Dynamically modifying a platform based on user feedback

    公开(公告)号:US12118495B2

    公开(公告)日:2024-10-15

    申请号:US17223068

    申请日:2021-04-06

    CPC分类号: G06Q10/0637 G06Q30/016

    摘要: In an approach to improve platform modification by dynamically modifying content based on user feedback. Embodiments suggest one or more solutions and recommendations, via a user interface, to one or more users that comply with one or more standards, regulations, and resources of an organization. Further, embodiments verify the solutions and recommendations that comply with the one or more standards, regulations, and resources of the organization, and automatically generate a prototype solution. Additionally, embodiments provide, by the user interface, one or more augmented solutions for the one or more users, wherein augmented solutions are provided to the one or more users requiring a temporary solution; and label and cluster user feedback and associated solutions of the one or more users to provide effective solutions for future users based on a similarity of the feedback of the one or more users.

    FRAMEWORK FOR REGULATING EMOTIONS IN CONVERATIONS

    公开(公告)号:US20240203445A1

    公开(公告)日:2024-06-20

    申请号:US18081662

    申请日:2022-12-14

    IPC分类号: G10L25/63 G08B21/18

    CPC分类号: G10L25/63 G08B21/182

    摘要: A method for regulating emotions in conversations is disclosed. In one embodiment, such a method includes monitoring a conversation between participants. The method further divides the conversation into a plurality of utterances and calculates an emotion score for each utterance. The method further determines whether an emotion score of an utterance exceeds a threshold. In the event the emotion score exceeds the threshold, the method intervenes in the conversation in an attempt to return the conversation to a more constructive path. In certain embodiments, this intervention may include taking one or more actions that are specifically tailored to returning the conversation to a more constructive path. In other or the same embodiments, responses or reactions of the participants to the actions are audited to determine if the actions were successful in returning the conversation to a more constructive path. A corresponding system and computer program product are also disclosed.

    COGNITIVE MANAGEMENT OF VIRTUAL MEETINGS
    8.
    发明公开

    公开(公告)号:US20240333543A1

    公开(公告)日:2024-10-03

    申请号:US18129983

    申请日:2023-04-03

    IPC分类号: H04L12/18

    CPC分类号: H04L12/1818

    摘要: An embodiment associates a virtual-meeting host designation with a first user. During the virtual meeting, the embodiment generates meeting context data that includes user characteristic data and meeting characteristic data. The embodiment uses the meeting context data to generate a predicted end time for the virtual meeting and predicts a meeting run-over condition indicative of the virtual meeting continuing past a scheduled end time by comparing the predicted end time and a scheduled end time. Responsive to predicting the meeting run-over condition, the embodiment uses the user characteristic data to generate a ranked list of other users and renders, as a display to the first user, the ranked list and an indication of the meeting run-over condition. The embodiment receives a selection of a second user as a new host of the virtual meeting and, responsive to receiving the selection, associates the host designation with the second.