is determined and defining minimum dimensions of the first resized sub-region are defined. A subset of the dimensions of the first resized sub-region that fit within the span value is defined based on the minimum dimensions of the resized sub-region. The dimensions of the first resized sub-region include a fixed parameter and a dynamic parameter. The contents of a second sub-region of the webpage are rearranged in response to the resizing of the first resized sub-region and displaying displayed.

    SYSTEMS AND METHODS OF BYPASSING SUPPRESSION OF EVENT BUBBLING FOR POPUP CONTROLS
    4.
    发明申请
    SYSTEMS AND METHODS OF BYPASSING SUPPRESSION OF EVENT BUBBLING FOR POPUP CONTROLS 有权
    系统和方法抑制事件爆发的POPP控制

    公开(公告)号：US20160306527A1

    公开(公告)日：2016-10-20

    申请号：US14690151

    申请日：2015-04-17

    Applicant: SALESFORCE.COM, INC.

    Inventor： Matthew Davidchuk ,  Benjamin Snyder

    IPC: G06F3/0484 ,  G06F3/0481 ,  G06F3/0482

    CPC classification number: G06F17/30994 ,  G06F8/38 ,  G06F9/451 ,  G06F9/45504

    Abstract: The technology disclosed describes systems and methods for implementing extensible browser executable components, such as popup controls for action, checkbox and radio button dropdown menus, modals, dialogs, date pickers and autocompletes. The disclosed technology systems and methods can also be used for rendering executable components for mobile application interfaces. The technology further discloses systems and methods for providing support for developers whose goal is to render specific implementations of browser executable components. The technology disclosed also describes systems and methods for bypassing suppression of DOM click event bubbling for a popup controls for action, checkbox and radio button dropdown menus, modals, dialogs, date pickers and autocompletes; and discloses systems and methods for implementing modal interaction between an iframe and a popup control.

    Abstract translation: 所公开的技术描述了用于实现可扩展浏览器可执行组件的系统和方法，例如用于动作的弹出控件，复选框和单选按钮下拉菜单，模态，对话框，日期选择器和自动填充。 所公开的技术系统和方法也可用于呈现用于移动应用接口的可执行组件。 该技术进一步公开了为开发人员提供支持的系统和方法，其目标是呈现浏览器可执行组件的特定实现。 所公开的技术还描述了绕过抑制DOM点击事件冒泡的系统和方法，用于弹出式操作控件，复选框和单选按钮下拉菜单，模态，对话框，日期选择器和自动填充; 并且公开了用于实现iframe和弹出窗口控件之间的模态交互的系统和方法。

    Computer implemented methods and apparatus for managing agent workload in a customer service environment
    5.
    发明授权
    Computer implemented methods and apparatus for managing agent workload in a customer service environment 有权
    用于在客户服务环境中管理代理工作负载的计算机实现的方法和装置

    公开(公告)号：US09398156B2

    公开(公告)日：2016-07-19

    申请号：US14180085

    申请日：2014-02-13

    Applicant: salesforce.com, inc.

    Inventor： Benjamin Snyder ,  Vahn K. Phan ,  Mustafa O. Al-Alami ,  Jason Aaron Ellis

    IPC: H04M3/523 ,  H04M3/51 ,  H04M3/42

    CPC classification number: H04M3/5233 ,  H04M3/42068 ,  H04M3/5183 ,  H04M2201/38 ,  H04M2203/551

    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for managing customer service agent workload in a customer service environment. In some implementations, one or more servers receive a communication associated with a customer case item. The one or more servers determine one or more case attributes associated with the customer case item and identify a first customer service agent having one or more agent attributes that match the one or more case attributes of the customer case item. The one or more servers assign the customer case item to the first customer service agent and provide first data of the customer case item to a first display device associated with the first customer service agent, the first display device configured to display a user interface including a first component indicating the first data of the customer case item.

    Abstract translation: 公开了用于在客户服务环境中管理客户服务代理工作负载的方法，装置，系统和计算机可读存储介质。 在一些实现中，一个或多个服务器接收与客户案例项目相关联的通信。 一个或多个服务器确定与客户案例项目相关联的一个或多个案例属性，并且识别具有与客户案例项目的一个或多个案例属性匹配的一个或多个代理属性的第一客户服务代理。 一个或多个服务器将客户案例项目分配给第一客户服务代理，并将客户案例项目的第一数据提供给与第一客户服务代理相关联的第一显示设备，第一显示设备被配置为显示包括 第一个组件指示客户案例项目的第一个数据。

    Computer implemented methods and apparatus for responding to actionable text patterns in a feed item
    7.
    发明授权
    Computer implemented methods and apparatus for responding to actionable text patterns in a feed item 有权

    公开(公告)号：US10684752B2

    公开(公告)日：2020-06-16

    申请号：US14251389

    申请日：2014-04-11

    Applicant: salesforce.com, inc.

    Inventor： Benjamin Snyder ,  Vahn K. Phan ,  Mustafa O. Al-Alami ,  Jason Aaron Ellis

    IPC: G06F3/0484 ,  G06Q10/10 ,  H04L12/58

    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for responding to actionable text patterns in a feed item. In some implementations, a computing device receives textual input for a feed item to be published in an information feed. The computing device identifies in the textual input an actionable text pattern and transmits a portion of the actionable text pattern to a server. The computing device receives, from the server, one or more names of entities. The entities may be object records stored in a database, wherein the names of the entities match the portion of the actionable text pattern transmitted to the server. The computing device receives a selection of a first of the one or more names.

    AUTOMATED SOFTWARE PACKAGE DEPLOYMENT
    8.
    发明申请
    AUTOMATED SOFTWARE PACKAGE DEPLOYMENT 审中-公开

    公开(公告)号：US20200042310A1

    公开(公告)日：2020-02-06

    申请号：US16599923

    申请日：2019-10-11

    Applicant: salesforce.com, Inc.

    Inventor： Raj Advani ,  Christopher Wall ,  Benjamin Snyder ,  Wade Wegner ,  Josh Kaplan

    IPC: G06F8/65 ,  G06F8/71 ,  G06F8/38 ,  G06F8/61

    Abstract: The application pertains to the automated deployment of software packages to an enterprise's testing, staging and production environments. It does this by detecting events with respect to the enterprise's code base and, upon detection of a change in a package, identifies the application(s) that include that package. For each such application, a workflow is provided defining a pipeline of environments in which a bundle of packages that make up that application are to be installed for testing, staging or production. A software package in which an event has occurred is installed in those environments on a stepwise basis per that workflow and the application is (re)built there for testing, etc. A status of the bundle of packages that make up an application in each of the respective environments is shown in a graphical user interface.

    SYSTEMS AND METHODS OF IMPLEMENTING EXTENSIBLE BROWSER EXECUTABLE COMPONENTS
    9.
    发明申请
    SYSTEMS AND METHODS OF IMPLEMENTING EXTENSIBLE BROWSER EXECUTABLE COMPONENTS 审中-公开

    公开(公告)号：US20180307466A1

    公开(公告)日：2018-10-25

    申请号：US16019833

    申请日：2018-06-27

    Applicant: salesforce.com, inc.

    Inventor： Matthew Davidchuk ,  Benjamin Snyder ,  Jesse Alan Hausler ,  Xiaozhong Sun

    IPC: G06F8/38 ,  G06F8/34 ,  G06F9/451 ,  G06F17/22 ,  G06F9/455

    CPC classification number: G06F8/38 ,  G06F8/34 ,  G06F9/451 ,  G06F9/45529 ,  G06F17/2247

    Abstract: The technology disclosed describes systems and methods for implementing extensible browser executable components, such as popup controls for action, checkbox and radio button dropdown menus, modals, dialogs, date pickers and autocompletes. The disclosed technology systems and methods can also be used for rendering executable components for mobile application interfaces. The technology further discloses systems and methods for providing support for developers whose goal is to render specific implementations of browser executable components. The technology disclosed also describes systems and methods for bypassing suppression of DOM click event bubbling for a popup controls for action, checkbox and radio button dropdown menus, modals, dialogs, date pickers and autocompletes; and discloses systems and methods for implementing modal interaction between an iframe and a popup control.

Patent Agency Ranking