公开(公告)号：US20190385200A1

公开(公告)日：2019-12-19

申请号：US16515855

申请日：2019-07-18

申请人： Yext, Inc.

发明人： Benjamin Berry ,  Marc Ferrentino

IPC分类号： G06Q30/02 ,  G06F16/955

摘要： A system and method to optimize dynamic review generation. A client device of a user is selected to provide a review of a merchant. A weighted event factor associated with multiple websites is identified. The system and method identify an input parameter provided by the merchant to be used with the weighted event factor to determine a first website of the multiple websites to receive the review of the merchant. A communication object is transmitted to the client device to redirect the client device to the first website to submit the review.

公开(公告)号：US12112358B2

公开(公告)日：2024-10-08

申请号：US18129253

申请日：2023-03-31

申请人： Yext, Inc.

发明人： Calvin Casalino ,  Victoria Beall ,  Jonathan Kennell ,  Benjamin Berry

IPC分类号： G06Q30/0282 ,  G06F40/30

CPC分类号： G06Q30/0282 ,  G06F40/30

摘要： A system and method to determine a sentiment score associated with a review element extracted from a first review posted by an end-user system to a first review platform of the plurality of review platforms, where the first review is associated with a merchant system. In view of a review response template associated with the merchant system, a first review response is generated, the first review response including a set of values corresponding to a set of response components, where a value of the set of values includes the review element. The first review response to the first review platform is distributed via a first application program interface associated with the first review platform. Feedback relating to the first review response is received. One or more terms of the review response template are adjusted in view of the feedback to generate an updated review response template. In view of the updated review response template, a second review response is generated, where the second review response includes an updated set of values corresponding to the set of response components. The second review response is distributed to a second review platform via a second application program interface.

公开(公告)号：US11645682B2

公开(公告)日：2023-05-09

申请号：US16676020

申请日：2019-11-06

申请人： Yext, Inc.

发明人： Calvin Casalino ,  Victoria Beall ,  Jonathan Kennell ,  Benjamin Berry

IPC分类号： G06Q30/02 ,  G06F40/30 ,  G06Q30/0282

CPC分类号： G06Q30/0282 ,  G06F40/30

摘要： A system and method to generate substantive and quality responses to end user reviews for publication via an online review platform. A review associated with a merchant system is identified, the review including multiple review elements. Extracting a set of key review elements from the multiple review elements. A sentiment score associated with a first key review element of the set of key review elements is determined. A review response is generated to include a set of values corresponding to a set of response components, wherein a first value of the set of values comprises the first key review element. The review response including the sentiment score associated with the first key review element is displayed.

公开(公告)号：US20230289855A1

公开(公告)日：2023-09-14

申请号：US18198010

申请日：2023-05-16

申请人： Yext, Inc.

发明人： Benjamin Berry ,  Calvin Casalino ,  Marc Ferrentino

IPC分类号： G06Q30/02 ,  H04L51/046 ,  G06F16/955

CPC分类号： G06Q30/0282 ,  H04L51/046 ,  G06F16/955 ,  G06Q30/0201

摘要： Systems and methods including receiving, from a merchant system associated with a merchant, a first set of weight values corresponding to websites configured to receive one or more reviews associated with the merchant, determining, based on the first set of weight values, a first set of target distribution values corresponding to the plurality of websites, providing, to a first user system, a first request to provide a first review of the merchant, the first request comprising a first link corresponding to a first website of the plurality of websites, receiving, via an application programming interface associated with the first website, information associated with the first request, providing information associated with the first request, receiving a first updated weight value corresponding to the first web site and a second updated weight value corresponding to a second website of the plurality of websites, identifying, by a container associated with a second request to provide a second review of the merchant, a second website of the plurality of websites based on the second updated weight value, and redirecting, via the container, a web browser of a second user system to the second website for posting the second review of the merchant.

公开(公告)号：US20200151777A1

公开(公告)日：2020-05-14

申请号：US16676020

申请日：2019-11-06

申请人： Yext, Inc.

发明人： Calvin Casalino ,  Victoria Beall ,  Jon Kennell ,  Benjamin Berry

IPC分类号： G06Q30/02 ,  G06F40/30

摘要： A system and method to generate substantive and quality responses to end user reviews for publication via an online review platform. A review associated with a merchant system is identified, the review including multiple review elements. Extracting a set of key review elements from the multiple review elements. A sentiment score associated with a first key review element of the set of key review elements is determined. A review response is generated to include a set of values corresponding to a set of response components, wherein a first value of the set of values comprises the first key review element. The review response including the sentiment score associated with the first key review element is displayed.

公开(公告)号：US20190130468A1

公开(公告)日：2019-05-02

申请号：US16177015

申请日：2018-10-31

申请人： Yext, Inc.

发明人： Howard Lerman ,  Kevin Caffrey ,  Catherine Frailey ,  Benjamin Berry ,  Max Shaw ,  Marc Ferrentino ,  Dan Tran ,  Jonathan Kennell ,  Akul Penugonda

IPC分类号： G06Q30/06 ,  G06F17/30 ,  G06Q30/02

摘要： Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.

公开(公告)号：US12045781B2

公开(公告)日：2024-07-23

申请号：US16943693

申请日：2020-07-30

申请人： Yext, Inc.

发明人： Benjamin Berry

IPC分类号： G06F16/00 ,  G06F16/23 ,  G06F16/958 ,  G06Q10/109 ,  G06Q30/018

CPC分类号： G06Q10/109 ,  G06F16/2365 ,  G06F16/958 ,  G06Q30/018

摘要： A changed version of first data of a listing associated with an entity provided via a webpage generated by a provider system is identified. The provider system is caused to revert to the first data of the listing associated with the entity. A first communication is transmitted to a client device associated with the entity, wherein the communication identifies the changed version of the first data. In response to receiving an indication from the client device of an acceptance of the changed version of the first data, the changed version of the first data is applied to the provider system.

公开(公告)号：US11694238B2

公开(公告)日：2023-07-04

申请号：US17714667

申请日：2022-04-06

申请人： Yext, Inc.

发明人： Benjamin Berry ,  Calvin Casalino ,  Marc Ferrentino

IPC分类号： G06Q30/0282 ,  G06Q30/0201 ,  G06F16/955 ,  H04L51/046

CPC分类号： G06Q30/0282 ,  G06F16/955 ,  G06Q30/0201 ,  H04L51/046

摘要： Implementations of the present disclosure provide techniques to optimize distribution to multiple websites of online reviews associated with a merchant system. The system and method include receiving, from a merchant system associated with a merchant, assignment of a weight value corresponding to each website of a plurality of websites configured to receive a review associated with a merchant. A distribution parameter associated with the plurality of websites is received from the merchant system. A request to provide a review of the merchant is provided to a user system, the request comprising a link. Receiving from the user system, an indication associated with the link. In response to receiving the indication, identifying, by a redirection container, a first website of the plurality of websites based on the weight value corresponding to each website of the plurality of websites and the distribution parameter. The user system is redirected, via the redirection container, to the first website for posting an online review of the merchant.

公开(公告)号：US11521252B2

公开(公告)日：2022-12-06

申请号：US16177015

申请日：2018-10-31

申请人： Yext, Inc.

发明人： Howard Lerman ,  Kevin Caffrey ,  Catherine Frailey ,  Benjamin Berry ,  Maxwell Shaw ,  Marc Ferrentino ,  Dan Tran ,  Jonathan Kennell ,  Akul Penugonda

IPC分类号： G06Q30/00 ,  G06Q30/06 ,  G06Q30/02 ,  G06F16/951 ,  G06F16/9032

摘要： Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.

公开(公告)号：US20220230211A1

公开(公告)日：2022-07-21

申请号：US17714667

申请日：2022-04-06

申请人： Yext, Inc.

发明人： Benjamin Berry ,  Calvin Casalino

IPC分类号： G06Q30/02 ,  G06F16/955

摘要： Implementations of the present disclosure provide techniques to optimize distribution to multiple websites of online reviews associated with a merchant system. The system and method include receiving, from a merchant system associated with a merchant, assignment of a weight value corresponding to each website of a plurality of websites configured to receive a review associated with a merchant. A distribution parameter associated with the plurality of websites is received from the merchant system. A request to provide a review of the merchant is provided to a user system, the request comprising a link. Receiving from the user system, an indication associated with the link. In response to receiving the indication, identifying, by a redirection container, a first website of the plurality of websites based on the weight value corresponding to each website of the plurality of websites and the distribution parameter. The user system is redirected, via the redirection container, to the first website for posting an online review of the merchant.