Methods and systems for routing calls
    1.
    发明授权
    Methods and systems for routing calls 失效
    路由呼叫的方法和系统

    公开(公告)号:US08503646B1

    公开(公告)日:2013-08-06

    申请号:US13529273

    申请日:2012-06-21

    IPC分类号: H04M3/42 H04M1/56 H04M15/06

    摘要: Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.

    摘要翻译: 描述用于处理和路由呼叫的方法和系统。 呼叫处理系统从电信系统接收指示对用户的第一呼叫正在进行的通信。 访问与用户相关联的呼叫路由指令。 至少部分地基于呼叫路由指令,将要放置到第一电话设备的第二呼叫和要放置到第二电话设备的第三呼叫,其中第二呼叫和第三呼叫基本上被放置在相同的时间 或第二呼叫被放置到第一电话设备和第三呼叫被放置到第二电话设备,其中如果没有及时应答第二呼叫,则放置第三呼叫。

    Methods and systems for telephony processing, including location based call transfers
    3.
    发明授权
    Methods and systems for telephony processing, including location based call transfers 有权
    用于电话处理的方法和系统,包括基于位置的呼叫转移

    公开(公告)号:US08494504B2

    公开(公告)日:2013-07-23

    申请号:US11294638

    申请日:2005-12-05

    IPC分类号: H04M3/42

    摘要: The present invention provides flexible call processing. In one embodiment, an inbound call from a calling party is received at a call processing system. The inbound call is intended for a called party. A determination is made that a first condition has occurred and/or is occurring. The called party's location is determined via a location based service associated with the mobile device of the called party. Based at least in part on the called party's mobile device location, a phone number stored in computer readable memory is selected. The calling party is connected to a communication device associated with the selected phone number.

    摘要翻译: 本发明提供灵活的呼叫处理。 在一个实施例中,在呼叫处理系统处接收到来自主叫方的呼入呼叫。 入站呼叫适用于被叫方。 确定已发生和/或正在发生第一条件。 通过与被叫方的移动设备相关联的基于位置的服务来确定被叫方的位置。 至少部分地基于被叫方的移动设备位置,选择存储在计算机可读存储器中的电话号码。 主叫方连接到与所选电话号码相关联的通信设备。

    Methods and systems for transferring voice messages and faxes over a network
    7.
    发明授权
    Methods and systems for transferring voice messages and faxes over a network 失效
    通过网络传输语音留言和传真的方法和系统

    公开(公告)号:US07965825B1

    公开(公告)日:2011-06-21

    申请号:US11497403

    申请日:2006-08-01

    IPC分类号: H04M11/00

    CPC分类号: H04M11/066

    摘要: Processes and systems for transferring communication messages, such as fax and voice messages, between a computer and a terminal are disclosed. For example, a fax message intended for a user is received at a call processing system. A voice message intended for the user is received at the call processing system. An initial portion of the fax message and the voice message are transferred to a user terminal. The user can view the initial portion of the fax message and listed in the initial portion of the voice message using the user terminal. At least a second portion of the fax message is downloaded to the user terminal in a trickle mode, and at least a second portion of the voice message is downloaded to the user terminal in a trickle mode.

    摘要翻译: 公开了用于在计算机和终端之间传送诸如传真和语音消息的通信消息的过程和系统。 例如,在呼叫处理系统处接收到用于用户的传真消息。 在呼叫处理系统处接收用于用户的语音消息。 传真消息的初始部分和语音消息被传送到用户终端。 用户可以使用用户终端查看传真消息的初始部分并列在语音消息的初始部分。 传真消息的至少第二部分以涓流模式被下载到用户终端,并且语音消息的至少第二部分以涓流模式被下载到用户终端。

    Methods and systems for routing calls
    9.
    发明授权
    Methods and systems for routing calls 失效
    路由呼叫的方法和系统

    公开(公告)号:US08270582B1

    公开(公告)日:2012-09-18

    申请号:US11697163

    申请日:2007-04-05

    IPC分类号: H04M3/42

    摘要: Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.

    摘要翻译: 描述用于处理和路由呼叫的方法和系统。 呼叫处理系统从电信系统接收指示对用户的第一呼叫正在进行的通信。 访问与用户相关联的呼叫路由指令。 至少部分地基于呼叫路由指令,将要放置到第一电话设备的第二呼叫和要放置到第二电话设备的第三呼叫,其中第二呼叫和第三呼叫基本上被放置在相同的时间 或第二呼叫被放置到第一电话设备和第三呼叫被放置到第二电话设备,其中如果没有及时应答第二呼叫,则放置第三呼叫。

    Methods and systems for fax routing
    10.
    发明授权
    Methods and systems for fax routing 有权
    传真路由的方法和系统

    公开(公告)号:US08031360B2

    公开(公告)日:2011-10-04

    申请号:US12877892

    申请日:2010-09-08

    IPC分类号: G06F3/12 H04M1/64

    摘要: In an illustrative embodiment, methods and systems are provided for processing facsimiles. A call processing system receives a first message transmitted from a first carrier system regarding a facsimile call to a phone address. The first message includes an identifier associated with the user. The identifier is used to determine if the user is authorized to receive call processing system services. If the user is authorized, a second message is transmitted to the first carrier system, the second message indicating that the first carrier system is to connect the call to the call processing system. The call processing system is connected to the call. A facsimile is received via the call at the call processing system. Information regarding the facsimile call is provided over a network, wherein some or all of the information is displayed in a call log visually accessible by the user.

    摘要翻译: 在说明性实施例中,提供了用于处理传真机的方法和系统。 呼叫处理系统接收从第一运营商系统发送的关于电话地址的传真呼叫的第一消息。 第一消息包括与用户相关联的标识符。 该标识符用于确定用户是否被授权接收呼叫处理系统服务。 如果用户被授权,则向第一载波系统发送第二消息,第二消息指示第一载波系统将呼叫连接到呼叫处理系统。 呼叫处理系统连接到呼叫。 通过呼叫处理系统的呼叫接收传真。 关于传真呼叫的信息通过网络提供,其中一些或全部信息被显示在用户可视地访问的呼叫记录中。