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431.发明授权公开(公告)号：US10063692B2
公开(公告)日：2018-08-28
申请号：US15583751
申请日：2017-05-01
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Scott Passe , Krishna Balantrapu , Alexander Noland
CPC classification number: H04M3/2281 , H04L63/083 , H04L63/0861 , H04L63/10 , H04M3/42059 , H04M3/42221 , H04M3/42374 , H04M3/436 , H04M3/4365 , H04M3/4931 , H04M7/003 , H04M15/80 , H04M15/8005 , H04M15/8083 , H04M15/844 , H04M2201/40 , H04M2201/405 , H04M2201/41 , H04M2203/6045 , H04M2203/6054 , H04M2250/22 , H04M2250/52 , H04W12/06
Abstract: An inbound call connection request may be received from a non-resident, directed to a controlled-environment facility resident and/or the resident's device. A determination may be made that a calling account of the resident does not have sufficient funds to pay for the inbound call, whereupon a message may be provided to the non-resident offering billing options, including at least a wireless carrier billing option, to complete the call connection. The call may be connected with the resident device in response to a determination a calling account of the inmate has sufficient funds to pay for the call or acceptance of one of the payment methods by the non-resident, along with authentication that the non-resident is associated with an address identifier (AID) of the resident device, and verification that the resident operating the device is associated with the AID of the device.
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公开(公告)号：US10057419B2
公开(公告)日：2018-08-21
申请号：US15362850
申请日：2016-11-29
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Yuk L. Chan , Heidi Lagares-Greenblatt , Deepti M. Naphade
CPC classification number: H04M3/436 , H04M3/42042 , H04M3/42136 , H04M2201/18 , H04M2201/41 , H04M2203/551 , H04M2203/6054 , H04W4/16
Abstract: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.
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公开(公告)号：US20180205812A1
公开(公告)日：2018-07-19
申请号：US15406905
申请日：2017-01-16
Applicant: LENOVO (Singapore) PTE. LTD.
Inventor： Nathan J. Peterson , John Scott Crowe , Gary David Cudak , Jennifer Lee-Baron , Amy Leigh Rose , Bryan Loyd Young
CPC classification number: H04M1/6058 , G06F3/167 , G10L15/26 , G10L25/48 , H04M1/6008 , H04M1/72566 , H04M1/72572 , H04M2201/41
Abstract: Apparatuses, methods, systems, and program products are disclosed for delaying notification delivery based on user activity. A method includes detecting, by a processor, an external sound using a microphone, determining that the external sound comprises a message that is of interest to the user, and notifying the user of the message in response to determining that the message is of interest to the user.
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公开(公告)号：US20180167421A1
公开(公告)日：2018-06-14
申请号：US15882321
申请日：2018-01-29
Applicant: Global Tel*Link Corporation
Inventor： Stephen Lee HODGE
CPC classification number: H04L65/1083 , G06K9/00288 , G06K9/00617 , H04M3/2281 , H04M3/42221 , H04M2201/41 , H04M2201/50 , H04M2203/303 , H04M2203/558 , H04M2203/60 , H04M2203/6054 , H04N7/141 , H04N7/155
Abstract: A system is described herein that facilitates the monitoring of inmate communications. The system provides a remotely-accessible means for a reviewer to monitor a call between an inmate and another person. The system includes a monitoring server and a monitoring station. The monitoring server is configured to receive a call and call information from a communication center and process the call for monitoring, schedule a review of the call; and store the call, the call information, and scheduling data. The monitoring station is configured to receive the call and the call information from the monitoring server based on the scheduling data, and to display the identifying information and facilitate the review of the call.
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公开(公告)号：US20180158464A1
公开(公告)日：2018-06-07
申请号：US15839190
申请日：2017-12-12
Applicant: Verint Systems Ltd.
CPC classification number: G10L17/06 , G10L15/02 , G10L15/26 , G10L17/02 , G10L17/04 , G10L17/16 , G10L25/78 , G10L2015/025 , H04M3/5175 , H04M2201/41 , H04M2203/303
Abstract: In a method of diarization of audio data, audio data is segmented into a plurality of utterances. Each utterance is represented as an utterance model representative of a plurality of feature vectors. The utterance models are clustered. A plurality of speaker models are constructed from the clustered utterance models. A hidden Markov model is constructed of the plurality of speaker models. A sequence of identified speaker models is decoded.
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Patent Agency Ranking
公开(公告)号：US20180152558A1
公开(公告)日：2018-05-31
申请号：US15362850
申请日：2016-11-29
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Yuk L. Chan , Heidi Lagares-Greenblatt , Deepti M. Naphade
CPC classification number: H04M3/436 , H04M3/42042 , H04M3/42136 , H04M2201/18 , H04M2201/41 , H04M2203/551 , H04M2203/6054 , H04W4/16
Abstract: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.
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公开(公告)号：US09973627B1
公开(公告)日：2018-05-15
申请号：US15415066
申请日：2017-01-25
Applicant: Sorenson IP Holdings, LLC
Inventor： Josh Allison
CPC classification number: H04M3/42068 , H04M1/2475 , H04M1/72591 , H04M3/002 , H04M3/42391 , H04M7/0024 , H04M2201/41 , H04M2250/60
Abstract: A computer-implemented method to select a user profile is disclosed. The method may include obtaining, from a first device, a communication attempt at a user device. The method may further include obtaining first device data associated with the communication attempt and with the first device. The method may also include comparing the first device data with multiple data elements of each of multiple user profiles associated with the user device. The method may further include selecting a user profile of the multiple user profiles that includes the data element that matches the first device data in response to the first device data matching a data element of the multiple data elements. The method may also include loading an audio profile for the selected user profile on the user device.
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公开(公告)号：US09930172B2
公开(公告)日：2018-03-27
申请号：US15592952
申请日：2017-05-11
Applicant: Global Tel*Link Corporation
Inventor： Stephen Lee Hodge
CPC classification number: H04M3/382 , A61K31/435 , A61K31/44 , A61K31/505 , G06F17/30256 , G06F17/30259 , G06F17/30268 , G06F17/30528 , G06F17/30743 , G06F17/30876 , G06K7/10366 , G06K7/10396 , G06K9/00288 , G06K9/6212 , G06K19/10 , H04M1/67 , H04M1/72572 , H04M3/20 , H04M3/2218 , H04M3/2281 , H04M3/38 , H04M3/385 , H04M3/42025 , H04M3/42221 , H04M2201/41 , H04M2201/42 , H04M2203/305 , H04M2203/558 , H04M2203/6054 , H04N5/33
Abstract: Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user's account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.
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公开(公告)号：US09813551B2
公开(公告)日：2017-11-07
申请号：US14587464
申请日：2014-12-31
Applicant: Voice Analytics Technologies, LLC
Inventor： Jay Gainsboro , Lee Weinstein , Charles Barrasso
IPC: H04M1/64 , H04M3/22 , H04M3/38 , G10L15/26 , H04M3/42 , H04M3/493 , G10L15/22 , H04M1/27 , G10L15/08 , H04M11/00
CPC classification number: H04M3/2281 , G10L15/08 , G10L15/22 , G10L15/26 , H04M1/271 , H04M3/2218 , H04M3/38 , H04M3/42221 , H04M3/493 , H04M3/4936 , H04M2201/40 , H04M2201/41
Abstract: In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of persons reached at those phone numbers, and voice print data. In another aspect the invention automatically detects phone calls from a prison where the voiceprint of the person called matches the voiceprint of a past inmate. In another aspect the invention detects identity scams in prisons, by monitoring for known voice characteristics of likely imposters on phone calls made by prisoners. In another aspect, the invention automatically does speech-to-text conversion of phone numbers spoken within a predetermined time of detecting data indicative of a three-way call event while monitoring a phone call from a prison inmate. In another aspect, the invention automatically thwarts attempts of prison inmates to use re-dialing services. In another aspect, the invention automatically tags audio data retrieved from a database, by steganographically encoding into the audio data the identity of the official retrieving the audio data.
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公开(公告)号：US09807243B2
公开(公告)日：2017-10-31
申请号：US15470824
申请日：2017-03-27
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor： Bo Li , Di Chen , Pinpin Zhu
CPC classification number: H04M3/53333 , G10L15/22 , G10L25/33 , G10L2015/223 , H04M1/645 , H04M1/651 , H04M3/4938 , H04M3/53308 , H04M3/53366 , H04M2201/39 , H04M2201/40 , H04M2201/405 , H04M2201/41
Abstract: A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding second VXML control information based on a recognition result, and transmitting the second VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received second VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced.
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