ASSESSING A SERVICE OFFERING IN A NETWORKED COMPUTING ENVIRONMENT
    91.
    发明申请
    ASSESSING A SERVICE OFFERING IN A NETWORKED COMPUTING ENVIRONMENT 有权
    评估在网络计算环境中提供的服务

    公开(公告)号:US20150195172A1

    公开(公告)日:2015-07-09

    申请号:US14149068

    申请日:2014-01-07

    Abstract: An approach for assessing a service offering selected by a user in a networked computing environment (e.g., a cloud computing environment) is provided. In one aspect, a network environment containing the service offering is monitored for a software configuration activity performed by the user. This software configuration activity is analyzed to identify the software application that is being configured. A set of provider-managed service offerings can be searched for any provider-managed service offering that contains an offered application corresponding to that of the software application. This managed service offering can be included in an alternative suggestion for the service offering.

    Abstract translation: 提供了一种用于评估由网络计算环境(例如,云计算环境)中的用户选择的服务提供的方法。 在一个方面,监视包含该服务产品的网络环境以进行由用户执行的软件配置活动。 分析此软件配置活动以识别正在配置的软件应用程序。 可以搜索一组供应商管理的服务产品,以提供包含与软件应用程序相对应的提供的应用程序的任何提供商管理的服务。 这项托管服务可以包含在服务提供的其他建议中。

    Predicting symptoms of run-time problems in view of analysis of expert decision making
    92.
    发明授权
    Predicting symptoms of run-time problems in view of analysis of expert decision making 有权
    鉴于专家决策分析,预测运行时问题的症状

    公开(公告)号:US09026856B2

    公开(公告)日:2015-05-05

    申请号:US13605018

    申请日:2012-09-06

    CPC classification number: G06F11/0793 G06F11/0706 G06F11/079 H04L41/5061

    Abstract: Systems, methods, and non-transitory computer-readable storage media for receiving historical data describing behavior of human subject-matter experts, wherein the historical data links customer problems with solutions, receiving a plurality of human-generated algorithms describing patterns for linking customer problems with solutions based on problem-specific diagnostic data, comparing each algorithm of the plurality of algorithms with the historical data to determine respective predictive scores for linking a customer problem type with a particular solution, and ranking at least part of the plurality of algorithms based on the respective similarity scores.

    Abstract translation: 用于接收描述人类主题专家的行为的历史数据的系统,方法和非暂时计算机可读存储介质,其中所述历史数据将解决方案与客户问题联系起来,接收描述用于链接客户问题的模式的多个人生生成的算法 基于特定于问题的诊断数据的解决方案,将多个算法中的每个算法与历史数据进行比较,以确定用于将客户问题类型与特定解决方案链接的相应预测分数,以及基于多个算法的至少一部分 各自的相似度得分。

    Service management system and method of executing a policy
    95.
    发明授权
    Service management system and method of executing a policy 有权
    服务管理系统和执行策略的方法

    公开(公告)号:US08850598B2

    公开(公告)日:2014-09-30

    申请号:US12276262

    申请日:2008-11-21

    Abstract: A service management system and a method of executing a policy. In one embodiment, the service management system includes: (1) a repository configured to contain device, system, subscriber and service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof and (2) a policy engine coupled to the repository and configured to employ the repository to identify end points relevant to a policy, identify services in which any of the end points play a role, identify subscribers having an identified device of the end points and a subscription to an identified service and cause the policy to be executed with respect to identified devices of identified subscribers and identified systems.

    Abstract translation: 服务管理系统和执行策略的方法。 在一个实施例中,服务管理系统包括:(1)存储库,其被配置为包含根据基于能力和属性中的至少一个来承担角色的一组系统和设备来定义服务的设备,系统,订户和服务描述 并且(2)策略引擎,其耦合到所述存储库并且被配置为使用所述存储库来识别与策略相关的端点,识别任何终端发挥作用的服务,识别具有所述终端的所识别设备的用户 以及对所识别的服务的订阅,并且使得针对所识别的用户和所识别的系统的所识别的设备执行策略。

    Service cloud console
    96.
    发明授权
    Service cloud console 有权
    服务云控制台

    公开(公告)号:US08745272B2

    公开(公告)日:2014-06-03

    申请号:US12878894

    申请日:2010-09-09

    Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for providing contextual information via a user interface provided in a web browser. The user interface may display a plurality of components including a first component displaying object record information associated with an object record stored in a database and a second component displaying contextual information related to the stored object record information. Edited object record information may be received at the client machine. An indication of the edited object record information may be provided to the second user interface component of the user interface in the web browser. A request for updated contextual information related to the edited object record information may be transmitted from the client machine to the server. The updated contextual information may be displayed in the second user interface component of the user interface.

    Abstract translation: 本文描述或引用的各种实施例涉及用于经由网络浏览器中提供的用户界面提供上下文信息的不同设备,方法,系统和计算机程序产品。 用户界面可以显示多个组件,包括显示与存储在数据库中的对象记录相关联的对象记录信息的第一组件,以及显示与所存储的对象记录信息相关的上下文信息的第二组件。 编辑的对象记录信息可以在客户机处接收。 编辑的对象记录信息的指示可以被提供给web浏览器中的用户界面的第二用户界面组件。 可以从客户机向服务器发送与编辑对象记录信息相关的更新的上下文信息的请求。 更新的上下文信息可以显示在用户界面的第二用户界面组件中。

    Insider threat detection
    99.
    发明授权
    Insider threat detection 有权
    内部威胁检测

    公开(公告)号:US08707431B2

    公开(公告)日:2014-04-22

    申请号:US11790225

    申请日:2007-04-24

    CPC classification number: H04L63/1425 H04L41/5061 H04L63/1408 H04L63/1416

    Abstract: Methods, systems, and computer program products for insider threat detection are provided. Embodiments detect insiders who act on documents and/or files to which they have access but whose activity is inappropriate or uncharacteristic of them based on their identity, past activity, and/or organizational context. Embodiments work by monitoring the network to detect network activity associated with a set of network protocols; processing the detected activity to generate information-use events; generating contextual information associated with users of the network; and processing the information-use events based on the generated contextual information to generate alerts and threat scores for users of the network. Embodiments provide several information-misuse detectors that are used to examine generated information-use events in view of collected contextual information to detect volumetric anomalies, suspicious and/or evasive behavior. Embodiments provide a user threat ranking system and a user interface to examine user threat scores and analyze user activity.

    Abstract translation: 提供了内部威胁检测的方法,系统和计算机程序产品。 根据身份,过去活动和/或组织环境,实施者会检测对他们有权访问的文档和/或文件采取行动的内部人员,但他们的行为是不适当的或不具体的。 实施例通过监视网络来检测与一组网络协议相关联的网络活动; 处理检测到的活动以产生信息使用事件; 生成与网络的用户相关联的上下文信息; 以及基于所生成的上下文信息来处理所述信息使用事件以生成所述网络用户的警报和威胁分数。 实施例提供了几种信息滥用检测器,用于根据收集的上下文信息来检查产生的信息使用事件以检测体积异常,可疑和/或回避行为。 实施例提供用户威胁评估系统和用户界面来检查用户威胁分数并分析用户活动。

    INFORMATION PROCESSING APPARATUS, SYSTEM, AND METHOD
    100.
    发明申请
    INFORMATION PROCESSING APPARATUS, SYSTEM, AND METHOD 审中-公开
    信息处理装置,系统和方法

    公开(公告)号:US20140074906A1

    公开(公告)日:2014-03-13

    申请号:US14016322

    申请日:2013-09-03

    Abstract: An information processing apparatus includes a receiving part that receives, via a network, a processing request for a process to be performed on management information, an execution time estimating part that estimates an execution time of the process to be performed on the management information, and a selection part that selects a notification method for notifying an execution result of the process to be performed on the management information based on a comparison result of comparing the estimated execution time with a predetermined threshold value.

    Abstract translation: 一种信息处理装置,包括经由网络接收对管理信息执行的处理的处理请求的接收部,对管理信息进行的处理的执行时间的推定的执行时间估计部,以及 选择部,其基于将所述推定执行时间与预定阈值进行比较的比较结果,选择通知所述管理信息的处理执行结果的通知方法。

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