公开(公告)号：US08428223B2

公开(公告)日：2013-04-23

申请号：US12327999

申请日：2008-12-04

Applicant: Jayant Thomas ,  Robert Samokar

Inventor： Jayant Thomas ,  Robert Samokar

IPC: H04M1/24 ,  H04M3/08 ,  H04M3/22 ,  H04M11/00

CPC classification number: H04M3/08 ,  H04L65/1053 ,  H04M3/42323

Abstract: A method of providing communication services includes configuring a primary computer telephony interface driver to interface a computer telephony interface server with an application for transmitting client information between the application and the computer telephony interface server and configuring a secondary computer telephony interface driver to redundantly interface the same computer telephony interface server with the same application for transmitting the same client information between the same application and the same computer telephony interface server.

Abstract translation: 提供通信服务的方法包括配置主计算机电话接口驱动程序以将计算机电话接口服务器与用于在应用程序和计算机电话接口服务器之间传送客户端信息的应用程序进行接口，并配置辅助计算机电话接口驱动程序以冗余地将其连接 计算机电话接口服务器具有相同的应用程序，用于在同一应用程序和同一台计算机电话接口服务器之间传输相同的客户端信息。

公开(公告)号：US20130094636A1

公开(公告)日：2013-04-18

申请号：US13605900

申请日：2012-09-06

Applicant: Jarold Bowerman ,  David Mancini

Inventor： Jarold Bowerman ,  David Mancini

IPC: H04M11/00

CPC classification number: H04M11/00 ,  H04M3/42323 ,  H04M3/53383 ,  H04M7/006 ,  H04W4/12

Abstract: A system and method for associating an audio clip with an object is provided wherein the voice-based system, such as a voicemail system, is used to record the audio clips.

Abstract translation: 提供了一种用于将音频剪辑与对象相关联的系统和方法，其中基于语音的系统（例如语音邮件系统）用于记录音频剪辑。

公开(公告)号：US08363814B2

公开(公告)日：2013-01-29

申请号：US11690289

申请日：2007-03-23

Applicant: James D. Shaffer ,  George G. Moore

Inventor： James D. Shaffer ,  George G. Moore

IPC: H04M3/42

CPC classification number: H04W4/02 ,  H04M3/42 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42093 ,  H04M3/4228 ,  H04M3/42306 ,  H04M3/42323 ,  H04M3/42348 ,  H04M3/493 ,  H04M2242/15 ,  H04M2242/22 ,  H04M2242/30 ,  H04Q3/0029 ,  H04Q3/66 ,  H04Q3/665 ,  H04Q3/72 ,  H04Q2213/13034 ,  H04Q2213/13091 ,  H04Q2213/13093 ,  H04Q2213/13095 ,  H04Q2213/13097 ,  H04Q2213/13103 ,  H04Q2213/13109 ,  H04Q2213/13141 ,  H04Q2213/13204 ,  H04Q2213/1322 ,  H04Q2213/13352 ,  H04Q2213/13353 ,  H04Q2213/1337 ,  H04Q2213/13376 ,  H04Q2213/13377 ,  H04Q2213/13378 ,  H04Q2213/13405 ,  H04Q2213/13541 ,  H04Q2213/13547 ,  H04W76/20 ,  Y10S707/99943

Abstract: A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and client file stored in the computer. The master file is dynamically linked to the client file at routing time to produce a selected client location telephone number which is transmitted across the telephone network. In one embodiment, the system utilizes Automatic Number Identification to identify the calling party. The master file has a plurality of records having a telephone number and a spatial key and is updated frequently. The client file has a plurality of records having a spatial key and a client telephone number. Another embodiment utilizes a spatial coordinate of an instantaneous location of a caller's mobile device as an input to a real-time process which identifies one or more client service locations corresponding to the location of the caller's device.

公开(公告)号：US08315369B2

公开(公告)日：2012-11-20

申请号：US12716127

申请日：2010-03-02

Applicant: Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

Abstract translation: 一种用于操作多租话电话系统的方法和系统，包括存储从多个用户接收的呼叫请求的呼叫队列; 可扩展和可收缩的电话资源集群，其建立呼叫请求的呼叫会话; 计算系统容量要求的分析系统; 管理电话资源集群的扩展和操作的资源分配器; 以及用作呼叫会话的电话通信信道的多个电话网络信道。

公开(公告)号：US08300559B2

公开(公告)日：2012-10-30

申请号：US12266701

申请日：2008-11-07

Applicant: Joel Ezell

Inventor： Joel Ezell

IPC: H04L12/16

CPC classification number: H04L65/1046 ,  H04L12/1831 ,  H04L65/1083 ,  H04M3/42314 ,  H04M3/42323 ,  H04M7/0012 ,  H04M7/006

Abstract: The call states of all devices in a call are monitored and reported even when the devices belong to networks that use different types of call identifiers. A first device and a second device are different types of devices selected from a group of types comprising: a legacy device type, a SIP basic device type, and a SIP advanced device type. In response to a request from an application to monitor the first device and a request to establish a call between the first device and the second device, a Universal Call Identifier (UCID) is generated for the call and the call is established. A request to monitor the second device is sent using the UCID. When a change in the call state of the second device is detected, the change of the call state is reported to the application based on the UCID.

Abstract translation: 即使设备属于使用不同类型呼叫标识符的网络，也会监视和报告呼叫中所有设备的呼叫状态。 第一设备和第二设备是从一组类型中选择的不同类型的设备，包括：传统设备类型，SIP基本设备类型和SIP高级设备类型。 响应于来自应用程序监视第一设备的请求以及在第一设备和第二设备之间建立呼叫的请求，为呼叫生成通用呼叫标识符（UCID），并建立呼叫。 使用UCID发送监视第二个设备的请求。 当检测到第二设备的呼叫状态的改变时，基于UCID将呼叫状态的改变报告给应用。

公开(公告)号：US08280014B1

公开(公告)日：2012-10-02

申请号：US11606566

申请日：2006-11-29

Applicant: Jarold Bowerman ,  David Mancini

Inventor： Jarold Bowerman ,  David Mancini

IPC: H04M11/00

CPC classification number: H04M11/00 ,  H04M3/42323 ,  H04M3/53383 ,  H04M7/006 ,  H04W4/12

Abstract: A system and method for associating an audio clip with an object is provided wherein the voice-based system, such as a voicemail system, is used to record the audio clips.

Abstract translation: 提供了一种用于将音频剪辑与对象相关联的系统和方法，其中基于语音的系统（例如语音邮件系统）用于记录音频剪辑。

公开(公告)号：US08219069B2

公开(公告)日：2012-07-10

申请号：US12557112

申请日：2009-09-10

Applicant: David P. Yach ,  Raymond P. Vander Veen ,  Harry R. Major ,  Gary P. Mousseau ,  Mihal Lazaridis ,  Atul Asthana

Inventor： David P. Yach ,  Raymond P. Vander Veen ,  Harry R. Major ,  Gary P. Mousseau ,  Mihal Lazaridis ,  Atul Asthana

IPC: H04M11/10

CPC classification number: H04M1/725 ,  H04M3/42323 ,  Y10S707/99943

Abstract: A system and method for integrating voice and data operations into a single mobile device capable of simultaneously performing data and voice actions. The mobile device working in a network capable of exchanging both cell phone calls and data items to the mobile device. By wearing an earphone or an ear-bud device the user is capable of dealing with voice conversations while working with data centric information related to the current caller. By providing a data-centric device with voice capabilities there is a new range of features that allow incoming data events to trigger outgoing voice events.

Abstract translation: 一种用于将语音和数据操作集成到能够同时执行数据和语音动作的单个移动设备中的系统和方法。 移动设备在能够与移动设备交换蜂窝电话和数据项的网络中工作。 通过佩戴耳机或耳塞设备，用户能够处理与当前呼叫者有关的数据中心信息的语音对话。 通过提供具有语音功能的以数据为中心的设备，存在允许传入数据事件触发传出语音事件的新功能。

公开(公告)号：US08199899B2

公开(公告)日：2012-06-12

申请号：US11400342

申请日：2006-04-06

Applicant: Paul C. Rogers ,  S. Thomas Emerson ,  John M. Saltwick ,  John J. Daleiden ,  Gregory S. Wohlenberg ,  Mark E. Fogle

Inventor： Paul C. Rogers ,  S. Thomas Emerson ,  John M. Saltwick ,  John J. Daleiden ,  Gregory S. Wohlenberg ,  Mark E. Fogle

IPC: H04M7/00

CPC classification number: H04Q3/0062 ,  H04L29/06 ,  H04M1/57 ,  H04M3/42314 ,  H04M3/42323 ,  H04M3/4285 ,  H04M3/436 ,  H04M3/527 ,  H04M3/533 ,  H04M3/54 ,  H04M7/12

Abstract: A call management method and system. The system includes at least one user position, comprising a computer workstation and a telephone apparatus that is associated with the computer workstation. In addition, the system includes a call management computer comprising a memory; and a digital data network to connect the computer workstation with the call management computer. The memory is used to store a plurality of call processing rules that determine how a call, directed to a user, is to be processed. The plurality of call processing rules is defined by the computer workstation before the call is received. The call management computer intercepts the call, that is incoming, to a first user position that is included in the at least one user position. The call management computer determines that the call is for the first user position and interacts with the memory to determine how the call is processed based on the plurality of call processing rules. Finally, the call management computer processes the call according to instructions of at least one applicable call processing rule that is included in the plurality of call processing rules.

Abstract translation: 呼叫管理方法和系统。 该系统包括至少一个用户位置，包括与计算机工作站相关联的计算机工作站和电话设备。 另外，该系统包括一个包括一个存储器的呼叫管理计算机; 以及将计算机工作站与呼叫管理计算机连接的数字数据网络。 存储器用于存储多个呼叫处理规则，其确定如何处理针对用户的呼叫。 多个呼叫处理规则在接收到呼叫之前由计算机工作站定义。 呼叫管理计算机将呼叫进入到包括在至少一个用户位置中的第一用户位置。 呼叫管理计算机确定呼叫是针对第一用户位置，并且与存储器交互以基于多个呼叫处理规则来确定呼叫如何被处理。 最后，呼叫管理计算机根据包含在多个呼叫处理规则中的至少一个适用的呼叫处理规则的指令来处理呼叫。

公开(公告)号：USRE43386E1

公开(公告)日：2012-05-15

申请号：US11583381

申请日：2006-10-19

Applicant: Christopher Douglas Blair ,  Roger Louis Keenan

Inventor： Christopher Douglas Blair ,  Roger Louis Keenan

IPC: H04M1/64

CPC classification number: G10L17/26 ,  G10L15/26 ,  G10L17/00 ,  H04M3/2272 ,  H04M3/42221 ,  H04M3/42323 ,  H04M3/5175 ,  H04M2201/40

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract translation: 一种信号监视装置和方法，包括用于监视表示通信业务的信号的装置，用于通过分析所述至少一个监视信号的上下文来识别至少一个预定参数的装置，用于记录所识别的参数的发生的装置，用于识别的装置 与识别的参数相关联的业务流，用于分析与发生有关的记录数据的设备，以及响应于所记录数据的分析，用于控制设备内的通信业务的处理的设备。

公开(公告)号：USRE43183E1

公开(公告)日：2012-02-14

申请号：US11477124

申请日：2006-06-28

Applicant: Christopher Douglas Blair ,  Roger Louis Keenan

Inventor： Christopher Douglas Blair ,  Roger Louis Keenan

IPC: H04M3/51 ,  H04M3/36 ,  H04M3/50 ,  H04M3/42 ,  H04M7/12

CPC classification number: H04M3/5175 ,  G10L15/26 ,  G10L17/00 ,  G10L17/26 ,  H04M3/2272 ,  H04M3/42221 ,  H04M3/42323 ,  H04M2201/40

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract translation: 一种信号监视装置和方法，包括用于监视表示通信业务的信号的装置，用于通过分析所述至少一个监视信号的上下文来识别至少一个预定参数的装置，用于记录所识别的参数的发生的装置，用于识别的装置 与识别的参数相关联的业务流，用于分析与发生有关的记录数据的设备，以及响应于所记录数据的分析，用于控制设备内的通信业务的处理的设备。