ANALYSIS OF CUSTOMER DRIVER DATA
    1.
    发明公开

    公开(公告)号:US20240362686A1

    公开(公告)日:2024-10-31

    申请号:US18238779

    申请日:2023-08-28

    IPC分类号: G06Q30/0282 G06Q30/0217

    CPC分类号: G06Q30/0282 G06Q30/0217

    摘要: A computer-implemented method for providing feedback on driving behavior of a driver based upon driving behavior data associated with the driver may include, by one or more processors, (i) receiving driving behavior data associated with the driver; (ii) inputting the driving behavior data associated with the driver into a generative AI model to generate feedback about the driving behavior of a driver, wherein the generative AI model is trained using historical driving behavior to identify behavioral patterns in driving and configured to (a) correlate driving behavioral patterns with suggestions to improve driving, (b) analyze input driving behavior data associated with the driver to determine suggestions to improve the driving behavior of the driver, and (c) generate feedback regarding the driving behavior associated with the driver; and (iii) presenting, by the one or more processors, the feedback to the driver.

    SYSTEM AND METHOD FOR COLLECTING CUSTOMER RESPONSES

    公开(公告)号:US20240346534A1

    公开(公告)日:2024-10-17

    申请号:US18682726

    申请日:2022-02-15

    申请人: TRURATING LIMITED

    摘要: There is provided a system operable to collect, from a customer, a response to a question relating to a transaction, the system comprising: a requesting device configured to send, to a questions server, data relating to the transaction and a request for a question; the questions server, comprising: a processor; one or more databases storing questions; and a rules engine, the questions server configured to: receive the data relating to the transaction and the request for a question from the requesting device; select a question from the stored questions based on the transaction data; and send the selected question to the requesting device; wherein the requesting device is further configured to: present the question to the customer or instruct a display device to present the question to a customer; wherein the system is further configured to: receive a response to the question; and send data related to the response to the questions server or a response database. Corresponding methods, questions server and requesting device are also provided.

    Review response generation and review sentiment analysis

    公开(公告)号:US12112358B2

    公开(公告)日:2024-10-08

    申请号:US18129253

    申请日:2023-03-31

    申请人: Yext, Inc.

    IPC分类号: G06Q30/0282 G06F40/30

    CPC分类号: G06Q30/0282 G06F40/30

    摘要: A system and method to determine a sentiment score associated with a review element extracted from a first review posted by an end-user system to a first review platform of the plurality of review platforms, where the first review is associated with a merchant system. In view of a review response template associated with the merchant system, a first review response is generated, the first review response including a set of values corresponding to a set of response components, where a value of the set of values includes the review element. The first review response to the first review platform is distributed via a first application program interface associated with the first review platform. Feedback relating to the first review response is received. One or more terms of the review response template are adjusted in view of the feedback to generate an updated review response template. In view of the updated review response template, a second review response is generated, where the second review response includes an updated set of values corresponding to the set of response components. The second review response is distributed to a second review platform via a second application program interface.

    SYSTEMS AND METHODS FOR ELECTRONIC DATA SECURITY CREATION, REVIEW, AND ACCESS APPROVAL

    公开(公告)号:US20240330992A1

    公开(公告)日:2024-10-03

    申请号:US18193264

    申请日:2023-03-30

    发明人: Ankit SINGH

    IPC分类号: G06Q30/0282 G06F21/31

    CPC分类号: G06Q30/0282 G06F21/316

    摘要: A method of electronic document access approval including receiving an access request from a user to electronically access data; receiving a request from the user to indicate the data within the electronic file has been reviewed; determining whether the electronic file is configured to indicate having been reviewed by the user based on a generic certificate; determining a file review threshold security score, wherein the file review threshold security score is a minimum security score to permit the use of a generic certificate by any particular user to indicate review of the data; and determining whether the user can indicate review of the data using the generic certificate based on whether the electronic file is configured to indicate having been reviewed by the user based on the generic certificate and whether the user has a user security score that is greater than the file review threshold security score.

    DYNAMIC SEARCH QUERYING
    9.
    发明公开

    公开(公告)号:US20240311879A1

    公开(公告)日:2024-09-19

    申请号:US18228582

    申请日:2023-07-31

    发明人: Rawdon W. Kellogg

    摘要: A method provides a user interface including a search results section and a search adjustment section. The method determines factors, and factor ranges, and environment trigger conditions. The method modifies the factors in response to determining a first environment trigger condition of the environment trigger conditions. The method adjusts factor ranges in response to determining a second environment trigger condition of the environment trigger conditions. The method receives factor weights for the modified plurality of factors, the factor weights being within the adjusted plurality of factor ranges. The method scores search results using the factor weights. The method then ranks the search results in response to scoring the search results.