公开(公告)号：US11462019B2

公开(公告)日：2022-10-04

申请号：US16577273

申请日：2019-09-20

Applicant: GM CRUISE HOLDINGS LLC

Inventor： Stephanie Olivia Engle ,  Soleil Phan

IPC: G05D1/00 ,  G06V20/56 ,  B60W40/08 ,  G08G1/00 ,  G08G1/0967 ,  G08G1/01

Abstract: An autonomous vehicle having observational sensors and a computing system. The computing system may have a processor and memory having computer-executable instructions that may cause the processor to determine, based upon a profile of a user, an average amount of time it takes the user to enter or exit the autonomous vehicle. The processor may then cause the observational sensors to detect and observe obstacles around the locations. The processor may also determined, based upon detected objects around the autonomous vehicle and the average amount of time it takes the user to enter or exit the autonomous vehicle, a location to stop to allow the user to enter or exit the autonomous vehicle.

公开(公告)号：US20220222600A1

公开(公告)日：2022-07-14

申请号：US17708684

申请日：2022-03-30

Applicant: GM Cruise Holdings LLC

Inventor： Stephanie Olivia Engle ,  Jessica Leary ,  Soleil Phan

IPC: G06Q10/06

Abstract: A system having a computing system having at least one processor and at least one memory. The memory may have instructions thereon that cause the at least one processor to receive from a vehicle, data recorded by a sensor of the vehicle regarding attributes associated with an unknown passenger who has engaged in at least a portion of a trip with the vehicle and match the recorded attributes of the unknown passenger to a profile of a known passenger profile in a database of passenger profiles.

公开(公告)号：US11216755B2

公开(公告)日：2022-01-04

申请号：US16457840

申请日：2019-06-28

Applicant: GM Cruise Holdings LLC

Inventor： Jessica Leary ,  Theresa Foy ,  Soleil Phan ,  Tal Benisty ,  Stephanie Engle

IPC: G06Q10/02 ,  G06Q50/30 ,  B60N2/00 ,  G01C21/36 ,  G08G1/00 ,  B60Q9/00 ,  G01C21/20 ,  G05D1/00 ,  G05D1/02

Abstract: An example method for assisting autonomous vehicle (AV) riders reach their destination after drop-off can include receiving, by an autonomous vehicle (AV), a ride service request from a user, the ride service request specifying a pick-up location, a pick-up time, and a destination of a trip associated with the ride service request; navigating the AV to the pick-up location; providing the user a recommendation for where to sit within the AV, the recommendation being based on at least one of the destination of the trip, a drop-off location associated with the trip, environment conditions associated with the drop-off location, and an estimated egress location; receiving sensor data from one or more sensors associated with the AV; determining, based on the sensor data and the drop-off location, a pull-over location for dropping off the user; and navigating the AV to the pull-over location.

公开(公告)号：US20210097862A1

公开(公告)日：2021-04-01

申请号：US16589072

申请日：2019-09-30

Applicant: GM CRUISE HOLDINGS LLC

Inventor： Stephanie Olivia Engle ,  Soleil Phan ,  Jacqueline Shannon ,  Jessica Leary

IPC: G08G1/14 ,  G06Q10/02 ,  G06Q30/08 ,  G05D1/02

Abstract: A non-transitory computer readable medium comprising instructions that when executed causes at least one processor to identify a parking space and submit a bid on the parking space. The parking space may be at a first location from a dynamic database listing available parking spaces in an area. The bid, if accepted, will reserve the parking space. The bid may be calculated using common criteria shared by an autonomous vehicle and other autonomous vehicles bidding for the parking space.

公开(公告)号：US20230020119A1

公开(公告)日：2023-01-19

申请号：US17951595

申请日：2022-09-23

Applicant: GM Cruise Holdings LLC

Inventor： Jessica Leary ,  Theresa Foy ,  Soleil Phan ,  Tal Benisty ,  Stephanie Engle

IPC: G06Q10/02 ,  G06Q50/30 ,  B60N2/00 ,  G01C21/36 ,  G08G1/00 ,  B60Q9/00 ,  G01C21/20 ,  G05D1/00 ,  G05D1/02

Abstract: An example method for assisting autonomous vehicle (AV) riders reach their destination after drop-off can include navigating the AV to a drop-off location associated with a user in the AV, receiving sensor data from sensors associated with the AV, determining, based on the sensor data, an orientation of the user in the AV and a location of the AV relative to a final destination of the user, generating a recommendation for how to exit the AV at the drop-off location based on the orientation of the user in the AV and the location of the AV relative to the final destination of the user, and providing the recommendation via a display, a speaker, a light-emitting device, and/or a client device, the recommendation including a visual indication of an exit direction or an AV door to use to exit the AV, audio instructions for exiting the AV, and/or visual exit instructions.

公开(公告)号：US11488073B2

公开(公告)日：2022-11-01

申请号：US16457799

申请日：2019-06-28

Applicant: GM Cruise Holdings LLC

Inventor： Jessica Leary ,  Theresa Foy ,  Soleil Phan ,  Tal Benisty ,  Stephanie Engle

IPC: G06Q10/02 ,  B60Q9/00 ,  G06Q50/30 ,  B60N2/00 ,  G01C21/36 ,  G08G1/00 ,  G01C21/20 ,  G05D1/00 ,  G05D1/02

Abstract: An example method for assisting autonomous vehicle (AV) riders reach their destination after drop-off can include navigating the AV to a drop-off location associated with a user in the AV, receiving sensor data from sensors associated with the AV, determining, based on the sensor data, an orientation of the user in the AV and a location of the AV relative to a final destination of the user, generating a recommendation for how to exit the AV at the drop-off location based on the orientation of the user in the AV and the location of the AV relative to the final destination of the user, and providing the recommendation via a display, a speaker, a light-emitting device, and/or a client device, the recommendation including a visual indication of an exit direction or an AV door to use to exit the AV, audio instructions for exiting the AV, and/or visual exit instructions.

公开(公告)号：US11900280B2

公开(公告)日：2024-02-13

申请号：US17951595

申请日：2022-09-23

Applicant: GM Cruise Holdings LLC

Inventor： Jessica Leary ,  Theresa Foy ,  Soleil Phan ,  Tal Benisty ,  Stephanie Engle

IPC: G06Q10/02 ,  G06Q50/30 ,  B60N2/00 ,  G01C21/36 ,  G08G1/00 ,  B60Q9/00 ,  G01C21/20 ,  G05D1/00 ,  G05D1/02

CPC classification number: G06Q10/02 ,  B60N2/002 ,  B60Q9/00 ,  G01C21/20 ,  G01C21/3661 ,  G05D1/0088 ,  G05D1/0246 ,  G05D1/0257 ,  G05D1/0278 ,  G06Q50/30 ,  G08G1/202 ,  G05D2201/0213

Abstract: An example method for assisting autonomous vehicle (AV) riders reach their destination after drop-off can include navigating the AV to a drop-off location associated with a user in the AV, receiving sensor data from sensors associated with the AV, determining, based on the sensor data, an orientation of the user in the AV and a location of the AV relative to a final destination of the user, generating a recommendation for how to exit the AV at the drop-off location based on the orientation of the user in the AV and the location of the AV relative to the final destination of the user, and providing the recommendation via a display, a speaker, a light-emitting device, and/or a client device, the recommendation including a visual indication of an exit direction or an AV door to use to exit the AV, audio instructions for exiting the AV, and/or visual exit instructions.

公开(公告)号：US20240036565A1

公开(公告)日：2024-02-01

申请号：US17939951

申请日：2022-09-07

Applicant: GM Cruise Holdings LLC

Inventor： Theresa Foy ,  Leah Meyerholtz ,  Soleil Phan ,  Qingxuan Li ,  Jyothi Babu Araja ,  David Shuckerow ,  Christopher Warren ,  MinJie Tong

IPC: G05D1/00 ,  B60W50/00 ,  H04L9/40 ,  H04W4/40

CPC classification number: G05D1/0011 ,  B60W50/0098 ,  H04L63/0892 ,  H04W4/40 ,  B60W2050/0083 ,  B60W2556/45 ,  G05D2201/0212 ,  G05D2201/0213

Abstract: There is disclosed an autonomous vehicle (AV), including an AV chassis comprising a drive system and a cabin comprising a plurality of cabin controls; an AV controller, including a processor circuit and a memory, wherein the memory includes instructions to instruct the processor circuit to operate the drive system in a fully autonomous configuration; actuators to electronically operate the cabin controls; a communication circuit with wireless communication capability; and instructions encoded within the memory to further instruct the processor circuit to: receive a remote cabin control command; and in response to the remote cabin control command, operate a cabin control.

公开(公告)号：US20240219902A1

公开(公告)日：2024-07-04

申请号：US18149779

申请日：2023-01-04

Applicant: GM Cruise Holdings LLC

Inventor： Spyros Maniatopoulos ,  Andrey Kasaurov ,  Dmitry Bragin ,  Soleil Phan

IPC: G05D1/00 ,  G05D1/02

CPC classification number: G05D1/0016 ,  G05D1/0038 ,  G05D1/0077 ,  G05D1/0214 ,  G05D2201/0213

Abstract: Examples of the present disclosure provide a computer-implemented system, comprising: one or more non-transitory computer-readable media storing instructions, which when executed by one or more processing units, cause the one or more processing units to perform operations including: providing instructions to shift a gear of a vehicle from drive to reverse; receiving, from the vehicle, an end-pose and a reversing path for the vehicle; calculating a reverse maneuver for the vehicle to move in reverse gear based on the end-pose and the reversing path; transmitting, to the vehicle, signals to move the vehicle in reverse gear, the signals being transmitted at a signal rate above a predetermined rate threshold; and stopping the vehicle in response to reaching the end-pose.

公开(公告)号：US20240029077A1

公开(公告)日：2024-01-25

申请号：US17869460

申请日：2022-07-20

Applicant: GM Cruise Holdings LLC

Inventor： Christopher Warren ,  MinJie Tong ,  Theresa Foy ,  Ashley Sams ,  Soleil Phan ,  Leah Meyerholtz ,  David J. Shuckerow ,  Daniel Paul Thengvall ,  Qingxuan Li ,  Steven Sturkop

IPC: G06Q30/00 ,  G05D1/00

CPC classification number: G06Q30/016 ,  G05D1/0088 ,  G05D2201/0213

Abstract: There is disclosed herein a method of providing customer service, including receiving a customer service request from an autonomous vehicle (AV), the customer service request comprising sensor data collected by the AV; selecting a standard operating procedure (SOP) for responding to the customer service request, the SOP selected from a data store comprising a plurality of SOPs, wherein selecting the SOP is based at least in part on the sensor data from the AV, and wherein the SOP includes a human-usable resolution script; and handling the customer service request, including displaying the human-usable resolution script to a human customer service agent to assist the human customer service agent in handling the customer service request.