公开(公告)号：US20170279965A1

公开(公告)日：2017-09-28

申请号：US15618858

申请日：2017-06-09

Applicant: Vonage Business Inc.

Inventor： Kim Andrew WELDON ,  Aaron CHARLESWORTH ,  Keith MEYERS

IPC: H04M3/51 ,  H04M3/42

CPC classification number: H04M3/5191 ,  H04M3/42068 ,  H04M3/4365 ,  H04W4/16

Abstract: Systems and methods for assisting a user in conducting a telephony communication include automatically obtaining contextual information relating to the telephony communication, and presenting that information to the user. The contextual information could be drawn from a third party database. The third party database could be queried for the contextual information based on an identity to the party with who the user is attempting to communicate.

公开(公告)号：US09538134B2

公开(公告)日：2017-01-03

申请号：US14138757

申请日：2013-12-23

Applicant: Vonage Business Inc.

Inventor： Saji Iltus

IPC: H04N7/15

CPC classification number: H04N7/15

Abstract: Methods and systems for resource load balancing of teleconference and video conference sessions are provided herein. In some embodiments, a method for resource load balancing of a teleconference session including a plurality of participant devices may include assigning each of the plurality of participant devices into one of a plurality of groups of participant devices based on at least one first heuristic, designating a leader device for each group of participant devices, based on at least one second heuristic to coordinate the teleconference session communications, and coordinating the teleconference session communications of each leader device to facilitate the teleconference session among the plurality of participant devices.

Abstract translation: 本文提供了电话会议和视频会议会议资源负载平衡的方法和系统。 在一些实施例中，用于包括多个参与者设备的电话会议资源负载平衡的方法可以包括基于至少一个第一启发式方式将多个参与者设备中的每一个分配给多个参与者设备组中的每一个，指定一个 基于至少一个第二启发式协调电话会议通信，以及协调每个领导者设备的电话会议通信，以促进多个参与者设备之间的电话会议会话，用于每组参与者设备的领导设备。

公开(公告)号：US09501813B2

公开(公告)日：2016-11-22

申请号：US14265892

申请日：2014-04-30

Applicant: VONAGE BUSINESS INC.

Inventor： Royee Tichauer ,  Reut Yedidim

IPC: G06T3/60 ,  G09G5/00 ,  G09G5/38 ,  G06F3/0346

CPC classification number: G06T3/606 ,  G06F1/1694 ,  G06F3/0346 ,  G06F2200/1614 ,  G09G5/003 ,  G09G5/38 ,  G09G2320/08 ,  G09G2340/0492 ,  G09G2340/14

Abstract: A system and method for controlling how images are displayed on a display screen of a portable computing device changes the orientation of the images on the display screen when the orientation of the portable computing device changes. If the orientation of the portable computing device is changing only infrequently, the orientation of the images on the display screen may be rapidly changed when the orientation of the portable computing device changes. If the orientation of the portable computing device is changing relatively frequently, the orientation of the images may not switch until after a delay period has expired after each change in orientation of the portable computing device occurs.

Abstract translation: 用于控制如何在便携式计算设备的显示屏幕上显示图像的系统和方法在便携式计算设备的方向改变时改变显示屏幕上的图像的方向。 如果便携式计算设备的方向不经常改变，则当便携式计算设备的方向改变时，显示屏幕上的图像的方向可能会迅速改变。 如果便携式计算设备的方向相对频繁地改变，则在便携式计算设备的方向的每个改变发生之后，图像的方向可能不会切换直到延迟时段到期之后。

公开(公告)号：US20250150501A1

公开(公告)日：2025-05-08

申请号：US18838599

申请日：2023-02-21

Applicant: Vonage Business Inc.

Inventor： Sara ALVAREZ-CORTES ,  Andres BERSIER ,  Natale PATRICIELLO

IPC: H04L65/752 ,  H04L65/65

Abstract: A method and apparatuses for full sender-side rate control include receiving a data stream at a forwarding unit, determining a bandwidth estimation for communicating the data stream between the forwarding unit and a sender of the data stream, determining respective bandwidth estimations for communicating the data stream between the forwarding unit and at least two receivers, aggregating the bandwidth estimations determined for communicating the data stream between the forwarding unit and the at least two receivers, and limiting the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream based on the aggregated bandwidth estimations. In some embodiments, the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream is limited by communicating a limitation message regarding the aggregated bandwidth estimation of the receivers to the sender.

公开(公告)号：US11849072B2

公开(公告)日：2023-12-19

申请号：US16601754

申请日：2019-10-15

Applicant: VONAGE BUSINESS INC.

Inventor： Tzahi Efrati ,  Jonathan Alexander ,  Sagi Dudai ,  Eugene Peter Cannon ,  Brian Grady Leno

IPC: H04M3/56 ,  H04L12/18 ,  H04L65/403 ,  H04L65/1069 ,  H04L65/1033 ,  H04L51/043 ,  H04L65/1093 ,  H04L65/65 ,  H04L65/1045 ,  H04L65/1104 ,  H04L67/54

CPC classification number: H04M3/56 ,  H04L12/1818 ,  H04L12/1822 ,  H04L51/043 ,  H04L65/104 ,  H04L65/1033 ,  H04L65/1045 ,  H04L65/1069 ,  H04L65/1093 ,  H04L65/1104 ,  H04L65/403 ,  H04L65/65 ,  H04L67/54 ,  H04M3/563 ,  H04L12/189 ,  H04M2203/5018

Abstract: Methods and system for automating conferencing in a communication session are provided herein. In some embodiments, a method for automating conferencing in a communication session includes establishing a communication session between a first end-user device and a second end-user device; receiving a first notification message from the first end-user device indicating that the communication session is at least one of visible or joinable by one or more devices associated with the first end-user device, wherein the one or more devices are associated with the first end-user device when the one or more devices are one of (i) pre-registered and stored with an association to the first end-user device, (ii) pre-authenticated to tether the one or more devices to the first end-user device, or (iii) pre-associated with a same user account profile; and sending a second notification message to the one or more devices associated with the first end-user device.

公开(公告)号：US11783135B2

公开(公告)日：2023-10-10

申请号：US16800496

申请日：2020-02-25

Applicant: VONAGE BUSINESS, INC.

Inventor： Kevin Alwell ,  Bryan Stokes

IPC: H04M3/56 ,  G06F40/58 ,  H04L12/18 ,  H04L51/04 ,  H04W4/08

CPC classification number: G06F40/58 ,  H04L12/1822 ,  H04L51/04 ,  H04M3/567 ,  H04W4/08 ,  H04M2203/2061

Abstract: Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.

公开(公告)号：US20220166871A1

公开(公告)日：2022-05-26

申请号：US17101333

申请日：2020-11-23

Applicant: VONAGE BUSINESS INC.

Inventor： Roy Ben SHOUSHAN ,  Assaf PASSAL

IPC: H04M3/22 ,  H04M3/42 ,  H04M7/00

Abstract: Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).

公开(公告)号：US11329891B2

公开(公告)日：2022-05-10

申请号：US16986850

申请日：2020-08-06

Applicant: Vonage Business Inc.

Inventor： Sanjay Macwan ,  Deepak Ottur ,  Murali Ramsunder

IPC: H04L41/00 ,  H04L41/0853 ,  H04L41/0813 ,  G06V20/20

Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.

公开(公告)号：US11295734B2

公开(公告)日：2022-04-05

申请号：US16830640

申请日：2020-03-26

Applicant: VONAGE BUSINESS INC.

Inventor： Antonio Hung ,  Tony Chan Sion Moy ,  Oscar Rodriguez

IPC: G10L15/197 ,  H04M7/00 ,  G10L15/16 ,  G10L15/22 ,  G10L15/18 ,  G06N20/00 ,  G06N3/08 ,  G10L25/18

Abstract: Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.

公开(公告)号：US11271875B2

公开(公告)日：2022-03-08

申请号：US15651623

申请日：2017-07-17

Applicant: Vonage Business Inc.

Inventor： Tzahi Efrati ,  Kevin John Alwell

IPC: H04L12/58 ,  H04L51/02 ,  G06Q10/02 ,  G06Q30/00 ,  H04M3/42 ,  H04M3/493 ,  G06F40/30

Abstract: Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.