-
公开(公告)号：US11055354B2
公开(公告)日：2021-07-06
申请号：US15803698
申请日：2017-11-03
Applicant: salesforce.com, inc.
Inventor： Peter Francis White , Michael Micucci , Scott Douglas White , Weiping Peng , Anjan Goswami , Pranav Suresh Shah , Prakash Mallick , Pingping Xiu , Zhenhua Xu
IPC: G06F16/90 , G06F16/9032 , G06F16/332 , G06F16/9038 , G06F16/9535
Abstract: Methods, systems, and devices for processing and answering a natural language query at a database server are described. An end user may submit a question in natural language over a communication platform. An answer engine running on the database server may receive the question, and may process the content of the question using natural language processing (NLP) techniques. The answer engine may construct a search query based on the NLP, and may retrieve a set of documents from a database using the search query. The answer engine may rank the documents, prune the number of documents, modify the documents for the given communication platform, or perform any combination of these functions. In some cases, an intermediate user may review the documents, and may select one or more documents for publication. The answer engine may send the selected documents to the end user as answers in response to the question.
-
公开(公告)号：US20190138660A1
公开(公告)日：2019-05-09
申请号：US15803698
申请日：2017-11-03
Applicant: salesforce.com, inc.
Inventor： Peter Francis White , Michael Micucci , Scott Douglas White , Weiping Peng , Anjan Goswami , Pranav Suresh Shah , Prakash Mallick , Pingping Xiu , Zhenhua Xu
IPC: G06F17/30
Abstract: Methods, systems, and devices for processing and answering a natural language query at a database server are described. An end user may submit a question in natural language over a communication platform. An answer engine running on the database server may receive the question, and may process the content of the question using natural language processing (NLP) techniques. The answer engine may construct a search query based on the NLP, and may retrieve a set of documents from a database using the search query. The answer engine may rank the documents, prune the number of documents, modify the documents for the given communication platform, or perform any combination of these functions. In some cases, an intermediate user may review the documents, and may select one or more documents for publication. The answer engine may send the selected documents to the end user as answers in response to the question.
-
公开(公告)号：US20160104067A1
公开(公告)日：2016-04-14
申请号：US14709218
申请日：2015-05-11
Applicant: salesforce.com, inc.
Inventor： Zhenhua Xu , Joel Palmert , Johan Philip Magnusson , Rasmus Mencke , Scott Douglas White , Zandra Hird , Ziwei Chen , Kapil Agarwal , Adam McCormick Doti , Arthur Albert Louie , Kamyar Seradjfar , Paul Gene Byrne , Runying Mao , Weiping Peng
CPC classification number: G06F16/951 , H04L67/22 , H04L67/306
Abstract: Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation platform that enables authorized users to define audiences, scheduling settings, scheduling policies, and rules to customize or influence the provision of associated recommendations to the users. The recommendation platform includes a recommendation engine that serves the recommendations to users based on such defined audiences, scheduling settings, policies or other rules.
Abstract translation: 公开了用于向用户提供定制推荐的系统，装置，方法和存储介质的一些示例。 一些实施方式更具体地涉及一种推荐平台，其使得授权的第三方能够创建，定制和添加新的建议，然后可以向目标用户或用户的受众服务。 一些实施方式进一步涉及推荐平台，其使得授权用户能够定义观众，调度设置，调度策略和规则以定制或影响向用户提供相关推荐。 推荐平台包括一个推荐引擎，根据这些定义的受众，计划设置，策略或其他规则向用户提供建议。
-
4.发明申请公开(公告)号：US20190236213A1
公开(公告)日：2019-08-01
申请号：US15885641
申请日：2018-01-31
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert , Zhenhua Xu
CPC classification number: G06F16/9535 , G06F16/24578 , G06Q30/0631
Abstract: An application server platform operated by a cloud computing services provider receives input from a customer organization application executing on the application server platform, the input specifying a first action on a first item type, and a second action on a second item type to recommend in response to the specified first action on the first item type. The application server platform searches for a record in a permanent data store that contains the first action, the first item type, the second action, and the second item type, and assigns a value to a token associated with the record based on when the application server platform most recently generated a recommendation that included the first action on the first item type and the second action on the second item type from the record, when the search locates the record in the permanent data store. One embodiment further comprises generating a current recommendation that includes the first action on the first item type and the second action on the second item type from the located record, based on the assigned value of the token associated with the located record.
-
5.发明授权公开(公告)号：US10534857B2
公开(公告)日：2020-01-14
申请号：US16175518
申请日：2018-10-30
Applicant: salesforce.com, inc.
Inventor： Zhenhua Xu
IPC: G06F3/048 , G06F17/00 , G06F17/22 , H04L29/08 , G06F16/951 , G06Q50/00 , G06F16/2457
Abstract: A method of providing feed information is provided. The method comprises calculating an affinity score for each information source that provides updates to an information feed for a first user of a social networking system wherein the affinity score for each information source is calculated based on interaction factors between the first user and the information source. The method further comprises assigning a transparency value to each information source by converting the affinity score to a transparency value, generating the information feed of the social networking system for the first user wherein the information feed includes updates from the information sources, sending the information feed and the transparency value for each information source to a web browser operated by the first user, and instructing the web browser to display each update at a transparency level that corresponds to the transparency value assigned to the information source that provided the update.
-
Patent Agency Ranking
6.发明授权公开(公告)号：US10169312B2
公开(公告)日：2019-01-01
申请号：US15453478
申请日：2017-03-08
Applicant: salesforce.com, inc.
Inventor： Zhenhua Xu
Abstract: A method of providing feed information is provided. The method comprises calculating an affinity score for each information source that provides updates to an information feed for a first user of a social networking system wherein the affinity score for each information source is calculated based on interaction factors between the first user and the information source. The method further comprises assigning a transparency value to each information source by converting the affinity score to a transparency value, generating the information feed of the social networking system for the first user wherein the information feed includes updates from the information sources, sending the information feed and the transparency value for each information source to a web browser operated by the first user, and instructing the web browser to display each update at a transparency level that corresponds to the transparency value assigned to the information source that provided the update.
-
7.发明申请公开(公告)号：US20180260367A1
公开(公告)日：2018-09-13
申请号：US15453478
申请日：2017-03-08
Applicant: salesforce.com, inc.
Inventor： Zhenhua Xu
CPC classification number: G06F17/2288 , G06F17/2247 , G06F17/227 , G06F17/3053 , G06F17/30864 , G06Q50/01 , H04L67/02
Abstract: A method of providing feed information is provided. The method comprises calculating an affinity score for each information source that provides updates to an information feed for a first user of a social networking system wherein the affinity score for each information source is calculated based on interaction factors between the first user and the information source. The method further comprises assigning a transparency value to each information source by converting the affinity score to a transparency value, generating the information feed of the social networking system for the first user wherein the information feed includes updates from the information sources, sending the information feed and the transparency value for each information source to a web browser operated by the first user, and instructing the web browser to display each update at a transparency level that corresponds to the transparency value assigned to the information source that provided the update.
-
8.发明申请公开(公告)号：US20140207506A1
公开(公告)日：2014-07-24
申请号：US14160398
申请日：2014-01-21
Applicant: salesforce.com, inc.
Inventor： Joel Palmert , Tony Meng , Zhenhua Xu
IPC: G06Q10/06
CPC classification number: G06F16/248 , G06F16/22 , G06F16/2455 , G06N7/005 , G06Q10/063114
Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending a workflow to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an item field, a user field, and a timestamp field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying an ordered set of events and a target event. The one or more servers calculate a similarity score for each of the one or more pairs and store the respective similarity scores in a second one or more data tables having a set field, a target event field, and a similarity score field.
Abstract translation: 公开了用于向用户推荐工作流的方法，装置，系统和计算机可读存储介质。 在一些实现中，一个或多个服务器接收标识多个事件的信息。 一个或多个服务器将多个事件的数据存储在具有动作字段，项目字段，用户字段和时间戳字段的第一个或多个数据表中，并分析第一个或多个数据表的数据 生成一个或多个对，每对包括标识有序事件集的信息和目标事件。 一个或多个服务器计算一个或多个对中的每一个的相似性得分，并将相应的相似度得分存储在具有设置字段，目标事件字段和相似性得分字段的第二个一个或多个数据表中。
-
公开(公告)号：US20190272267A1
公开(公告)日：2019-09-05
申请号：US16263490
申请日：2019-01-31
Applicant: Salesforce.com, inc.
Inventor： Joel Palmert , Xiao Meng , Zhenhua Xu
Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for generating or updating sets of events. In some implementations, a database storing data records representing events can be maintained. A selection of a first event can be processed. A first timestamp associated with the first event can be identified. A first set of events comprising the first event a first portion of other events can be generated or updated. A second set of events comprising the first event a second portion of other events can be generated or updated. A first frequency of matched events can be determined for the first set of events. A second frequency of matched events can be determined for the second set of events. It can be determined that the first frequency is greater than the second frequency. A similarity associated with the first event can be generated or updated. The first set of events can be provided to a client device.
-
10.发明申请公开(公告)号：US20190065448A1
公开(公告)日：2019-02-28
申请号：US16175518
申请日：2018-10-30
Applicant: salesforce.com, inc.
Inventor： Zhenhua Xu
CPC classification number: G06F17/2288 , G06F16/24578 , G06F16/951 , G06F17/2247 , G06F17/227 , G06Q50/01 , H04L67/02
Abstract: A method of providing feed information is provided. The method comprises calculating an affinity score for each information source that provides updates to an information feed for a first user of a social networking system wherein the affinity score for each information source is calculated based on interaction factors between the first user and the information source. The method further comprises assigning a transparency value to each information source by converting the affinity score to a transparency value, generating the information feed of the social networking system for the first user wherein the information feed includes updates from the information sources, sending the information feed and the transparency value for each information source to a web browser operated by the first user, and instructing the web browser to display each update at a transparency level that corresponds to the transparency value assigned to the information source that provided the update.
-
-
-
-
-
-
-
-
-
Search Results
12
records
(took 0.017 seconds)
