公开(公告)号：US20020105944A1

公开(公告)日：2002-08-08

申请号：US10060094

申请日：2002-01-29

Inventor： Christian Stredicke

IPC: H04L012/66

CPC classification number: H04L65/1026 ,  H04L29/06027 ,  H04L65/1036 ,  H04M1/2535 ,  H04Q3/0025 ,  H04Q3/0045

Abstract: The invention relates to a method for the control of telephony devices and a telephony apparatus, which has at least one connection for the exchange of packet oriented exchange of audio data and at least one additional port for the exchange of signaling information with a network element (3) as well as a server connection, where the telephone device (2) can be connected via the server connection with the server device (1) in a way that between the telephone device (2) and the server device (1) electronic data can be exchanged, the method comprising the following steps: transmission of signaling information from a network element (3) to a telephone device (2) via a signaling port; at least partial forwarding of the received signaling information from the telephone device (2) to the server device (1) via the server connection; processing of the at least partial forwarded information in the server device (1), so that signaling information for the telephone device (2) are generated; transmission of the generated signaling information from the server device (1) to the telephone device (2) via the server connection; and processing of the transmitted signaling information in the telephone device (2) so that the control of the telephone device (2) is automatically achieved in the context of packet oriented exchange of audio data via at least one audio data connection by the transmitted.

Abstract translation: 本发明涉及一种用于控制电话设备和电话设备的方法，所述电话设备具有用于交换音频数据的分组定向交换的至少一个连接以及用于与网络元件交换信令信息的至少一个附加端口（ 3）以及服务器连接，其中电话设备（2）可以通过服务器连接与服务器设备（1）以电话设备（2）和服务器设备（1）之间的方式连接电子数据 所述方法包括以下步骤：通过信令端口从网元（3）向电话设备（2）发送信令信息; 经由服务器连接将所接收的信令信息至少部分地转发到电话设备（2）到服务器设备（1）; 在服务器设备（1）中处理至少部分转发的信息，从而生成电话设备（2）的信令信息; 所产生的信令信息经由服务器连接从服务器设备（1）传输到电话设备（2）; 以及处理电话设备（2）中发送的信令信息，使得通过所发送的至少一个音频数据连接在音频数据的分组定向交换的上下文中自动实现电话设备（2）的控制。

公开(公告)号：US20020101862A1

公开(公告)日：2002-08-01

申请号：US10072468

申请日：2002-02-06

Inventor： Carl R. Strathmeyer ,  Donald Finnie

IPC: H04L012/66 ,  H04L012/56

CPC classification number: H04L45/00 ,  H04L29/06027 ,  H04L45/24 ,  H04L63/0281 ,  H04L63/029 ,  H04L65/1006 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L65/4007 ,  H04L67/14 ,  H04L67/2842 ,  H04L67/327 ,  H04L69/329 ,  H04M1/2535 ,  H04M3/22 ,  H04M3/42323 ,  H04M3/56 ,  H04M7/0012 ,  H04M7/006 ,  H04M2203/651

Abstract: A communication management method and apparatus is presented. Such method and apparatus operate to transmit, from an application computer in communication with a gatekeeper which is connected to a data network, messages indicative of (a) telephone calls in progress at an endpoint of the data network, or (b) such endpoint, and to transmit, from the gatekeeper to the application computer, messages indicative of a variety of information contained in the telephone calls so as to process such information for a variety of applications. The invention provides protocols for classifying incoming messages and prioritizing these messages for the presentation to, and utilization by, a system user.

Abstract translation: 提出了一种通信管理方法和装置。 这种方法和装置操作以从与连接到数据网络的网守进行通信的应用计算机传输指示（a）在数据网络的端点进行的电话呼叫的消息，或者（b）这样的端点， 并且从关守向应用计算机发送指示电话呼叫中包含的各种信息的消息，以便处理用于各种应用的这种信息。 本发明提供了用于对传入消息进行分类并将这些消息优先化以用于呈现给系统用户并由系统用户使用的协议。

公开(公告)号：US20020101830A1

公开(公告)日：2002-08-01

申请号：US10077133

申请日：2002-02-15

Inventor： Wilfrid LeBlanc

IPC: H04B003/20

CPC classification number: H04B3/23 ,  H04B3/234 ,  H04B3/235 ,  H04J3/0632 ,  H04J3/1688 ,  H04L5/1438 ,  H04L7/0278 ,  H04L12/2801 ,  H04L12/66 ,  H04L25/03044 ,  H04L29/06 ,  H04L29/06027 ,  H04L47/10 ,  H04L47/11 ,  H04L47/263 ,  H04L47/28 ,  H04L65/1026 ,  H04L65/1036 ,  H04L65/1069 ,  H04L65/607 ,  H04L65/80 ,  H04L67/322 ,  H04L69/329 ,  H04L2001/0093 ,  H04L2012/5671 ,  H04L2027/0028 ,  H04L2027/0034 ,  H04L2027/0053 ,  H04M3/002 ,  H04M3/22 ,  H04M3/2209 ,  H04M3/2272 ,  H04M7/006 ,  H04M7/0069 ,  H04M7/0072 ,  H04M7/125 ,  H04M11/062 ,  H04M2201/40 ,  H04M2203/2027 ,  H04M2203/2066 ,  H04Q1/45

Abstract: A system and method for provide a stable gain from an adaptive gain control device in a signal path. An echo canceller is also located in the signal path, and is used to provide performance information regarding losses in the signal. This performance information is fed to the automatic gain control device via a connection. The automatic gain control device thereafter uses the performance information to determine a maximum gain that might be provided based upon losses cause by echo conditions. The gain however is limited in order to provide for a stable system. The performance information includes a loss rate that includes a combination of the echo return loss and the echo return loss enhancement.

Abstract translation: 一种用于从信号路径中的自适应增益控制装置提供稳定增益的系统和方法。 回波消除器也位于信号路径中，并用于提供有关信号损耗的性能信息。 该性能信息通过连接被馈送到自动增益控制装置。 此后，自动增益控制装置使用性能信息来确定基于由回波条件造成的损失可能提供的最大增益。 然而，增益是有限的，以便提供稳定的系统。 性能信息包括损失率，其包括回波回波损耗和回波回波损耗增强的组合。

公开(公告)号：US20020095516A1

公开(公告)日：2002-07-18

申请号：US09963311

申请日：2001-09-26

Inventor： Noriaki Nada

IPC: H04L012/66 ,  G06F015/16

CPC classification number: H04L29/1216 ,  H04L29/06027 ,  H04L29/12018 ,  H04L61/10 ,  H04L61/157 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1069 ,  H04L67/14 ,  H04M1/2535 ,  H04M3/4931 ,  H04M7/0069 ,  H04M7/0075

Abstract: An Internet telephone system and telephone apparatus for making an Internet telephone call by entering a telephone number. The system includes a telephone set, a modem, a partner side telephone set, its modem, and a server connected to the Internet for registering a telephone number and an IP address corresponding to the telephone number by relating to each other. The modem, when assigned with an IP address from an Internet service provider, transmits this IP address and the telephone number of the telephone set connected to itself to the server, and registers them. The telephone set and the modem, receiving the telephone number of the partner side telephone set, make a connection operation by acquiring the IP address corresponding to the partner telephone number from the server.

Abstract translation: 一种用于通过输入电话号码进行因特网电话呼叫的因特网电话系统和电话设备。 该系统包括电话机，调制解调器，对方电话机，其调制解调器和连接到因特网的服务器，用于通过相互关联来登记电话号码和对应于电话号码的IP地址。 当从互联网服务提供商分配IP地址时，调制解调器将该IP地址和与本身连接的电话机的电话号码发送到服务器，并将其注册。 接收对方侧电话机的电话号码的电话机和调制解调器通过从服务器获取与对方电话号码对应的IP地址进行连接操作。

公开(公告)号：US20020093941A1

公开(公告)日：2002-07-18

申请号：US10072465

申请日：2002-02-06

Inventor： Carl R. Strathmeyer ,  Donald Finnie

IPC: H04L012/66 ,  H04M007/00

CPC classification number: H04L45/00 ,  H04L29/06027 ,  H04L45/24 ,  H04L63/0281 ,  H04L63/029 ,  H04L65/1006 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L65/4007 ,  H04L67/14 ,  H04L67/2842 ,  H04L67/327 ,  H04L69/329 ,  H04M1/2535 ,  H04M3/42323 ,  H04M3/436 ,  H04M3/56 ,  H04M7/0012 ,  H04M7/006 ,  H04M15/00 ,  H04M2203/2038 ,  H04M2203/651

Abstract: A method and apparatus are presented for transmitting, from an application computer in communication with a gatekeeper which is connected to a data network, messages indicative of telephone calls in progress at an endpoint of the data network, or indicative of such endpoint, and transmitting, from the gatekeeper to the application computer, messages indicative of a variety of information contained in the telephone calls so as to process such information for a variety of applications. The invention contains a method for providing to a user of the system information relative to the incoming caller and to the subject of the call.

Abstract translation: 提供了一种方法和装置，用于从与数据网络连接的网守通信的应用计算机发送指示在数据网络的端点处进行的电话呼叫或指示该端点的消息， 从守门员到应用计算机，指示电话呼叫中包含的各种信息的消息，以便处理用于各种应用的这种信息。 本发明包括一种用于向用户提供相对于来话呼叫者和呼叫对象的系统信息的方法。

公开(公告)号：US20020080773A1

公开(公告)日：2002-06-27

申请号：US09898293

申请日：2001-07-02

Applicant: LG Electronics Inc.

Inventor： Min Young Eom

IPC: H04L012/66 ,  H04L012/56

CPC classification number: H04L65/1026 ,  H04L12/66 ,  H04L29/06 ,  H04L29/06027 ,  H04L29/12009 ,  H04L29/12367 ,  H04L29/125 ,  H04L61/2514 ,  H04L61/2564 ,  H04L65/1036 ,  H04L69/08

Abstract: A VoIP gateway system for use in the IP network comprises a plurality of voice processing units, each having a unique IP address and a main processing unit connected via a HUB. The voice processing units and the main processing unit share the local LAN for sending and receiving a voice data packet by connecting the PSTN and the IP network. The load concentration on the system bus is reduced, thus effectively increasing the number of lines which can be handled for one voice processing unit. When transferring a packet to the IP network, only the IP address of the main processing unit is managed by the gatekeeper, thus effectively performing the IP address management at the gatekeeper.

Abstract translation: 用于IP网络的VoIP网关系统包括多个语音处理单元，每个语音处理单元具有唯一的IP地址和通过HUB连接的主处理单元。 语音处理单元和主处理单元通过连接PSTN和IP网络共享本地LAN以发送和接收语音数据分组。 减少了系统总线上的负载集中，从而有效地增加了一个语音处理单元可以处理的行数。 当将数据包传送到IP网络时，只有主处理单元的IP地址由网守管理，从而有效地执行了网守的IP地址管理。

公开(公告)号：US20020080730A1

公开(公告)日：2002-06-27

申请号：US10081678

申请日：2002-02-22

Inventor： Wilfrid LeBlanc

IPC: H04B003/20

CPC classification number: H04M3/002 ,  H04B3/23 ,  H04J3/0632 ,  H04J3/1688 ,  H04J3/22 ,  H04L12/2801 ,  H04L12/66 ,  H04L29/06 ,  H04L29/06027 ,  H04L47/10 ,  H04L47/11 ,  H04L47/263 ,  H04L47/28 ,  H04L65/1026 ,  H04L65/1036 ,  H04L65/607 ,  H04L65/80 ,  H04L67/322 ,  H04L69/329 ,  H04L2001/0093 ,  H04L2012/5671 ,  H04M3/22 ,  H04M3/2209 ,  H04M3/2272 ,  H04M7/006 ,  H04M7/0069 ,  H04M7/0072 ,  H04M2201/40 ,  H04M2203/2027 ,  H04M2203/2066 ,  H04Q1/45

Abstract: System and method for processing communication signals in a communication system having a detector for detecting a parameter of a communication signal. A communication signal is provided to a non-linear processor (NLP) adapted to examine the signal and to decide whether or not to enter an active state based upon a parameter of the signal. If the NLP enters an active state, the NLP performs non-linear processing on the signal. The NLP communicates to the detector whether the NLP is active or inactive. If the NLP is active, a processing step of the detector is disabled.

Abstract translation: 在具有用于检测通信信号的参数的检测器的通信系统中处理通信信号的系统和方法。 通信信号被提供给非线性处理器（NLP），该非线性处理器适于检查该信号并根据该信号的参数决定是否进入活动状态。 如果NLP进入活动状态，则NLP对该信号执行非线性处理。 NLP是否激活或不活动，NLP与检测器通信。 如果NLP有效，则检测器的处理步骤被禁用。

公开(公告)号：US20020056000A1

公开(公告)日：2002-05-09

申请号：US09766271

申请日：2001-01-18

Inventor： Stefaan Valere Albert Coussement

IPC: G06F015/173

CPC classification number: H04L65/4007 ,  H04L29/06027 ,  H04L41/0253 ,  H04L41/028 ,  H04L41/18 ,  H04L51/00 ,  H04L51/04 ,  H04L65/1006 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L67/02 ,  H04L67/04 ,  H04L67/142 ,  H04L67/24 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5231 ,  H04M3/5238 ,  H04M7/003 ,  H04M7/12 ,  H04M2203/2011

Abstract: An application for enabling a client to interact with communication-center resources has an interactive client interface component operable by the client for posting client data and for receiving and displaying agent and interaction data from the communication center, a brokering component for managing client and communication center data and communication, and a status monitoring and reporting component for monitoring and reporting communication center and client status. The application is characterized in that a client using the user interface is enabled to access and alter communication center data, and also to initiate live interaction with the communication center. The application is described in relation to Internet uses and system architecture as well.

Abstract translation: 用于使客户端能够与通信中心资源交互的应用具有可由客户端操作的交互式客户端接口组件，用于发布客户端数据，以及用于从通信中心接收和显示代理和交互数据，用于管理客户端和通信中心的代理组件 数据和通信，以及用于监控和报告通信中心和客户端状态的状态监视和报告组件。 该应用的特征在于，使用用户界面的客户端能够访问和改变通信中心数据，并且还启动与通信中心的实时交互。 该应用程序也涉及互联网使用和系统架构。

公开(公告)号：US20020055967A1

公开(公告)日：2002-05-09

申请号：US09757728

申请日：2001-01-09

Inventor： Stefaan Valere Albert Coussement

IPC: G06F015/16

CPC classification number: H04M3/523 ,  H04L29/06027 ,  H04L41/0253 ,  H04L41/028 ,  H04L41/18 ,  H04L51/04 ,  H04L65/1006 ,  H04L65/1026 ,  H04L65/103 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L65/4007 ,  H04L67/02 ,  H04L67/04 ,  H04L67/142 ,  H04L67/24 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/42042 ,  H04M3/42068 ,  H04M3/42093 ,  H04M3/42195 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/5231 ,  H04M3/5238 ,  H04M7/003 ,  H04M7/12 ,  H04M2203/2011

Abstract: A network-based system is provided for enabling agent-users of the system to obtain current client-status information related to clients of an information-source facility connected to the network in order to optimize callback-connection success from the agent-users to the monitored clients. The system comprises, a first server node connected to the information-source facility and to the network, a second server node connected to the first server node and to the network, the second server node accessible to the first server node, a network-capable appliance connected to the network, the second server node accessible to the network-capable appliance, an agent workstation connected to the network and to the first server node, the first server node accessible to the agent workstation and a software application distributed on at least the first and second server nodes, the software application enabling distribution of the client-status information. The agent-user operating the agent workstation accesses the first server node and subscribes to the client-status information, the client-status information is accessed from the second server node by the first server node and delivered to the requesting agent-user.

Abstract translation: 提供了一种基于网络的系统，用于使系统的代理用户获得与连接到网络的信息源设备的客户端相关的当前客户端状态信息，以便优化从代理用户到 监控客户端。 该系统包括连接到信息源设施和网络的第一服务器节点，连接到第一服务器节点和网络的第二服务器节点，第一服务器节点可访问的第二服务器节点，具有网络能力 连接到网络的设备，能够访问网络的设备的第二服务器节点，连接到网络和第一服务器节点的代理工作站，代理工作站可访问的第一服务器节点和至少分发在 第一和第二服务器节点，软件应用程序启用客户端状态信息的分发。 操作代理工作站的代理用户访问第一服务器节点并订阅客户端状态信息，由第一服务器节点从第二服务器节点访问客户端状态信息，并将其传递给请求代理用户。

公开(公告)号：US06385194B2

公开(公告)日：2002-05-07

申请号：US09419385

申请日：1999-10-15

Applicant: Richard Surprenant ,  Scott K. Pickett

Inventor： Richard Surprenant ,  Scott K. Pickett

IPC: H04L1266

CPC classification number: H04L65/103 ,  H04L12/2856 ,  H04L12/2859 ,  H04L12/2874 ,  H04L12/2881 ,  H04L12/43 ,  H04L12/6418 ,  H04L29/06 ,  H04L29/06027 ,  H04L29/12009 ,  H04L61/00 ,  H04L65/1026 ,  H04L65/1036 ,  H04L65/104 ,  H04L65/1043 ,  H04L65/1069 ,  H04L67/00 ,  H04L69/329 ,  H04L2012/6459 ,  H04L2012/6472 ,  H04L2012/6481 ,  H04M3/2254 ,  H04M3/42314 ,  H04M3/42323 ,  H04M3/4936 ,  H04M3/51 ,  H04M3/533 ,  H04M3/54 ,  H04M3/56 ,  H04M7/006 ,  H04M7/1295 ,  H04M2203/2061 ,  H04Q3/0045 ,  H04Q3/72 ,  H04Q11/04 ,  H04Q2213/13034 ,  H04Q2213/1322 ,  H04Q2213/13377 ,  H04Q2213/13389

Abstract: Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice and data transmissions and receptions with a computing system having a multi-bus structure, including, for example, a TDM bus and a packet bus, and multi-protocol framing engines. Such systems preferably include subsystem functions such as PBX, voice mail and other telephony functions, LAN hub and data router. In preferred embodiments, a TDM bus and a packet bus are intelligently bridged and managed, thereby enabling such multiple mode/protocol voice and data transmissions to be intelligently managed and controlled with a single, integrated system. A computer or other processor includes a local area network controller, which provides routing and hub(s) for one or more packet networks. The computer also is coupled to a buffer/framer, which serves to frame/deframe data to/from the computer from TDM bus. The buffer/framer includes a plurality of framer/deframer engines, supporting, for example, ATM and HDLC framing/deframing. The buffer/framer is coupled to the TDM bus by way of a switch/multiplexer, which includes the capability to intelligently map data traffic between the buffer/framer and the TDM bus to various slots of the TDM frames. Preferably, a DSP pool is coupled to buffer/framer in a manner to provide various signal processing and telecommunications support, such as dial tone generation, DTMF detection and the like. The TDM bus is coupled to a various line/station cards, serving to interface the TDM bus with telephone, facsimiles and other telecommunication devices, and also with a various digital and/or analog WAN network services.

Abstract translation: 公开了可以在多种模式/协议中发生语音/数据通信的系统和方法。 特别地，提供了用于具有多总线结构的计算系统的多个本机模式/协议语音和数据传输和接收的系统和方法，包括例如TDM总线和分组总线，以及多协议成帧引擎 。 这样的系统优选地包括诸如PBX，语音邮件和其他电话功能的子系统功能，LAN集线器和数据路由器。 在优选实施例中，TDM总线和分组总线被智能地桥接和管理，从而使得能够利用单个集成系统智能地管理和控制这种多模式/协议语音和数据传输。 计算机或其他处理器包括局域网控制器，其为一个或多个分组网络提供路由和集线器。 计算机还耦合到缓冲器/成帧器，其用于从TDM总线对/从计算机的数据进行帧/分帧。 缓冲器/成帧器包括多个成帧器/去帧引擎，支持例如ATM和HDLC成帧/去帧。 缓冲器/成帧器通过开关/多路复用器耦合到TDM总线，其包括将缓冲器/成帧器和TDM总线之间的数据业务智能地映射到TDM帧的各个时隙的能力。 优选地，DSP池以提供各种信号处理和电信支持的方式耦合到缓冲器/成帧器，例如拨号音生成，DTMF检测等。 TDM总线耦合到各种线/站卡，用于将TDM总线与电话，传真机和其他电信设备以及各种数字和/或模拟WAN网络服务进行接口。