PRINTER MONITORING SYSTEM, PRINTER MONITORING METHOD, AND PRINTER MONITORING PROGRAM

    公开(公告)号:US20230188655A1

    公开(公告)日:2023-06-15

    申请号:US18062904

    申请日:2022-12-07

    Inventor: Yasuaki MIYADOME

    Abstract: A printer monitoring system includes: a server configured to collect event information indicating an event that occurs in a printer; and a mobile device configured to execute a display application that causes a display to display a related screen including the event information. The server generates link information for directly transitioning a screen displayed by the display application to the related screen corresponding to the event information, and transmits the event information received from the printer and the link information to the mobile device. The mobile device displays the event that occurs in the printer on the display in a selectable manner, and causes a screen displayed by the display application to be transitioned to the related screen indicated by the link information when the event is selected.

    Image forming apparatus, job processing control method and non-transitory computer-readable storage medium storing job processing control program

    公开(公告)号:US09900454B2

    公开(公告)日:2018-02-20

    申请号:US15000493

    申请日:2016-01-19

    Inventor: Tatsuya Kawano

    CPC classification number: H04N1/0057 H04N1/32635 H04N1/32657 H04N1/32667

    Abstract: An image forming apparatus includes a print engine, a first CPU that controls operation of the image forming apparatus except for the print engine, a second CPU that controls operation of the print engine, and a shared memory. On executing processing of a print job, the first CPU performs a job management including managing job management information and storing the job management information in a data area of the shared memory, and the first CPU outputs image data to be printed, stored in the data area, to the print engine. The second CPU monitors an operation state of the first CPU and, on determining that the abnormality is occurring in the first CPU, maintains the processing of the print job by outputting the image data to be printed to the print engine as proxy for the first CPU and performing the job management as proxy for the first CPU.

    Method and system for improving printing efficiency in the production printing environment
    8.
    发明授权
    Method and system for improving printing efficiency in the production printing environment 有权
    提高生产印刷环境印刷效率的方法和系统

    公开(公告)号:US09377973B2

    公开(公告)日:2016-06-28

    申请号:US14193200

    申请日:2014-02-28

    Abstract: A method and system for improving printing efficiency in a production printing environment, which includes a plurality of printers is disclosed, the method including: monitoring the plurality of printers via at least one server, wherein each of the plurality of printers are configured to provide a print job status to the at least one server; receiving an error message from at least one of the plurality of printers; selecting an operator from a list of operators assigned to the at least one of the plurality of printers, wherein each operator on the list of operators is capable of fixing an error associated with the error message on the at least one of the plurality of printers; and notifying the selected operator to investigate the error message via a client device.

    Abstract translation: 公开了一种用于提高包括多个打印机的生产打印环境中的打印效率的方法和系统,所述方法包括:经由至少一个服务器监视多个打印机,其中,所述多个打印机中的每一个被配置为提供 向至少一个服务器打印作业状态; 从所述多个打印机中的至少一个接收错误消息; 从分配给所述多个打印机中的至少一个的打印机的操作员列表中选择操作者,其中,所述操作者列表中的每个操作者能够将与所述错误消息相关联的错误固定在所述多个打印机中的至少一个上; 并通知所选择的操作者通过客户端设备调查错误消息。

    IMAGE READING DEVICE AND IMAGE FORMING APPARATUS
    9.
    发明申请
    IMAGE READING DEVICE AND IMAGE FORMING APPARATUS 有权
    图像读取装置和图像形成装置

    公开(公告)号:US20160037012A1

    公开(公告)日:2016-02-04

    申请号:US14801758

    申请日:2015-07-16

    Inventor: Makoto OKADO

    Abstract: An image reading device includes a reading unit, a drive section, an operation control section, an acquiring section, and a casing. The drive section moves the reading unit. The operation control section controls a drive operation by the drive section and a light emitting operation by a light emitting section. The acquiring section acquires status information indicating a state of the device. The casing constitutes an outer contour of the device. The casing has a symbol inscribed on a predetermined portion therein. The symbol corresponds to the status information item. When the acquiring section acquires the status information item, the operation control section controls the drive section to move the reading unit to a position corresponding to the portion on which the symbol corresponding to the status information item is inscribed and controls the light emitting section to emit light while the reading unit is located at the position.

    Abstract translation: 图像读取装置包括读取单元,驱动部,操作控制部,获取部和外壳。 驱动部分移动读取单元。 操作控制部分控制驱动部分的驱动操作和由发光部分进行的发光操作。 获取部获取表示装置的状态的状态信息。 套管构成装置的外轮廓。 壳体具有内接在其中的预定部分上的符号。 符号对应于状态信息项。 当获取部获取状态信息项时,操作控制部分控制驱动部分将读取单元移动到对应于与状态信息项目对应的符号被内接的部分相对应的位置,并控制发光部分发射 读取单元位于该位置时发光。

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