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公开(公告)号：US08762858B1
公开(公告)日：2014-06-24
申请号：US13065911
申请日：2011-03-31
CPC分类号： G06F15/17306 , H04L51/04 , H04L51/043 , H04L51/046 , H04L51/28 , H04L67/24 , H04M3/42365 , H04M3/4872 , H04M2201/38 , H04M2203/253
摘要： One or more possibilities that are normally displayed in response to input from a user are augmented with real time information. Displaying real time information for one or more of the possibilities enables the user to take such information into account in deciding whether or not to continue with an action that the user was in the process of performing. For example, if a partial data entry provided by the user is indicative of an extension number to be dialed to place a phone call, and if a telephone call manager that receives the user's input displays call activity indicating that the user's intended callee is already on the phone, the user may decide to wait until the callee becomes available (as indicated by a change in callee's call activity).
摘要翻译： 通常响应于用户的输入而显示的一种或多种可能性被增加了实时信息。 显示一种或多种可能性的实时信息使得用户能够在决定是否继续执行用户正在执行的动作时考虑这些信息。 例如，如果由用户提供的部分数据条目指示要拨打的电话呼叫的分机号码，并且如果接收用户输入的电话呼叫管理器显示呼叫活动，指示用户的预期被叫方已经开启 电话，用户可以决定等待被叫方可用（如被叫方的呼叫活动发生变化所示）。
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公开(公告)号：US08553875B2
公开(公告)日：2013-10-08
申请号：US13107645
申请日：2011-05-13
IPC分类号： H04M1/00
CPC分类号： H04M1/2535 , H04M1/22 , H04M1/23 , H04M1/247
摘要： A button box provides additional keys that can be used in conjunction with a telephone. In one embodiment, a button box is configured by associating it with a telephone and by programming its keys. When a key on the button box is activated, a key press event is sent from the button box to the associated phone. The phone treats the key press event as if a key on the phone itself had been activated and forwards the event to the voice switch appliance associated with the phone. (Alternatively, the key press event is sent from the button box directly to a voice switch appliance.) The button box's user interface is controlled by a voice switch appliance.
摘要翻译： 按钮盒提供可与电话一起使用的附加键。 在一个实施例中，按钮盒通过将其与电话相关联并通过对其键进行编程来配置。 当按钮框上的一个键被激活时，按键盒将按键事件发送到相关联的电话。 手机对待按键事件，就好像电话本身的一个键已被激活，并将事件转发到与手机相关的语音开关设备。 （或者，键按钮事件从按钮盒直接发送到语音开关设备。）按钮盒的用户界面由语音开关设备控制。
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公开(公告)号：US20090217180A1
公开(公告)日：2009-08-27
申请号：US12034892
申请日：2008-02-21
IPC分类号： G06F3/048
CPC分类号： H04M3/42161 , H04M1/2472 , H04M1/2535 , H04M2250/62 , H04Q2213/13034 , H04Q2213/1305 , H04Q2213/13093 , H04Q2213/13175 , H04Q2213/1322 , H04Q2213/13331
摘要： A graphical user interface for a telephone system includes programmable buttons which may be customized for individual users or groups of users. The programmable buttons enable user specific functionality to be provided, for example, enabling a button to be defined to record a call at a particular extension with one touch. The programmable buttons are collected onto toolbars and displayed on the user interface.
摘要翻译： 用于电话系统的图形用户界面包括可为每个用户或用户组定制的可编程按钮。 可编程按钮使得能够提供用户特定的功能，例如，使得能够定义按钮以一触即可在特定扩展记录呼叫。 可编程按钮被收集到工具栏上并显示在用户界面上。
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4.发明授权Telephony system with intelligent endpoints or intelligent switches to reduce dependency of endpoints on application server 有权具有智能端点或智能交换机的电话系统，以减少端点对应用服务器的依赖公开(公告)号：US09008076B2
公开(公告)日：2015-04-14
申请号：US12415586
申请日：2009-03-31
申请人： Michael S. W. Tovino
发明人： Michael S. W. Tovino
CPC分类号： H04M7/0012
摘要： A system and a method are disclosed for reducing interaction between a server and an endpoint while executing features on an endpoint. The endpoint, and not the application server, includes part or all of the implementation of UI logic and feature logic. The endpoint therefore does not have to rely on server's instructions for executing a feature. The endpoint also includes an endpoint determination module for determining the parts of the UI logic and feature logic implemented on the endpoint and the parts implemented on a switch or a server.
摘要翻译： 公开了一种系统和方法，用于在端点上执行特征时减少服务器与端点之间的交互。 端点而不是应用服务器包括部分或全部UI逻辑和特征逻辑的实现。 因此，端点不必依赖服务器的指令来执行功能。 端点还包括端点确定模块，用于确定在端点上实现的UI逻辑和特征逻辑的部分以及在交换机或服务器上实现的部分。
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5.发明授权Maintaining history information for a user across multiple types of end points 有权维护用户跨越多种类型的终端的历史信息公开(公告)号：US08903064B2
公开(公告)日：2014-12-02
申请号：US12570270
申请日：2009-09-30
CPC分类号： H04M3/2218 , H04M3/42 , H04M3/42263 , H04M2203/551
摘要： A system for providing enhanced history information across multiple clients comprises a call application server having a history system, a telephony system and a history cache. The call application server advantageously maintains a history records for each user of the system. The enhanced history system is particularly advantageous because regardless of the endpoint (e.g., phone, thin client, personal call manager or standalone IP phone) with which the user is interacting, the history information specifically for that user is delivered by the call application server to that endpoint. Furthermore, the call application server allows the user to access history information using end points which heretofore were unable to provide history functionality. Finally, the call application server makes the history records universal across all endpoints with which the user interacts, in contrast to prior art, which had limited call history information specific to a particular endpoint.
摘要翻译： 用于在多个客户端之间提供增强的历史信息的系统包括具有历史系统，电话系统和历史高速缓存的呼叫应用服务器。 呼叫应用服务器有利地维护系统的每个用户的历史记录。 增强的历史系统是特别有利的，因为无论用户正在与其交互的端点（例如，电话，瘦客户端，个人呼叫管理器或独立IP电话），专用于该用户的历史信息由呼叫应用服务器传送到 那个端点。 此外，呼叫应用服务器允许用户使用迄今为止不能提供历史功能的终端访问历史信息。 最后，呼叫应用服务器使历史记录在与用户交互的所有端点上通用，与现有技术相反，其具有对特定端点特有的呼叫历史信息的限制。
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6.发明申请公开(公告)号：US20110075828A1
公开(公告)日：2011-03-31
申请号：US12570270
申请日：2009-09-30
IPC分类号： H04M3/42
CPC分类号： H04M3/2218 , H04M3/42 , H04M3/42263 , H04M2203/551
摘要： A system for providing enhanced history information across multiple clients comprises a call application server having a history system, a telephony system and a history cache. The call application server advantageously maintains a history records for each user of the system. The enhanced history system is particularly advantageous because regardless of the endpoint (e.g., phone, thin client, personal call manager or standalone IP phone) with which the user is interacting, the history information specifically for that user is delivered by the call application server to that endpoint. Furthermore, the call application server allows the user to access history information using end points which heretofore were unable to provide history functionality. Finally, the call application server makes the history records universal across all endpoints with which the user interacts, in contrast to prior art, which had limited call history information specific to a particular endpoint.
摘要翻译： 用于在多个客户端之间提供增强的历史信息的系统包括具有历史系统，电话系统和历史高速缓存的呼叫应用服务器。 呼叫应用服务器有利地维护系统的每个用户的历史记录。 增强的历史系统是特别有利的，因为无论用户正在与其交互的端点（例如，电话，瘦客户端，个人呼叫管理器或独立IP电话），专用于该用户的历史信息由呼叫应用服务器传送到 那个端点。 此外，呼叫应用服务器允许用户使用迄今为止不能提供历史功能的终端访问历史信息。 最后，呼叫应用服务器使历史记录在与用户交互的所有端点上通用，与现有技术相反，其具有对特定端点特有的呼叫历史信息的限制。
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公开(公告)号：US08670544B2
公开(公告)日：2014-03-11
申请号：US11110293
申请日：2005-04-19
CPC分类号： H04M3/4931 , H04M7/0015
摘要： A telephony system is presented that enables a phone to access a directory and use the directory in conjunction with other phone functions. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a function module, a filter module, a presentation module, a phone interface module, and a storage interface module. A server sends a signal to a phone regarding the contents of a directory. A server also enables a user to navigate through the directory, filter the directory, and perform call functions on phone numbers associated with directory entries.
摘要翻译： 提出了一种电话系统，使电话能够访问目录并与目录结合使用其他电话功能。 该系统包括具有电话管理软件（TMS）单元，电话应用编程接口（TAPI）单元和应用单元的服务器。 应用单元包括控制模块，功能模块，过滤器模块，呈现模块，电话接口模块和存储接口模块。 服务器向手机发送有关目录内容的信号。 服务器还允许用户浏览目录，过滤目录，并对与目录条目相关联的电话号码执行呼叫功能。
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公开(公告)号：US08490020B2
公开(公告)日：2013-07-16
申请号：US12034892
申请日：2008-02-21
IPC分类号： G06F3/048
CPC分类号： H04M3/42161 , H04M1/2472 , H04M1/2535 , H04M2250/62 , H04Q2213/13034 , H04Q2213/1305 , H04Q2213/13093 , H04Q2213/13175 , H04Q2213/1322 , H04Q2213/13331
摘要： A graphical user interface for a telephone system includes programmable buttons which may be customized for individual users or groups of users. The programmable buttons enable user specific functionality to be provided, for example, enabling a button to be defined to record a call at a particular extension with one touch. The programmable buttons are collected onto toolbars and displayed on the user interface.
摘要翻译： 用于电话系统的图形用户界面包括可为每个用户或用户组定制的可编程按钮。 可编程按钮使得能够提供用户特定的功能，例如，使得能够定义按钮以一触即可在特定扩展记录呼叫。 可编程按钮被收集到工具栏上并显示在用户界面上。
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公开(公告)号：US08284910B2
公开(公告)日：2012-10-09
申请号：US12247789
申请日：2008-10-08
申请人： Michael S. W. Tovino
发明人： Michael S. W. Tovino
CPC分类号： H04M7/0015 , H04M15/44 , H04M15/77 , H04M2215/0104 , H04M2215/7254
摘要： A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.
摘要翻译： 接收来自各种设备和接口的输入，如帐号代码的电话系统。 该系统包括具有电话管理软件（TMS）单元，电话应用编程接口（TAPI）单元和应用单元的服务器。 应用单元包括控制模块，呼叫状态模块，端点接口模块，存储接口模块，呼叫转移模块，TAPI接口模块，配置模块和扩展库模块。 服务器能够提示多个设备进行输入，然后接受来自任何设备的输入。 因此，服务器使得用户能够在一个设备上发起电话呼叫，然后使用不同的设备输入信息。
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公开(公告)号：US07450703B1
公开(公告)日：2008-11-11
申请号：US10807967
申请日：2004-03-23
申请人： Michael S. W. Tovino
发明人： Michael S. W. Tovino
CPC分类号： H04M7/0015 , H04M15/44 , H04M15/77 , H04M2215/0104 , H04M2215/7254
摘要： A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.
摘要翻译： 从各种设备和接口接受诸如帐户代码的输入的电话系统。 该系统包括具有电话管理软件（TMS）单元，电话应用编程接口（TAPI）单元和应用单元的服务器。 应用单元包括控制模块，呼叫状态模块，端点接口模块，存储接口模块，呼叫转移模块，TAPI接口模块，配置模块和扩展库模块。 服务器能够提示多个设备进行输入，然后接受来自任何设备的输入。 因此，服务器使得用户能够在一个设备上发起电话呼叫，然后使用不同的设备输入信息。
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