Abstract:
Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.
Abstract:
Methods and systems for protecting computer systems against intrusion. The disclosed techniques detect intrusions by jointly considering both cyber security events and physical security events. In some embodiments, a correlation subsystem receives information related to the computer system and its physical environment from various information sources in the cyber domain and in the physical domain. The correlation subsystem analyzes the information and identifies both cyber security events and physical security events. The correlation subsystem finds cyber security events and physical security events that are correlative with one another, and uses this correlation to detect intrusions.
Abstract:
Embodiments that are described herein provide improved methods and systems for analyzing network traffic. The disclosed embodiments enable an analytics system to perform complex processing to only new, first occurrences of received content, while refraining from processing duplicate instances of that content. In an embodiment, the analytics results regarding the first occurring content are reported and cached in association with the content. For any duplicate instance of the content, the analytics results are retrieved from the cache without re-processing of the duplicate content. When using the disclosed techniques, the system still processes all first occurring content but not duplicate instances of content that was previously received and processed. In the embodiments described herein, input data comprises communication packets exchanged in a communication network.
Abstract:
Systems and methods search video data for objects that satisfy a general object description. A database is populated with identified objects and object characteristics detected in video data with at least one identifier that specifies video image data. At least one search parameter is received that presents a general object description. The database is queried based upon the received at least one search parameter. At least one identifier is returned from the database based upon the at least one search parameter.
Abstract:
A rule engine configured with at least one hash table which summarizes the rules managed by the engine. The rule engine receives rules and automatically adjusts the hash table in order to relate to added rules and/or in order to remove cancelled rules. The adjustment may be performed while the rule engine is filtering packets, without stopping. The rules may be grouped into a plurality of rule types and for each rule type the rule engine performs one or more accesses to at least one hash table to determine whether any of the rules of that type match the packet. In some embodiments, the rule engine may automatically select the rule types responsive to a set of rules provided to the rule engine and adapt its operation to the specific rules it is currently handling, while not spending resources on checking rule types not currently used.
Abstract:
Systems and methods for extracting user identifiers over encrypted communication traffic are provided herein. An example method includes monitoring multiple flows of communication traffic. A sequence of messages is then sent to a user in accordance with a first temporal pattern. A flow whose activity has a second temporal pattern that matches the first pattern is then identified among the monitored flows. The identified flow is then associated with the user.
Abstract:
A method of evaluating scripts in an interpersonal communication includes monitoring a customer service interaction. At least one portion of a script is identified. At least one script requirement is determined. A determination is made whether the at least one portion of the script meets the at least one script requirement. An alert is generated indicative of a non-compliant script.
Abstract:
An apparatus and techniques for constructing and utilizing a “dynamic dictionary” that is not a compiled dictionary, and therefore does not need to be recompiled in order to be updated. The dynamic dictionary includes respective data structures that represent (i) a management automaton that includes a plurality of management nodes, and (ii) a runtime automaton that is derived from the management automaton and includes a plurality of runtime nodes. The runtime automaton may be used to search input data, such as communication traffic over a network, for keywords of interest, while the management automaton manages the addition of keywords to the dynamic dictionary. Typically, at least two (e.g., exactly two) such dynamic dictionaries are used in combination with a static dictionary.
Abstract:
A rule engine configured with at least one hash table which summarizes the rules managed by the engine. The rule engine receives rules and automatically adjusts the hash table in order to relate to added rules and/or in order to remove cancelled rules. The adjustment may be performed while the rule engine is filtering packets, without stopping. The rules may be grouped into a plurality of rule types and for each rule type the rule engine performs one or more accesses to at least one hash table to determine whether any of the rules of that type match the packet. In some embodiments, the rule engine may automatically select the rule types responsive to a set of rules provided to the rule engine and adapt its operation to the specific rules it is currently handling, while not spending resources on checking rule types not currently used.
Abstract:
Methods and systems for keyword spotting, i.e., for identifying textual phrases of interest in input data. The input data may be communication packets exchanged in a communication network. A keyword spotting system holds a dictionary (or dictionaries) of textual phrases for searching input data. The input data and the patterns are assigned to multiple different pattern matching algorithms. For example, a share of the traffic is handled by one algorithm and smaller traffic shares may be handled by the others. The system monitors the algorithms performance as they process the data to search for a match. The ratio of traffic splitting among the algorithms is dynamically reassigned or adjusted to maximize the overall performance.