公开(公告)号：US20240346534A1

公开(公告)日：2024-10-17

申请号：US18682726

申请日：2022-02-15

申请人： TRURATING LIMITED

发明人： Theo Isaac MCCABE ,  Alexander MCKAY ,  David Peter Lloyd ALLEN

IPC分类号： G06Q30/0203 ,  G06Q20/20 ,  G06Q30/0282

CPC分类号： G06Q30/0203 ,  G06Q20/202 ,  G06Q30/0282

摘要： There is provided a system operable to collect, from a customer, a response to a question relating to a transaction, the system comprising: a requesting device configured to send, to a questions server, data relating to the transaction and a request for a question; the questions server, comprising: a processor; one or more databases storing questions; and a rules engine, the questions server configured to: receive the data relating to the transaction and the request for a question from the requesting device; select a question from the stored questions based on the transaction data; and send the selected question to the requesting device; wherein the requesting device is further configured to: present the question to the customer or instruct a display device to present the question to a customer; wherein the system is further configured to: receive a response to the question; and send data related to the response to the questions server or a response database. Corresponding methods, questions server and requesting device are also provided.