公开(公告)号：US09247013B2

公开(公告)日：2016-01-26

申请号：US13791690

申请日：2013-03-08

Applicant: Oracle International Corporation

Inventor： Vivek Nama ,  Wenhua Li ,  Amulya Mishra ,  Ravi Dasani

IPC: G06F15/16 ,  H04L29/08 ,  G06Q50/00 ,  G06F15/173

CPC classification number: H04L67/22 ,  G06Q50/01

Abstract: A method, system, and computer program product for repetitively executing rules-based configurable business application operations. The method commences by initiating a recording session to record user steps taken within an interactive session, then during the interactive session, retrieving a post from a social media site using and access interface of the social media site. The recording session is saved in a persistent storage for subsequent initiation of a batch processor to replay at least a portion of the saved recording session. The method further comprises selecting one or more rules based on the sentiment of the post, and taking one or more actions in response to the rule. Operations for interactive processing or for batch processing include extracting an author of the post, extracting a sentiment of the post, extracting a category of the post, and performing further actions based on aspects of the post.

Abstract translation: 一种用于重复执行基于规则的可配置业务应用程序操作的方法，系统和计算机程序产品。 该方法通过启动记录会话来记录在交互式会话中采取的用户步骤，然后在交互式会话期间，使用社交媒体站点的访问界面从社交媒体站点检索帖子。 记录会话保存在持久存储器中，用于随后启动批处理器以重播保存的记录会话的至少一部分。 该方法还包括基于该信息的情绪来选择一个或多个规则，以及响应该规则采取一个或多个动作。 用于交互处理或批量处理的操作包括提取帖子的作者，提取帖子的情绪，提取帖子的类别，以及基于帖子的各个方面执行进一步的动作。