Methods and systems for receipt management and price comparison
    1.
    发明授权
    Methods and systems for receipt management and price comparison 失效
    收货管理和价格比较的方法和系统

    公开(公告)号:US08468064B1

    公开(公告)日:2013-06-18

    申请号:US13600865

    申请日:2012-08-31

    IPC分类号: G06Q30/00

    摘要: The present invention relates to shopping assistance solutions, and in particular, to methods and systems for maintaining purchase records, creating shopping lists, and comparing merchant pricing. The user experience in performing shopping functions is simplified and enhanced over existing methods.

    摘要翻译: 本发明涉及购物帮助解决方案,特别涉及用于维护购买记录,创建购物清单和比较商家定价的方法和系统。 在现有方法中,简化和增强了执行购物功能的用户体验。

    Call routing apparatus
    2.
    发明授权
    Call routing apparatus 失效
    呼叫路由设备

    公开(公告)号:US08374917B1

    公开(公告)日:2013-02-12

    申请号:US13339748

    申请日:2011-12-29

    IPC分类号: G06Q30/00

    CPC分类号: H04L12/2854 G06Q30/0641

    摘要: The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user's phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.

    摘要翻译: 本发明一般涉及电信,尤其涉及用于路由和放置电话呼叫的系统和方法。 在一个实施例中,响应于用户通过计算机发起购买交易,呼叫管理器系统被配置为将呼叫发送到每个呼叫付费服务,或者由用户计算机终端引起这样的呼叫 网络。 此外,呼叫可以包括提供给付费电话服务的诸如用户的电话号码的计费信息,使得用户可以以适当的量向该呼叫计费。

    Methods and systems for telephony call completion

    公开(公告)号:US08345833B1

    公开(公告)日:2013-01-01

    申请号:US12835965

    申请日:2010-07-14

    IPC分类号: H04M1/64

    CPC分类号: H04M3/48 H04M3/4281

    摘要: The present invention is directed to processing calls to busy telecommunications lines. In one embodiment, the presence of a subscriber accessing a computer network over a first telephone line via a first computer terminal is detected, wherein the subscriber also has a first telephone station connected to the first line. When a caller calls the first line and the first line is busy, the call is forwarded to a second telephone line associated with a call manager system. The call manager system determines when the subscriber is no longer accessing the computer network. At least partly in response to determining that the subscriber is no longer accessing the computer network, the call manager system transmits a text message to the caller, the message including the subscriber's phone number. The caller can then call back the first line using the transmitted phone number.

    Methods and systems for processing telephonic communications and product data
    4.
    发明授权
    Methods and systems for processing telephonic communications and product data 有权
    处理电话通信和产品数据的方法和系统

    公开(公告)号:US08295452B1

    公开(公告)日:2012-10-23

    申请号:US12486621

    申请日:2009-06-17

    IPC分类号: H04M11/00

    摘要: The present invention relates to telecommunications processing and managing product data using voice and data networks. A purchase is recorded in a telephonic processing system. A warranty duration is determined for the purchased item. A warranty start and end date is established for the item purchase. Claims instructions are sent to a user including a first phone address. A call from a caller directed to the first phone address is received at a telephonic processing system coupled to at least one network, wherein the call is associated with call signaling information. An outbound call is generated from the telephonic processing system to a second phone address wherein the second phone address is determined at least in part from the signaling information associated with the received call. The received call is connected to the first outbound call. Call detail attributes associated with the connected calls are recorded.

    摘要翻译: 本发明涉及使用语音和数据网络的电信处理和管理产品数据。 在电话处理系统中记录购买。 确定购买的物品的保修期限。 为项目购买建立了保修开始和结束日期。 向包括第一电话地址的用户发送索赔指令。 在与至少一个网络耦合的电话处理系统处接收来自指向第一电话地址的呼叫者的呼叫,其中呼叫与呼叫信令信息相关联。 从电话处理系统产生出站呼叫到第二电话地址,其中至少部分地根据与所接收的呼叫相关联的信令信息来确定第二电话地址。 接收到的呼叫连接到第一个出站呼叫。 与被连接的呼叫相关联的呼叫详细信息被记录。

    Methods and apparatus for returning a call over a telephony system
    6.
    发明授权
    Methods and apparatus for returning a call over a telephony system 有权
    通过电话系统返回呼叫的方法和装置

    公开(公告)号:US07266185B2

    公开(公告)日:2007-09-04

    申请号:US10818090

    申请日:2004-04-05

    IPC分类号: H04M1/56

    摘要: The present invention provides a call-return process and system, wherein a called party can return a missed call to a caller's private number. A forwarded call is received by a call management system, wherein the forwarded call was originally directed by a caller to a first telephone line associated with a user. The call management system receives call signaling information, including a phone number, associated with the caller. The call management system then determines whether the phone number is a private phone number or a public phone number. If the phone number is private, the call management system notifies the user of the call, and without revealing the caller's phone number to the user, enables the user to return the caller's call.

    摘要翻译: 本发明提供一种呼叫返回过程和系统,其中被叫方可以将未接呼叫返回给呼叫者的私人号码。 转接呼叫由呼叫管理系统接收,其中转发的呼叫最初由呼叫者指向与用户相关联的第一电话线路。 呼叫管理系统接收与呼叫者相关联的呼叫信令信息,包括电话号码。 呼叫管理系统然后确定电话号码是私人电话号码还是公用电话号码。 如果电话号码是私人的,则呼叫管理系统通知用户该呼叫,并且不向该用户显示主叫方的电话号码,使用户能够返回呼叫者的呼叫。

    Methods and systems for telephony call completion
    7.
    发明授权
    Methods and systems for telephony call completion 失效
    电话呼叫完成的方法和系统

    公开(公告)号:US06879677B2

    公开(公告)日:2005-04-12

    申请号:US10029509

    申请日:2001-11-01

    CPC分类号: H04M3/48 H04M3/4281

    摘要: The present invention is directed to processing calls to busy telecommunications lines. In one embodiment, the presence of a subscriber accessing a computer network over a first telephone line via a first computer terminal is detected, wherein the subscriber also has a first telephone station connected to the first line. When a caller calls the first line and the first line is busy, the call is forwarded to a second telephone line associated with a call manager system. The call manager system determines when the subscriber is no longer accessing the computer network. At least partly in response to determining that the subscriber is no longer accessing the computer network, the call manager system transmits a text message to the caller, the message including the subscriber's phone number. The caller can then call back the first line using the transmitted phone number.

    摘要翻译: 本发明涉及处理对繁忙电​​信线路的呼叫。 在一个实施例中,检测到经由第一计算机终端通过第一电话线接入计算机网络的用户的存在,其中订户还具有连接到第一线路的第一电话台。 当呼叫者呼叫第一行并且第一行正忙时,呼叫被转发到与呼叫管理器系统相关联的第二电话线。 呼叫管理器系统确定用户何时不再访问计算机网络。 至少部分地响应于确定用户不再访问计算机网络,呼叫管理器系统向呼叫者发送文本消息,该消息包括用户的电话号码。 呼叫者可以使用传输的电话号码回拨第一行。

    Deadlock detection and resolution scheme
    8.
    发明授权
    Deadlock detection and resolution scheme 失效
    死锁检测和解决方案

    公开(公告)号:US4494193A

    公开(公告)日:1985-01-15

    申请号:US430396

    申请日:1982-09-30

    CPC分类号: G06F13/4036

    摘要: In a communication system which includes a plurality of stations interconnected for communications by a first bus, a second station includes a device, such as a processor, and a resource, such as a memory or a peripheral unit, interconnected for communication by a second bus. An interface mechanism connecting the first bus with the second bus allows the device to access the first bus over the second bus, and allows a first station to access the resource via the first and second buses. Deadlock detection circuitry detects cotemporaneous attempts by the device to access the first bus and attempts by the first station to access the resource. Deadlock resolution circuitry responds to deadlock detection by disconnecting the device from the second bus to allow the first station to access the resource, and by reconnecting the device to the second bus when the first station ceases to access the resource. If the device is operating under program control, the deadlock detection and resolution are transparent to the program.

    摘要翻译: 在包括由第一总线进行通信的互连的多个站的通信系统中,第二站包括诸如处理器的设备,以及互连以供第二总线通信的资源,诸如存储器或外围设备 。 将第一总线与第二总线连接的接口机构允许设备通过第二总线访问第一总线,并允许第一站通过第一和第二总线访问资源。 死锁检测电路检测设备访问第一总线并尝试由第一站访问资源的同时尝试。 死锁分辨率电路通过将设备与第二总线断开连接来响应死锁检测,以允许第一站访问资源,并且当第一站停止访问资源时,将设备重新连接到第二总线。 如果设备在程序控制下运行,则死锁检测和分辨率对程序是透明的。

    Call routing apparatus
    10.
    发明授权
    Call routing apparatus 有权
    呼叫路由设备

    公开(公告)号:US07907933B1

    公开(公告)日:2011-03-15

    申请号:US11861171

    申请日:2007-09-25

    IPC分类号: H04M11/00 H04M15/00

    CPC分类号: H04L12/2854 G06Q30/0641

    摘要: The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user's phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.

    摘要翻译: 本发明一般涉及电信,尤其涉及用于路由和放置电话呼叫的系统和方法。 在一个实施例中,响应于用户通过计算机发起购买交易,呼叫管理器系统被配置为将呼叫发送到每个呼叫付费服务,或者由用户计算机终端引起这样的呼叫 网络。 此外,呼叫可以包括提供给付费电话服务的诸如用户的电话号码的计费信息,使得用户可以以适当的量向该呼叫计费。