公开(公告)号：US09607090B2

公开(公告)日：2017-03-28

申请号：US14160400

申请日：2014-01-21

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng

IPC: G06F17/30

CPC classification number: G06F17/3053 ,  G06F17/30312 ,  G06F17/30554 ,  G06F17/30867

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an item field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data tables having a set field, a target event field, and a similarity score field.

公开(公告)号：US20150100509A1

公开(公告)日：2015-04-09

申请号：US14511061

申请日：2014-10-09

Applicant: salesforce.com, inc.

Inventor： Jonathan Pappas ,  Scott Douglas White ,  Marcus Ericsson ,  Joel Palmert ,  Xiao Meng

IPC: G06Q50/00 ,  G06Q30/02 ,  G06F17/30

CPC classification number: G06Q50/01 ,  G06F16/9535 ,  G06Q30/02

Abstract: Methods and systems are provided for enhancing user engagement in a social network computing environment by using affinity indices to track the interaction among posts, topics, users, groups, and experts, and populating displays on user, group, and topic pages using the affinity indices.

Abstract translation: 提供了方法和系统，用于通过使用亲和度索引来跟踪帖子，主题，用户，组和专家之间的交互，以及使用亲和度索引来填充用户，组和主题页面上的显示来增强用户在社交网络计算环境中的参与 。

公开(公告)号：US10565217B2

公开(公告)日：2020-02-18

申请号：US15860552

申请日：2018-01-02

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng

IPC: G06F16/22 ,  G06F16/2457 ,  G06F16/248 ,  G06F16/9535

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an intent field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data tables having a set field, a target event field, and a similarity score field.

公开(公告)号：US20190272267A1

公开(公告)日：2019-09-05

申请号：US16263490

申请日：2019-01-31

Applicant: Salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng ,  Zhenhua Xu

IPC: G06F16/23 ,  G06F9/54 ,  G06F16/22

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for generating or updating sets of events. In some implementations, a database storing data records representing events can be maintained. A selection of a first event can be processed. A first timestamp associated with the first event can be identified. A first set of events comprising the first event a first portion of other events can be generated or updated. A second set of events comprising the first event a second portion of other events can be generated or updated. A first frequency of matched events can be determined for the first set of events. A second frequency of matched events can be determined for the second set of events. It can be determined that the first frequency is greater than the second frequency. A similarity associated with the first event can be generated or updated. The first set of events can be provided to a client device.

公开(公告)号：US09465828B2

公开(公告)日：2016-10-11

申请号：US14161232

申请日：2014-01-22

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng

IPC: G06F17/30

CPC classification number: G06F17/30312 ,  G06F17/30979

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for identifying similar labels. In some implementations, one or more servers maintain a plurality of data entries in one or more database tables storing textual data, each data entry of a first portion of the data entries including: a text sequence, a label, and a text-to-label association score, and each data entry of a second portion of the data entries including: a first label, a second label, and a similarity score. The one or more servers analyze the data of the first portion of data entries to generate one or more pairs, each pair including information identifying a first label and a second label. The one or more servers calculate a similarity score for each of the one or more pairs and store the respective similarity scores in the second portion of the data entries.

Abstract translation: 公开了用于识别类似标签的方法，装置，系统和计算机可读存储介质。 在一些实现中，一个或多个服务器在存储文本数据的一个或多个数据库表中维护多个数据条目，数据条目的第一部分的每个数据条目包括：文本序列，标签和文本 - 标签关联分数，并且数据条目的第二部分的每个数据条目包括：第一标签，第二标签和相似性得分。 一个或多个服务器分析数据条目的第一部分的数据以生成一个或多个对，每对包括标识第一标签和第二标签的信息。 一个或多个服务器计算一个或多个对中的每一个的相似性得分，并将相应的相似度得分存储在数据条目的第二部分中。

公开(公告)号：US09892170B2

公开(公告)日：2018-02-13

申请号：US15422178

申请日：2017-02-01

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng

IPC: G06F17/30

CPC classification number: G06F17/3053 ,  G06F17/30312 ,  G06F17/30554 ,  G06F17/30867

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an item field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data table having a set field, a target event field, and a similarity score field.

公开(公告)号：US20170046407A1

公开(公告)日：2017-02-16

申请号：US15339238

申请日：2016-10-31

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng ,  Zhenhua Xu

IPC: G06F17/30 ,  G06N7/00

CPC classification number: G06F16/248 ,  G06F16/22 ,  G06F16/2455 ,  G06N7/005 ,  G06Q10/063114

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for generating or updating sets of events. In some implementations, a database storing data records representing events can be maintained. A selection of a first event can be processed. A first timestamp associated with the first event can be identified. A first set of events comprising the first event a first portion of other events can be generated or updated. A second set of events comprising the first event a second portion of other events can be generated or updated. A first frequency of matched events can be determined for the first set of events. A second frequency of matched events can be determined for the second set of events. It can be determined that the first frequency is greater than the second frequency. A similarity associated with the first event can be generated or updated. The first set of events can be provided to a client device.

Abstract translation: 公开了用于生成或更新事件集合的方法，装置，系统和计算机可读存储介质。 在一些实现中，可以维护存储表示事件的数据记录的数据库。 可以处理第一个事件的选择。 可以识别与第一事件相关联的第一时间戳。 可以生成或更新包括其他事件的第一部分的第一事件的第一组事件。 可以生成或更新包括其他事件的第二部分的第一事件的第二组事件。 可以针对第一组事件确定匹配事件的第一个频率。 可以针对第二组事件来确定匹配事件的第二频率。 可以确定第一频率大于第二频率。 可以生成或更新与第一事件相关联的相似性。 可以将第一组事件提供给客户端设备。