公开(公告)号：US11075875B2

公开(公告)日：2021-07-27

申请号：US16896024

申请日：2020-06-08

Applicant: Oracle International Corporation

Inventor： Wenhua Li ,  Vivek Nama ,  Yizhou Jiang ,  Vivek S. Shah ,  Natalie You ,  Eran Cedar ,  Quan Yuan ,  Muhan Zou ,  Tuo Shi

IPC: H04L12/58

Abstract: The present disclosure provides a detailed description of techniques used in systems, methods, and in computer program products for bi-directional social media broker services that connect multiple social media sites using a common management framework. The claimed embodiments address the problem of efficiently scaling and managing bidirectional interaction with multiple social media publishing channels. More specifically, the claimed embodiments are directed to approaches for a computing platform having multiple message broker modules that enable bi-directional communication of messages between a common resource manager and a plurality of social media sites. The message broker modules can receive messages in a unified message format from the common resource manager, queue the messages for asynchronous processing, translate the messages from the unified message format to a site-specific format, and deliver the translated messages to multiple social media sites.

公开(公告)号：US20200304453A1

公开(公告)日：2020-09-24

申请号：US16896024

申请日：2020-06-08

Applicant: Oracle International Corporation

Inventor： Wenhua Li ,  Vivek Nama ,  Yizhou Jiang ,  Vivek S. Shah ,  Natalie You ,  Eran Cedar ,  Quan Yuan ,  Muhan Zou ,  Tuo Shi

IPC: H04L12/58

Abstract: The present disclosure provides a detailed description of techniques used in systems, methods, and in computer program products for bi-directional social media broker services that connect multiple social media sites using a common management framework. The claimed embodiments address the problem of efficiently scaling and managing bidirectional interaction with multiple social media publishing channels. More specifically, the claimed embodiments are directed to approaches for a computing platform having multiple message broker modules that enable bi-directional communication of messages between a common resource manager and a plurality of social media sites. The message broker modules can receive messages in a unified message format from the common resource manager, queue the messages for asynchronous processing, translate the messages from the unified message format to a site-specific format, and deliver the translated messages to multiple social media sites.

公开(公告)号：US20190190878A1

公开(公告)日：2019-06-20

申请号：US15954798

申请日：2018-04-17

Applicant: Oracle International Corporation

Inventor： Wenhua Li ,  Vivek Nama ,  Yizhou Jiang ,  Vivek S. Shah ,  Natalie You ,  Eran Cedar ,  Quan Yuan ,  Muhan Zou ,  Tuo Shi

IPC: H04L12/58

CPC classification number: H04L51/32 ,  H04L51/066

Abstract: The present disclosure provides a detailed description of techniques used in systems, methods, and in computer program products for bi-directional social media broker services that connect multiple social media sites using a common management framework. The claimed embodiments address the problem of efficiently scaling and managing bidirectional interaction with multiple social media publishing channels. More specifically, the claimed embodiments are directed to approaches for a computing platform having multiple message broker modules that enable bi-directional communication of messages between a common resource manager and a plurality of social media sites. The message broker modules can receive messages in a unified message format from the common resource manager, queue the messages for asynchronous processing, translate the messages from the unified message format to a site-specific format, and deliver the translated messages to multiple social media sites.

公开(公告)号：US20180174161A1

公开(公告)日：2018-06-21

申请号：US15385621

申请日：2016-12-20

Applicant: Oracle International Corporation

Inventor： Natalie Shuchyng You ,  Yizhou Jiang ,  Wenhua Li ,  Dawei Huang ,  Vivek Nama

IPC: G06Q30/02 ,  G06Q50/00 ,  G06F7/02

CPC classification number: G06Q30/0201 ,  G06F7/026 ,  G06Q50/01

Abstract: A social media enrichment framework is described herein. In one or more embodiments, the framework is configured to store a set of interface endpoints for accessing different sources of analytic metadata. The framework further stores a set of mappings between social media object types and interface endpoints. Responsive to receiving a social media object having a particular social media object type, the framework identifies, within the set of mappings, a mapping between the particular social media object type and at least one interface endpoint in the set of interface endpoints. The framework then obtains, from one or more sources using the at least one interface endpoint, a set of one or more metrics relevant to the social media object and stores the set of one or more metrics in association with the social media object.

公开(公告)号：US10680994B2

公开(公告)日：2020-06-09

申请号：US15954798

申请日：2018-04-17

Applicant: Oracle International Corporation

Inventor： Wenhua Li ,  Vivek Nama ,  Yizhou Jiang ,  Vivek S. Shah ,  Natalie You ,  Eran Cedar ,  Quan Yuan ,  Muhan Zou ,  Tuo Shi

IPC: H04L12/58

Abstract: The present disclosure provides a detailed description of techniques used in systems, methods, and in computer program products for bi-directional social media broker services that connect multiple social media sites using a common management framework. The claimed embodiments address the problem of efficiently scaling and managing bidirectional interaction with multiple social media publishing channels. More specifically, the claimed embodiments are directed to approaches for a computing platform having multiple message broker modules that enable bi-directional communication of messages between a common resource manager and a plurality of social media sites. The message broker modules can receive messages in a unified message format from the common resource manager, queue the messages for asynchronous processing, translate the messages from the unified message format to a site-specific format, and deliver the translated messages to multiple social media sites.

公开(公告)号：US10380610B2

公开(公告)日：2019-08-13

申请号：US15385621

申请日：2016-12-20

Applicant: Oracle International Corporation

Inventor： Natalie Shuchyng You ,  Yizhou Jiang ,  Wenhua Li ,  Dawei Huang ,  Vivek Nama

IPC: G06Q30/00 ,  G06Q30/02 ,  G06Q50/00 ,  G06F7/02

Abstract: A social media enrichment framework is described herein. In one or more embodiments, the framework is configured to store a set of interface endpoints for accessing different sources of analytic metadata. The framework further stores a set of mappings between social media object types and interface endpoints. Responsive to receiving a social media object having a particular social media object type, the framework identifies, within the set of mappings, a mapping between the particular social media object type and at least one interface endpoint in the set of interface endpoints. The framework then obtains, from one or more sources using the at least one interface endpoint, a set of one or more metrics relevant to the social media object and stores the set of one or more metrics in association with the social media object.

公开(公告)号：US20200027128A1

公开(公告)日：2020-01-23

申请号：US16584728

申请日：2019-09-26

Applicant: Oracle International Corporation

Inventor： Michael J. Strutton ,  Steven Keith Woods ,  Chad Estes ,  Kimberly Ann Wolfe ,  Donald Chun Wing Ho ,  Yizhou Jiang ,  Natalie You ,  Wenhua Li

IPC: G06Q30/02

Abstract: A single tracking URL collects tracking information for multiple tracking services based on multiple tracking URL templates. A dynamic link generator generates a tracking URL configured to collect tracking information requested by each of a set of enabled tracking URL templates. The tracking information is transmitted to the tracking services associated with the enabled tracking URL templates. Additionally or alternatively, a tracking URL is configured to redirect a consumer to one of a candidate set of destination URLs. A tracking URL includes a base URL, which is resolved to an IP address of a server of a particular tracking service. Based on tracking data associated with the tracking URL and/or digital body language associated with the consumer, the particular tracking service selects one of a candidate set of destination URLs associated with the tracking URL. A destination page corresponding to the selected destination URL is presented to the consumer.

公开(公告)号：US09247013B2

公开(公告)日：2016-01-26

申请号：US13791690

申请日：2013-03-08

Applicant: Oracle International Corporation

Inventor： Vivek Nama ,  Wenhua Li ,  Amulya Mishra ,  Ravi Dasani

IPC: G06F15/16 ,  H04L29/08 ,  G06Q50/00 ,  G06F15/173

CPC classification number: H04L67/22 ,  G06Q50/01

Abstract: A method, system, and computer program product for repetitively executing rules-based configurable business application operations. The method commences by initiating a recording session to record user steps taken within an interactive session, then during the interactive session, retrieving a post from a social media site using and access interface of the social media site. The recording session is saved in a persistent storage for subsequent initiation of a batch processor to replay at least a portion of the saved recording session. The method further comprises selecting one or more rules based on the sentiment of the post, and taking one or more actions in response to the rule. Operations for interactive processing or for batch processing include extracting an author of the post, extracting a sentiment of the post, extracting a category of the post, and performing further actions based on aspects of the post.

Abstract translation: 一种用于重复执行基于规则的可配置业务应用程序操作的方法，系统和计算机程序产品。 该方法通过启动记录会话来记录在交互式会话中采取的用户步骤，然后在交互式会话期间，使用社交媒体站点的访问界面从社交媒体站点检索帖子。 记录会话保存在持久存储器中，用于随后启动批处理器以重播保存的记录会话的至少一部分。 该方法还包括基于该信息的情绪来选择一个或多个规则，以及响应该规则采取一个或多个动作。 用于交互处理或批量处理的操作包括提取帖子的作者，提取帖子的情绪，提取帖子的类别，以及基于帖子的各个方面执行进一步的动作。

公开(公告)号：US09961037B2

公开(公告)日：2018-05-01

申请号：US14643917

申请日：2015-03-10

Applicant: ORACLE INTERNATIONAL CORPORATION

Inventor： Wenhua Li ,  Vivek Nama ,  Yizhou Jiang ,  Vivek S. Shah ,  Natalie You ,  Eran Cedar ,  Quan Yuan ,  Muhan Zou ,  Tuo Shi

IPC: H04L12/58

CPC classification number: H04L51/32 ,  H04L51/066

Abstract: The present disclosure provides a detailed description of techniques used in systems, methods, and in computer program products for bi-directional social media broker services that connect multiple social media sites using a common management framework. The claimed embodiments address the problem of efficiently scaling and managing bidirectional interaction with multiple social media publishing channels. More specifically, the claimed embodiments are directed to approaches for a computing platform having multiple message broker modules that enable bi-directional communication of messages between a common resource manager and a plurality of social media sites. The message broker modules can receive messages in a unified message format from the common resource manager, queue the messages for asynchronous processing, translate the messages from the unified message format to a site-specific format, and deliver the translated messages to multiple social media sites.

公开(公告)号：US11704696B2

公开(公告)日：2023-07-18

申请号：US16584728

申请日：2019-09-26

Applicant: Oracle International Corporation

Inventor： Michael J. Strutton ,  Steven Keith Woods ,  Chad Estes ,  Kimberly Ann Wolfe ,  Donald Chun Wing Ho ,  Yizhou Jiang ,  Natalie You ,  Wenhua Li

IPC: G06Q30/0251

CPC classification number: G06Q30/0261 ,  G06Q30/0267

Abstract: A single tracking URL collects tracking information for multiple tracking services based on multiple tracking URL templates. A dynamic link generator generates a tracking URL configured to collect tracking information requested by each of a set of enabled tracking URL templates. The tracking information is transmitted to the tracking services associated with the enabled tracking URL templates. Additionally or alternatively, a tracking URL is configured to redirect a consumer to one of a candidate set of destination URLs. A tracking URL includes a base URL, which is resolved to an IP address of a server of a particular tracking service. Based on tracking data associated with the tracking URL and/or digital body language associated with the consumer, the particular tracking service selects one of a candidate set of destination URLs associated with the tracking URL. A destination page corresponding to the selected destination URL is presented to the consumer.