公开(公告)号：US10009488B1

公开(公告)日：2018-06-26

申请号：US15455602

申请日：2017-03-10

申请人： Xerox Corporation

发明人： Fritz Francis Ebner ,  John C. Handley ,  Bryan R. Dolan ,  Daniel Stark ,  Raviteja Gunda

IPC分类号： G06F3/12 ,  H04N1/00

CPC分类号： H04N1/00344 ,  G06F3/1204 ,  G06F3/1234 ,  G06F3/1285 ,  G06F11/0766 ,  H04N1/00037 ,  H04N1/00039 ,  H04N1/00055 ,  H04N1/00061 ,  H04N1/00079 ,  H04N1/00954 ,  H04N2201/0081 ,  H04N2201/0094

摘要： A method of proactively identifying print device incidents for servicing by a service provider may include receiving print device data for one or more print devices, determining a probability value for each of the one or more of the print devices based on the print device data, where each probability value represents a likelihood that the print device will experience a subsequent incident of an incident type within a timeframe, identifying one or more of the print devices associated with probability values that each exceed a threshold value, and for one or more of the print devices that is identified, automatically initiating a service request for the subsequent incident.

公开(公告)号：US20180167520A1

公开(公告)日：2018-06-14

申请号：US15836985

申请日：2017-12-11

申请人： Junya JIMBO

发明人： Junya JIMBO

IPC分类号： H04N1/00 ,  G06F3/12

CPC分类号： H04N1/00061 ,  G06F3/1203 ,  G06F3/121 ,  G06F3/1235 ,  G06F3/1288 ,  G06F3/1293 ,  G06Q10/087 ,  G06Q10/20 ,  H04N1/00023 ,  H04N1/00042 ,  H04N1/00079 ,  H04N1/00092 ,  H04N1/00413 ,  H04N1/00477 ,  H04N2201/0094

摘要： An electronic device communicable with a server system via a network, includes circuitry to: transmit information on the electronic device to the server system; store in a memory information on a display component corresponding to the information on the electronic device that is acquired from the server system; read the information on the display component stored in the memory at a predetermined timing; display the display component that is read on a display; in response to selection of the display component, acquire information associated with the display component from the server system; and display the acquired information on the display.

公开(公告)号：US09965230B2

公开(公告)日：2018-05-08

申请号：US15045760

申请日：2016-02-17

申请人： FUJI XEROX CO., LTD.

发明人： Yusaku Awatsu

IPC分类号： G06K15/00 ,  G06F3/12 ,  G06F3/0482 ,  H04N1/00 ,  G06F21/60

CPC分类号： G06F3/1222 ,  G06F3/0482 ,  G06F3/1267 ,  G06F3/1287 ,  G06F3/1288 ,  G06F21/608 ,  H04N1/00042 ,  H04N1/00079 ,  H04N1/00244 ,  H04N1/00307

摘要： An image processing system includes a mobile terminal and an image processing apparatus. The mobile terminal includes a display controller and a notification transmitting unit. The display controller obtains display data related to an electronic document from the image processing apparatus and performs control to display the obtained display data. If an unauthorized operation is performed when the display data is displayed, the notification transmitting unit transmits an unauthorized operation notification to the image processing apparatus. The image processing apparatus includes a memory, a providing unit, and a reporting unit. The memory stores an electronic document and a contact address in association with each other. The providing unit provides the mobile terminal with display data related to the electronic document. In response to receipt of the unauthorized operation notification, the reporting unit transmits a report to the contact address associated with the electronic document related to the display data.

公开(公告)号：US20180115657A1

公开(公告)日：2018-04-26

申请号：US15725376

申请日：2017-10-05

申请人： Shuko KUBO ,  Kazunori HOSHI

发明人： Shuko KUBO ,  Kazunori HOSHI

IPC分类号： H04N1/00

CPC分类号： H04N1/00079 ,  G06F21/608 ,  G06F2221/032 ,  H04N1/00015 ,  H04N1/00061

摘要： An information processing apparatus includes circuitry. The circuitry controls a display to display a symbol corresponding to operation by a user during a first period of time since occurrence of the operation. The circuitry controls output of an image indicating a content displayed on the display to an external apparatus, so as not to output the image to the external apparatus during a second period of time that is equal to or longer than the first period of time.

公开(公告)号：US20180097968A1

公开(公告)日：2018-04-05

申请号：US15724071

申请日：2017-10-03

申请人： CANON KABUSHIKI KAISHA

发明人： Tetsuya Sato

IPC分类号： H04N1/333 ,  H04N1/00 ,  H04N1/32 ,  H04N1/327

CPC分类号： H04N1/33384 ,  H04N1/00042 ,  H04N1/00079 ,  H04N1/00344 ,  H04N1/00896 ,  H04N1/32032 ,  H04N1/32765 ,  H04N1/32786 ,  H04N2201/0039 ,  H04N2201/0094

摘要： A management server that manages a network device (e.g., an MFP) using NETCONF registers, in the MFP, designation of a condition under which the MFP is to notify the management server of an event, receives, from the MFP, a first notification indicating that a transition is made from a first state in which a session enabling the event notification is established to a second state in which the session needs to be disconnected and a second notification indicating return to the first state, and re-registers the designation of the condition in the MFP in response to reception of the second notification.

公开(公告)号：US09894243B2

公开(公告)日：2018-02-13

申请号：US15278235

申请日：2016-09-28

申请人： Brother Kogyo Kabushiki Kaisha

发明人： Masatoshi Kadota

IPC分类号： H04N1/333 ,  H04N1/00 ,  H04N1/32

CPC分类号： H04N1/33346 ,  H04N1/00042 ,  H04N1/00061 ,  H04N1/00079 ,  H04N1/00204 ,  H04N1/0083 ,  H04N1/32122 ,  H04N2201/0094 ,  H04N2201/33364

摘要： A non-transitory computer-readable medium has instructions to control an information processing device to perform monitoring, the instructions causing the information processing device to perform operations including: performing a notification acquisition processing; performing a switching processing of setting a mode flag with one of a first value indicating the first mode and a second value indicating the second mode; performing, in a case where the first value is set to the mode flag, a first monitor processing including: a first reception processing of receiving first status information; and a first display processing of displaying the status indicated by the first status information; and performing, in a case where the second value is set to the mode flag, a second monitor processing including: a second reception processing of receiving second status information; and a second display processing of displaying the status indicated by the second status information.

公开(公告)号：US09787859B2

公开(公告)日：2017-10-10

申请号：US15042216

申请日：2016-02-12

申请人： FUJI XEROX CO., LTD.

发明人： Rie Shishido

IPC分类号： H04N1/00 ,  G06Q10/08

CPC分类号： H04N1/00034 ,  G06Q10/087 ,  H04N1/00015 ,  H04N1/00023 ,  H04N1/00079 ,  H04N1/00204 ,  H04N2201/0094

摘要： An image processing system includes an image processing device, a general user device, and an administrator device. The general user device includes the following elements. A first obtaining unit obtains remaining-amount information concerning a consumable item. A first controller performs control so that image information representing the remaining-amount information is displayed. A first inputting unit allows an input of a request to order the consumable item. A first sender sends the request. The image processing device includes an order request receiver and a providing unit providing information concerning the request. The administrator device includes the following elements. A second obtaining unit obtains the remaining-amount information and the request information. A second controller performs control so that image information indicating the remaining-amount information and the request information are displayed. A second inputting unit allows an input of an order for the consumable item. A second sender sends the order.

公开(公告)号：US20170289364A1

公开(公告)日：2017-10-05

申请号：US15088901

申请日：2016-04-01

申请人： Tom HAAPANEN

发明人： Tom HAAPANEN

IPC分类号： H04N1/00 ,  G01P15/00

CPC分类号： H04N1/00079 ,  G01P15/0891 ,  H04N1/00015 ,  H04N1/00037 ,  H04N1/00058 ,  H04N1/00076 ,  H04N1/0009 ,  H04N2201/0094

摘要： Systems, apparatuses and methods are provided to allow for detection of an impact to an output apparatus. Such impact may be caused by a sudden force applied to one or more points on the apparatus housing or another part of the apparatus accessible from outside the apparatus housing. An impact detector outputs to an apparatus controller an impact report including impact time and impact data corresponding to the detected impact event.

公开(公告)号：US09756223B2

公开(公告)日：2017-09-05

申请号：US15474425

申请日：2017-03-30

申请人： KONICA MINOLTA LABORATORY U.S.A., INC.

发明人： Randy Cruz Soriano ,  Kenneth Huang Young ,  Kazuto Yamamoto

IPC分类号： H04N1/60 ,  H04N1/32 ,  H04N1/00 ,  G06F3/12 ,  G06K15/02 ,  H04N1/23

CPC分类号： H04N1/6055 ,  G06F3/1208 ,  G06F3/1215 ,  G06F3/1217 ,  G06F3/1241 ,  G06F3/126 ,  G06F3/1261 ,  G06F3/1288 ,  G06K15/027 ,  G06K15/1859 ,  G06K15/1878 ,  H04N1/00023 ,  H04N1/00034 ,  H04N1/00045 ,  H04N1/00061 ,  H04N1/00079 ,  H04N1/23 ,  H04N1/32545 ,  H04N1/3255 ,  H04N1/32555 ,  H04N1/6033 ,  H04N2201/0094

摘要： A server, system, and method are disclosed for ensuring uniform level of color of distributed print jobs, wherein each of the plurality of printers is configured to conduct color validation and/or color calibration based on a first criterion. The server having a processor configured to: receive, from a client computer, a request relating to a print job; determine whether the received print job is a split job, which can be split amongst the plurality of the printers; filter at least two printers each having an in-line spectrophotometer from the plurality of printers; and instruct to the each filtered at least two printers so that color validation and/or color calibration is performed based on a second criterion by using the in-line spectrophotometer, wherein the second criterion causes color validation and/or color calibration at each of the each filtered at least two printers to be performed earlier than the first criterion.

公开(公告)号：US20170150005A1

公开(公告)日：2017-05-25

申请号：US15298157

申请日：2016-10-19

申请人： Oki Data Corporation

发明人： Fumitaka OZEKI

IPC分类号： H04N1/32 ,  H04N1/00

CPC分类号： H04N1/32662 ,  H04N1/00007 ,  H04N1/00029 ,  H04N1/00037 ,  H04N1/00061 ,  H04N1/00079 ,  H04N1/00204 ,  H04N1/00344 ,  H04N2201/0094 ,  H04W84/18

摘要： An information presentation method includes an apparatus information acquisition step to acquire as apparatus information a detection result of detecting a state of an image forming apparatus by a detection part, an input step to let a user of the image forming apparatus input a content to search for about the image forming apparatus as search input information by an input part, a presentation order determination step to read more than one of multiple answers stored in a server device on a symptom that occurred in the image forming apparatus based on the search input information and the apparatus information, the read answers being to be presented to the user, and to determine a presentation order of the answers, and a presentation step to present, by a presentation part, the answers to the user in the presentation order.