Customer tracking and inventory management in a smart store

    公开(公告)号:US11030441B2

    公开(公告)日:2021-06-08

    申请号:US15989344

    申请日:2018-05-25

    摘要: Methods, systems and computer program products for identifying customer groupings in a smart store are provided. Aspects include detecting a plurality of customers in the smart store and retrieving stored associations for at least one of the plurality of customers from a customer database based on data captured for each of the plurality of customers. Aspects also include tracking a movement of each of the plurality of customers through the smart store and updating the stored associations in the customer database between two or more of the plurality of customers that are determined to be shopping together based on their movement through the smart store. Aspects further include charging a single customer of the plurality of customers for items removed from the smart store by another customer based on the stored associations.

    PREDICTING 'USEFULLNESS' OF A CALL BY ANALYSING DIGITAL FOOTPRINT OF A PERSON

    公开(公告)号:US20190373110A1

    公开(公告)日:2019-12-05

    申请号:US15991563

    申请日:2018-05-29

    IPC分类号: H04M3/436 H04M3/533 G06F17/27

    摘要: The computing device may map the incoming number to a caller data to identify a caller. The computing device may determine, by data analytics, a type of service the user is seeking based on determining that the caller is one or more from a service provider, a company or a cause. The computing device may reject the incoming number based on determining the caller does not correspond to the type of service the user is seeking. The computing device may determine, by data analytics, a relation of the person to the user based on determining the caller is a person and rejects the incoming number based on determining the person is not related to the user.

    Intelligent call screening
    5.
    发明授权

    公开(公告)号:US10057419B2

    公开(公告)日:2018-08-21

    申请号:US15362850

    申请日:2016-11-29

    IPC分类号: H04M3/42 H04M3/436 H04W4/16

    摘要: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.

    INTELLIGENT CALL SCREENING
    6.
    发明申请

    公开(公告)号:US20180152558A1

    公开(公告)日:2018-05-31

    申请号:US15362850

    申请日:2016-11-29

    IPC分类号: H04M3/436 H04W4/16

    摘要: A computer receives an incoming call by a cognitive computing service. The computer determines, by the cognitive computing service (CCS), caller details that the incoming call is not within intended recipient preferences, based on comparing the caller details to call log information database and call information database, wherein the call log information database and call information database comprises previous caller details. The computer references, by the CCS, additional caller details from the call log information database and call information database relating to the caller details. The computer determines whether an intended recipient of the incoming call would reject the incoming call and based on the computer determination that the intended recipient of the incoming call would reject the incoming call the computer rejects the incoming call.