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    Queuing system
    1.
    发明授权
    Queuing system 有权

    公开(公告)号：US11900734B2

    公开(公告)日：2024-02-13

    申请号：US16518614

    申请日：2019-07-22

    申请人： ACCESSO TECHNOLOGY GROUP PLC

    发明人： Christopher Simon Galley ,  Christopher Simon Peter Barnaby ,  Ian Francis ,  Dominic Light

    IPC分类号： G07C11/00 ,  G06Q10/02 ,  H04L9/08 ,  H04L49/9047

    CPC分类号： G07C11/00 ,  G06Q10/02 ,  H04L9/088 ,  G07C2011/02 ,  G07C2011/04

    摘要： A technique for controlling access to one or more attractions is achieved using a number of access keys, each being issued to one or more users. An electronic queue management part manages a virtual queue in respect of each attraction and receives electronic requests for attraction access, each request relating to an access key and being for the users associated with it to access a particular attraction. Receipt of each request causes the respective users to be added to a corresponding virtual queue. A time at which each group of users reaches the front of the virtual queue and can access the attraction is determined. The users access the attractions by presenting an access key to an access control part, in communication with the electronic queue management part. Only a user presenting an access key at the correct time for accessing the attraction is allowed access to the attraction.

    CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM FOR PHYSICAL LOCATIONS
    4.
    发明申请
    CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM FOR PHYSICAL LOCATIONS 审中-公开
    客户关系管理系统的物理位置

    公开(公告)号：US20140156380A1

    公开(公告)日：2014-06-05

    申请号：US14086636

    申请日：2013-11-21

    申请人： Novitaz, Inc.

    发明人： Jayant Ramchandani

    IPC分类号： G06Q30/02

    CPC分类号： G06Q30/0255 ,  G06Q30/02 ,  G06Q30/0211 ,  G06Q30/0242 ,  G07C9/00111 ,  G07C2011/02

    摘要： A method and computer program product for managing information about transactions occurring in a physical establishment includes gathering information about multiple transactions at a physical establishment, and storing the information as metadata. A byte stream corresponding to the metadata is generated. Several elements of the metadata are associated with a particular session based on predefined criteria.

    摘要翻译： 一种用于管理关于在物理机构中发生的交易的信息的方法和计算机程序产品包括在物理设备处收集关于多个事务的信息，以及将该信息存储为元数据。 生成与元数据对应的字节流。 基于预定义的标准，元数据的几个元素与特定会话相关联。

    RESERVATION MANAGEMENT SYSTEM AND METHOD
    5.
    发明申请
    RESERVATION MANAGEMENT SYSTEM AND METHOD 审中-公开
    预留管理系统和方法

    公开(公告)号：US20140067441A1

    公开(公告)日：2014-03-06

    申请号：US14072493

    申请日：2013-11-05

    申请人： LO-Q, PLC

    发明人： Christopher Bayne ,  Christopher Butler ,  Leonard Sim

    IPC分类号： G06Q10/02

    CPC分类号： G06Q10/02 ,  G07C11/00 ,  G07C2011/02 ,  G07C2011/04

    摘要： A method and system for reserving a time slot to gain access to a resource, such as an attraction, ride, show or event, as may be found in an amusement park. A portable module is used to determine a time when the user is able to access the resource based on reservation requests and throughput, without need for a docking station or continuous communication with a central database of all reservations and queue times.

    摘要翻译： 一种用于保留时隙以获得访问资源的方法和系统，例如在娱乐公园中可以找到的吸引力，骑乘，表演或事件。 便携式模块用于确定用户能够基于预留请求和吞吐量来访问资源的时间，而不需要对接站或与所有预留和队列时间的中央数据库的连续通信。

    QUEUE MANAGEMENT SYSTEM AND METHOD
    6.
    发明申请
    QUEUE MANAGEMENT SYSTEM AND METHOD 审中-公开
    队列管理系统与方法

    公开(公告)号：US20130332509A1

    公开(公告)日：2013-12-12

    申请号：US13491289

    申请日：2012-06-07

    申请人： Justin Michael Schwartz ,  Ross Alan Osterman ,  Jeffrey Lamar Polk

    发明人： Justin Michael Schwartz ,  Ross Alan Osterman ,  Jeffrey Lamar Polk

    IPC分类号： G06F15/16

    CPC分类号： G07C11/00 ,  G07C2011/02 ,  G07C2011/04

    摘要： A queue management system in accordance with present embodiments may include a data server system including a processor and memory. The queue management system may include an interface system of the data server system configured to receive a reservation request including an indication of a general time period of arrival of a guest to an area. Additionally, the queue management system may include a reservation right allotment system of the data server system configured to correlate a reservation slot for accessing an attraction to identification information for the guest. Further, the queue management system may include a detection system of the data server system configured to determine when a portable identification feature associated with the identification information has arrived to the area, and a reservation assignment system of the data server system configured to establish a reservation to access the attraction at a specific time window.

    摘要翻译： 根据本实施例的队列管理系统可以包括包括处理器和存储器的数据服务器系统。 队列管理系统可以包括数据服务器系统的接口系统，其被配置为接收包括客人到达区域的一般时间段的指示的预约请求。 此外，队列管理系统可以包括数据服务器系统的预约权限分配系统，该数据服务器系统被配置为将用于访问吸引的预留时隙与客户的识别信息相关联。 此外，队列管理系统可以包括被配置为确定与识别信息相关联的便携式识别特征何时到达该区域的数据服务器系统的检测系统，以及配置为建立预留的数据服务器系统的预约分配系统 在特定时间窗口访问景点。

    Customer relationship management system for physical locations
    7.
    发明授权
    Customer relationship management system for physical locations 有权
    物理位置的客户关系管理系统

    公开(公告)号：US08489451B2

    公开(公告)日：2013-07-16

    申请号：US13530967

    申请日：2012-06-22

    申请人： Jayant Ramchandani

    发明人： Jayant Ramchandani

    IPC分类号： G06Q30/00

    CPC分类号： G06Q30/0267 ,  G06Q30/02 ,  G06Q30/0222 ,  G06Q30/0224 ,  G06Q30/0235 ,  G06Q30/0238 ,  G06Q30/0255 ,  G06Q30/0261 ,  G06Q30/0269 ,  G06Q30/0271 ,  G07C9/00111 ,  G07C2011/02

    摘要： A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.

    摘要翻译： 用于输出关于人的信息的方法包括在进入物理位置时识别使用无线系统的人，并且还包括在该物理结构内定位该人。 根据人员的识别和输出检索参与计划。 参与计划具有与人交互有用的信息。 该参与计划至少部分地基于个人的个人信息，该人的偏好以及该人的过去交易而创建。 用于输出诸如客户的人的信息的系统包括能够由无线系统识别的人携带的对象。 无线接口与对象进行通信。 计算设备将对象的识别与人相关联。 输出装置输出与该人有关的信息。

    Customer relationship management system for physical locations
    9.
    发明授权
    Customer relationship management system for physical locations 有权
    物理位置的客户关系管理系统

    公开(公告)号：US08229787B2

    公开(公告)日：2012-07-24

    申请号：US13101932

    申请日：2011-05-05

    申请人： Jayant Ramchandani ,  Asif Ghias

    发明人： Jayant Ramchandani ,  Asif Ghias

    IPC分类号： G06Q30/00

    CPC分类号： G06Q30/0267 ,  G06Q30/02 ,  G06Q30/0222 ,  G06Q30/0224 ,  G06Q30/0235 ,  G06Q30/0238 ,  G06Q30/0255 ,  G06Q30/0261 ,  G06Q30/0269 ,  G06Q30/0271 ,  G07C9/00111 ,  G07C2011/02

    摘要： A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.

    摘要翻译： 用于输出关于人的信息的方法包括在进入物理位置时识别使用无线系统的人，并且还包括在该物理结构内定位该人。 根据人员的识别和输出检索参与计划。 参与计划具有与人交互有用的信息。 该参与计划至少部分地基于个人的个人信息，该人的偏好以及该人的过去交易而创建。 用于输出诸如客户的人的信息的系统包括能够由无线系统识别的人携带的对象。 无线接口与对象进行通信。 计算设备将对象的识别与人相关联。 输出装置输出与该人有关的信息。