公开(公告)号：US20220394127A1

公开(公告)日：2022-12-08

申请号：US17887739

申请日：2022-08-15

Applicant: VONAGE BUSINESS, INC.

Inventor： Jonathan FARROW ,  Dragos OANCEA

IPC: H04M3/42 ,  G11B20/10 ,  G06F3/16 ,  H04M3/56

Abstract: Systems and methods for making a multitrack recording of a telephony communication, such as a conference call, record the contributions of each participant its own respective, separate recording track. In some instances, the contribution(s) of one or more participants is recorded in separate recording tracks, and the contributions of multiple other participants is mixed and recorded in a single recording track. An organizer or administrator of a telephony communication, such as a conference call, can instruct a multitrack recording system as to how to format a multitrack recording of the telephony communication via commands submitted through an application programming interface (API).

公开(公告)号：US20220394125A1

公开(公告)日：2022-12-08

申请号：US17889964

申请日：2022-08-17

Applicant: VONAGE BUSINESS INC.

Inventor： Roy Ben SHOUSHAN ,  Assaf PASSAL

IPC: H04M3/22 ,  H04M3/42 ,  H04M7/00

Abstract: Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API). The telephony communication may be setup in a way that results in the called party not receiving information about the calling party or the calling party's telephone number.

公开(公告)号：US11431839B2

公开(公告)日：2022-08-30

申请号：US17101333

申请日：2020-11-23

Applicant: VONAGE BUSINESS INC.

Inventor： Roy Ben Shoushan ,  Assaf Passal

IPC: H04M3/22 ,  H04M3/42 ,  H04M7/00

Abstract: Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).

公开(公告)号：US11218590B2

公开(公告)日：2022-01-04

申请号：US16150636

申请日：2018-10-03

Applicant: VONAGE BUSINESS INC.

Inventor： Shay Ben Yacov ,  Iliya Barenboim ,  Romi Gubes ,  Itay Bianco ,  Srivatsan Srinivasan

IPC: H04M3/436 ,  H04L29/08 ,  H04M7/00 ,  H04W4/12 ,  H04M3/42 ,  H04W12/122 ,  H04L29/06 ,  H04W80/10

Abstract: Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a first API call, wherein the first API call is a call request from a service provider to establish a call with a client device associated with a client of the service provider; verifying an identity of the service provider, wherein verifying the identity of the service provider comprises: generating a second API call; transmitting the second API to a verification system; and receiving verification of the service provider from the verification system; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.

公开(公告)号：US20210304742A1

公开(公告)日：2021-09-30

申请号：US16830640

申请日：2020-03-26

Applicant: VONAGE BUSINESS INC.

Inventor： Antonio Hung ,  Tony Chan Sion Moy ,  Oscar Rodriguez

IPC: G10L15/197 ,  H04M7/00 ,  G10L15/16 ,  G10L15/22 ,  G10L25/18 ,  G10L15/18 ,  G06N20/00 ,  G06N3/08

Abstract: Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.

公开(公告)号：US10462286B2

公开(公告)日：2019-10-29

申请号：US15250520

申请日：2016-08-29

Applicant: Vonage Business Inc.

Inventor： Yuval Golan

IPC: H04M3/42 ,  H04M3/533 ,  H04M1/2745 ,  H04M1/57 ,  H04M1/253

Abstract: Systems and methods for deriving contact information for a calling party analyze all or a portion of the audio of the telephone call to derive such contact. Likewise, all or a portion of a voice message left by a calling party could be analyzed to obtain contact information for the calling party.

公开(公告)号：US20190037074A1

公开(公告)日：2019-01-31

申请号：US16150636

申请日：2018-10-03

Applicant: VONAGE BUSINESS INC.

Inventor： Shay Ben Yacov ,  Iliya Barenboim ,  Romi Gubes ,  Itay Bianco ,  Srivatsan Srinivasan

IPC: H04M3/436 ,  H04M7/00 ,  H04L29/08 ,  H04W12/12 ,  H04W4/12 ,  H04W80/10

Abstract: Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a first API call, wherein the first API call is a call request from a service provider to establish a call with a client device associated with a client of the service provider; verifying an identity of the service provider, wherein verifying the identity of the service provider comprises: generating a second API call; transmitting the second API to a verification system; and receiving verification of the service provider from the verification system; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.

公开(公告)号：US10158762B2

公开(公告)日：2018-12-18

申请号：US15169085

申请日：2016-05-31

Applicant: Vonage Business Inc.

Inventor： Sanjay Srinivasan ,  Antonio Hung, IV ,  Tzahi Efrati

IPC: H04M3/56 ,  H04M3/42 ,  H04W4/14 ,  G06Q10/10

Abstract: Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.

公开(公告)号：US10079932B2

公开(公告)日：2018-09-18

申请号：US14926164

申请日：2015-10-29

Applicant: Vonage Business Inc.

Inventor： Oscar Rodriguez ,  Crisantos Hajibrahim

IPC: H04M3/22 ,  H04M3/42 ,  H04L12/58

CPC classification number: H04M3/2218 ,  H04L12/1831 ,  H04L51/36 ,  H04M3/42059 ,  H04M7/0054 ,  H04M2203/651

Abstract: A method and apparatus for logging call detail information in an email message are provided herein. The method for logging call detail information in an email message includes (i) receiving, from a service provider, information associated with a first call event for a telecommunication session; (ii) creating a call record using the information associated with the first call event for the telecommunication session; (iii) receiving, from the service provider, information associated with an additional call event for the telecommunication session; (iv) updating the call record using the information associated with the additional call event; (v) repeating steps (iii) and (iv) until the information associated with one of the additional call events indicates the telecommunication session has ended; and (vi) sending a request to insert the call record into a user's email account using one or more email provider application programming interfaces (APIs).

公开(公告)号：US20180213008A1

公开(公告)日：2018-07-26

申请号：US15925063

申请日：2018-03-19

Applicant: Vonage Business Inc.

Inventor： Sushant SINGH ,  Daniel KEIL ,  Mark LOESER ,  Michael SOUTH ,  Pasquale VILLANI

IPC: H04L29/06

CPC classification number: H04L65/105 ,  H04L65/1069 ,  H04L65/1073

Abstract: A system and method for establishing a voice over Internet protocol link to a called party's mobile telephony device utilizes push notifications to activate a communications application on the called party's mobile telephony communications device. When a request to establish a voice over Internet protocol link to a mobile device is received by an incoming proxy server of a voice over Internet protocol service provider, the service provider causes a push notification to be sent to the mobile device. The called party can respond to the push notification in a manner that causes a communications application on the mobile device to be activated. Once the push notification has caused the communications application to activate, the communications application sends a special registration request to an outbound proxy server. The special registration request causes the outbound proxy server to initiate messaging that is ultimately delivered to an inbound proxy server, the messaging identifying the outbound proxy server with which the communications application has registered. The inbound proxy server can then communicate with the outbound proxy server to obtain information that allows a voice over Internet protocol link to be established with the called party's mobile telephony device.