Invention Grant
- Patent Title: Acceptance of inputs from various interfaces to a telephony system
- Patent Title (中): 接受从各种接口到电话系统的输入
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Application No.: US12247789Application Date: 2008-10-08
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Publication No.: US08284910B2Publication Date: 2012-10-09
- Inventor: Michael S. W. Tovino
- Applicant: Michael S. W. Tovino
- Applicant Address: US CA Sunnyvale
- Assignee: ShoreTel, Inc.
- Current Assignee: ShoreTel, Inc.
- Current Assignee Address: US CA Sunnyvale
- Agency: Patent Law Works LLP
- Main IPC: H04M15/00
- IPC: H04M15/00 ; H04M11/00 ; H04M3/00

Abstract:
A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library module. A server is capable of prompting several devices for an input and then accepting an input from any of the devices. Thus, a server enables a user to initiate a phone call on one device and then input information using a different device.
Public/Granted literature
- US20090028315A1 Acceptance of Inputs from Various Interfaces to a Telephony System Public/Granted day:2009-01-29
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