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公开(公告)号:US09209929B2
公开(公告)日:2015-12-08
申请号:US14031615
申请日:2013-09-19
Inventor: Jonathan Dunne , James P. Galvin, Jr. , Daniel B. Kehn , Patrick J. O'Sullivan , Hitham Ahmed Assem Aly Salama
CPC classification number: H04L1/0009 , H03M13/05 , H03M13/353 , H04L1/0017 , H04L2001/0098
Abstract: A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include determining network condition associated with a communication session. The method may also include calculating one or more anticipated performance attributes for each of a plurality of error correction codes based on the network condition. The method may also include determining a quality of experience metric for each of the plurality of error correction codes based on the calculated one or more anticipate performance attributes for each of the plurality of error correction codes. The method may further include establishing one of the plurality of error correction codes for the communication session based on the quality of experience metric for each of the plurality of error correction codes.
Abstract translation: 提供计算机实现的方法,计算机程序产品和计算系统,用于管理通信会话的服务质量。 在实现中,方法可以包括确定与通信会话相关联的网络条件。 该方法还可以包括基于网络条件来计算多个纠错码中的每一个的一个或多个预期性能属性。 该方法还可以包括基于针对多个纠错码中的每一个的所计算的一个或多个预期性能属性来确定多个纠错码中的每一个的体验质量度量。 该方法还可以包括基于多个纠错码中的每个纠错码的体验质量度量建立通信会话的多个纠错码之一。
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公开(公告)号:US11023664B2
公开(公告)日:2021-06-01
申请号:US15596164
申请日:2017-05-16
Applicant: International Business Machines Corporation
Inventor: Jonathan Dunne , James P. Galvin, Jr. , Liam Harpur , Amy D. Travis
IPC: G06F17/00 , G06F40/169 , H04L29/06 , H04L29/08 , G06F40/42 , G06F3/0481
Abstract: A plurality of annotations can be received for a presentation presented in a web conference. A respective relevance parameter can be assigned to each of the annotations. Each relevance parameter can indicate a relevance of a respective annotation to a portion of the presentation to which the annotation pertains. For each of the annotations, a decay model based on the respective relevance parameter can be generated. The decay model can indicate different durations of time the annotation is to be visible to different participants participating in the web conference based on respective expertise levels of the participants. Each respective annotation can be presented with the presentation in accordance with the decay model generated for the respective annotation.
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公开(公告)号:US10893150B2
公开(公告)日:2021-01-12
申请号:US16055153
申请日:2018-08-06
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , Mohamed Adel Mahmoud , Patrick J. O'Sullivan
Abstract: A method of implementing calls includes identifying a call scheduled for a time in the future from an electronic calendar associated with a user and prior to the call, ordering a plurality of codecs used by an Internet Protocol (IP) phone of the user for the scheduled call. The method further includes, during the call and using a processor, calculating a mean opinion score for the call and storing the mean opinion score as part of call data for the call within a data storage device comprising historical call data.
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公开(公告)号:US20190230045A1
公开(公告)日:2019-07-25
申请号:US16374076
申请日:2019-04-03
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , David W. Malone , Patrick J. O'Sullivan
CPC classification number: H04L47/783 , G06F9/00 , G06F9/46 , G06F11/3024 , G06F11/3037 , H04L12/1435 , H04L41/0893 , H04L41/5019 , H04L41/5029 , H04L43/0817 , H04L43/0888 , H04L67/1095 , H04L67/42 , H04M15/765 , H04M15/7652 , H04M15/78 , H04M15/781 , H04M15/8083 , H04M15/8214
Abstract: An indicator can be received from a client device. The indicator can indicate an agreement by a user of the client device to share device resources of the client device with an entity distinct from the client device and distinct from the user of the client device. Responsive to receiving from the mobile device the indicator, and responsive to receiving a message from a sharing agent of the mobile device indicating that that no user inputs are received by the mobile device over a particular duration of time and that video content is not being streamed to the mobile device, a client access agent can access the shared resources, data to be processed by the shared device resources can be communicated to the mobile device, and a level of a quality of service provided by a communication network to the mobile device can be increased.
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公开(公告)号:US10324593B2
公开(公告)日:2019-06-18
申请号:US14165867
申请日:2014-01-28
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , Patrick J. O'Sullivan
IPC: G06F3/0481 , G06F3/01 , G06F3/0484 , G06F3/048 , G09B21/00 , G06F9/451 , H04N1/00 , G06F3/00
Abstract: A system for dynamically adjusting content for an interaction impairment can include a data provider, an end-user electronic device, a user identification module, and a data adjustment module. The data provider can be capable of providing access to electronic data. One or more characteristics of the electronic data can be incompatible with an impairment of an impaired user. The end-user electronic device can be configured to allow the impaired user to interact with electronic data. The user identification module can be configured to identify an identity of the impaired user and/or the impairment of the impaired user. The data adjustment module can be configured to automatically adjust incompatible characteristics of the electronic data prior to presentation by the end-user electronic device. This adjustment can increase the ability of the impaired user to utilize the electronic data with the end-user electronic device.
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公开(公告)号:US10158537B2
公开(公告)日:2018-12-18
申请号:US14198666
申请日:2014-03-06
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , Patrick J. O'Sullivan , Hitham Ahmed Assem Aly Salama
Abstract: A computer-implemented method, computer program product, and computing system is provided for determining quality of experience for communication sessions. In an implementation, a method may include determining a plurality of intrusive quality of experience scores associated with a plurality of intrusive audio transmission samples. The method may also include determining a plurality of non-intrusive quality of experience scores associated with a plurality of non-intrusive audio transmission samples. The method may further include deriving a quality of experience coefficient based upon a relationship between the plurality of intrusive quality of experience scores and the plurality of non-intrusive quality of experience scores.
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公开(公告)号:US09961165B2
公开(公告)日:2018-05-01
申请号:US14965950
申请日:2015-12-11
Applicant: International Business Machines Corporation
Inventor: Hitham Ahmed Assem Aly Salama , Jonathan Dunne , James P. Galvin, Jr. , Patrick J. O'Sullivan
IPC: H04L29/08 , H04L29/06 , H04L12/851 , H04L12/24
CPC classification number: H04L67/322 , H04L41/5067 , H04L47/24 , H04L65/403 , H04L65/80 , H04L67/142
Abstract: A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a participant focus metric for each of a plurality of participants of a communication session. The method may also include identifying one of the plurality of participants of the communication session as having sufficient capacity to support the communication session based upon, at least in part, the participant focus metric for each of the plurality of participants of the communication session. The method may also include selecting the one of the plurality of participants having a sufficient capacity to support the communication session as a selected focus for the communication session. The method may further include adaptively implementing a centralized communication session architecture utilizing the selected focus.
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公开(公告)号:US09641904B2
公开(公告)日:2017-05-02
申请号:US15080894
申请日:2016-03-25
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , Patrick McDonagh , Patrick J. O'Sullivan
IPC: H04H20/14 , H04H60/29 , H04N21/61 , H04N21/24 , H04N21/434 , H04N21/2662 , H04N21/643 , H04N21/647 , H04L29/06 , H04N17/02 , H04N21/426 , H04N17/00 , H04N19/895 , H04N21/234
CPC classification number: H04N21/23418 , H04L29/06523 , H04L65/80 , H04N17/004 , H04N17/02 , H04N19/895 , H04N21/2402 , H04N21/2404 , H04N21/2662 , H04N21/42615 , H04N21/4347 , H04N21/4348 , H04N21/44008 , H04N21/6125 , H04N21/6175 , H04N21/64322 , H04N21/647 , H04N21/64738
Abstract: A first instance of a reference video is stored. A primary video and a second instance of the reference video are simultaneously received. At least one quality of experience value that infers a perceptual quality of the primary video as received by a system is generated by comparing the first instance of the reference video to the second instance of the reference video on a pixel-by-pixel, frame-by-frame, basis and determining whether each pixel and each frame contained in the first instance of the reference video are contained in the second instance of the reference video.
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公开(公告)号:US09635087B2
公开(公告)日:2017-04-25
申请号:US14694138
申请日:2015-04-23
Applicant: International Business Machines Corporation
CPC classification number: H04L65/80 , H04L41/147 , H04L41/5067 , H04L41/5087 , H04L43/0888 , H04L43/0894
Abstract: A method, a computer program product, and a computer system for monitoring conversational audio quality of Voice over Internet Protocol (VoIP) are provided. A monitoring system determines a size of an audio file and an available bandwidth. The monitoring system predicts time of receiving the audio file, based on the size and the bandwidth. The monitoring system determines whether the time of receiving the audio file exceeds a monitoring timer interval by a certain threshold. The monitoring system uses an intrusive testing method for monitoring call quality, in response to determining that the time of receiving the audio file exceeds the monitoring timer interval by the certain threshold.
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公开(公告)号:US09602571B2
公开(公告)日:2017-03-21
申请号:US14065707
申请日:2013-10-29
Inventor: Jonathan Dunne , Paul B. French , James P. Galvin, Jr. , Mohamed Adel Mahmoud , Patrick J. O'Sullivan
CPC classification number: H04M7/0072 , H04L41/5067 , H04L65/1083 , H04L65/80 , H04L67/22 , H04L67/325
Abstract: Codec selection and usage for calls includes identifying a call scheduled for a time in the future from an electronic calendar associated with a user and prior to the call, ordering a plurality of codecs used by an Internet Protocol (IP) phone of the user for the scheduled call. During the call and using a processor, a mean opinion score for the call is calculated and stored as part of call data for the call within a data storage device including historical call data.
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