摘要:
A constraint solver is encapsulated in a service adapted to participate in a negotiation. In operation, the system constructs a graph in its memory for negotiating a set of actions to be performed by selected ones of a plurality of participants. Each node of the graph defines a negotiation context that has associated therewith a constraint store with at least a set of domain constraints stored therein that limit during the negotiation a set of semantic constraints of the service on variables of the constraint solver.
摘要:
A negotiation is carried out between a plurality of participants. Each participant defines an invocation pattern. A set of coordinator parameters are attached to each invocation pattern, where the set of coordinator parameters define interdependencies between parameters of the plurality of participants that are shared across their invocation patterns. A graph is constructed to carry out the negotiation of a set of actions to be performed by selected ones of the plurality of participants, with nodes of a first node type that represents a negotiating context or a second node type that represents a decision point. The participants construct the graph with primitives instantiated by the invocation patterns. At least one node in the graph is a decision point that merges two or more negotiation contexts into a single decision point. The single decision point combines values of the parameters from the two or more negotiation contexts.
摘要:
Workflow techniques for coordinating organizational processes by providing flexible representations of work using generalized process structure grammars (GPSG). The techniques take into account that, in reality, work evolves both horizontally, in the co-operation of causally unrelated, but information-sharing tasks, and vertically, in the co-ordination of causally-dependent activities. Process modeling involves (1) viewing documents and tasks as duals of each other, capturing horizontal co-operation; and (2) exploiting constraints to express the soft dependencies among related activities and documents within the framework of generative rule-based grammars for processes, thus handling vertical co-ordination. This alleviates or avoids rigidity arising in conventional workflow solutions in part from viewing work processes as unfolding along a single line of temporally chained activities.
摘要:
A plurality of components are specified to perform a negotiation, where each component is a participant, a coordinator, or both. Each component is provided with a conversion table that maps a set of parameters between invocation patterns instantiated by the participants. Each coordinator is provided with a negotiation graph that it modifies to coordinate its neighborhood of negotiation graphs, and each participant is provided with a negotiation graph that it modifies for each invocation pattern it instantiates. Two message types are sent between components that communicate directly with each other in each neighborhood of negotiation graphs. The two message types are sent between the components to collaboratively mirror their negotiation graphs using their conversion tables in each neighborhood of negotiation graphs so that each participant only views information concerning those aspects in its negotiation graph that relate to the parameters of the invocation patterns it instantiated.
摘要:
A constraint solver is encapsulated in a service adapted to participate in a negotiation. In operation, the system constructs a graph in its memory for negotiating a set of actions to be performed by selected ones of a plurality of participants. Each node of the graph defines a negotiation context that has associated therewith a constraint store with at least a set of domain constraints stored therein that limit during the negotiation a set of semantic constraints of the service on variables of the constraint solver.
摘要:
A system and method for guiding a user in building a query are disclosed. The method includes providing an interaction space in which a user formulates a query using a plurality of query building blocks selected from a predefined set of query building blocks. The user's formulation of the query is guided. Guiding selection of at least a next building block is provided by at least one of a content-based mechanism which limits the selection of the next building block to those which will yield at least one result from an indexed collection of documents, a structure-based selection mechanism which limits the selection of the next building block to those which meet a predefined grammar, and a usage-based selection mechanism which proposes a next building block based on patterns of building blocks used in building prior queries. Each of these guidance mechanisms may be provided with the result that the next block proposed is informed by each of the mechanisms.
摘要:
A system and a method for linking textual and physical concepts are disclosed. The method includes extracting candidate phrases from a knowledge base for a device, the candidate phrases including noun phrases. A set of candidate concepts is generated, based on the extracted noun phrases. Provision is made, e.g., on a graphical user interface, for a user to generate mapped concepts for physical components of the device by selecting, for each concept to be mapped, a physical component shown in a graphical representation of the device and at least one of the candidate concepts which is to be linked to that physical component. The knowledge base is indexed, based on the mapped concepts. In this way, textual expressions in the knowledge base are linked to a respective physical component through one of the mapped concepts.
摘要:
A system and method for contextualizing operating procedures are provided. A set of procedures is provided, each including text describing user actions which are to be performed on a physical device to implement the procedure. A device model refers to components of the device on which user actions are performable and provides state charts which link an action performable on the respective component with states assumed by it. The text of each procedure is segmented to form a sequence of steps. Each step includes an action to be performed on one of the components of the device that is referred to in the device model. When a request for one of the procedures is received, the corresponding sequence of instruction steps is retrieved. A current one of the instruction steps is contextualized, based on device data received from the device and the state chart of the respective component.
摘要:
A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.
摘要:
A computer implemented electronic out-of-office message analysis system and method are disclosed. The method includes, for each of a plurality of users, receiving a user-generated electronic out-of-office message in a natural language in which a time window of absence and at least one alternate named contact are expressed and, based on the out-of-office message, generating a structured representation of the out-of-office message which links the alternate contact to a normalized representation of the time window. The structured representation of the out-of-office message is stored in a database. From the database it can be determined whether a current user's out-of-office message conflicts with another user's out-of-office message. If a conflict is detected, the current user can be notified.