Customer tracking and inventory management in a smart store

    公开(公告)号:US11030441B2

    公开(公告)日:2021-06-08

    申请号:US15989344

    申请日:2018-05-25

    Abstract: Methods, systems and computer program products for identifying customer groupings in a smart store are provided. Aspects include detecting a plurality of customers in the smart store and retrieving stored associations for at least one of the plurality of customers from a customer database based on data captured for each of the plurality of customers. Aspects also include tracking a movement of each of the plurality of customers through the smart store and updating the stored associations in the customer database between two or more of the plurality of customers that are determined to be shopping together based on their movement through the smart store. Aspects further include charging a single customer of the plurality of customers for items removed from the smart store by another customer based on the stored associations.

    Intelligent call screening
    5.
    发明授权

    公开(公告)号:US10057419B2

    公开(公告)日:2018-08-21

    申请号:US15362850

    申请日:2016-11-29

    Abstract: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.

    INTELLIGENT CALL SCREENING
    6.
    发明申请

    公开(公告)号:US20180152558A1

    公开(公告)日:2018-05-31

    申请号:US15362850

    申请日:2016-11-29

    Abstract: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.

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