公开(公告)号：US20190057100A1

公开(公告)日：2019-02-21

申请号：US15677762

申请日：2017-08-15

Applicant: salesforce.com, inc.

Inventor： Matthew Burghoffer ,  Robert M. Van Osten ,  Sean Patrick Lynch ,  Adam Evans

IPC: G06F17/30

Abstract: A method accesses, by a processing device executing with relation to a data pipeline, first data of a first data type and identifies a first field within the first data that is classified with a first capability, wherein a capability includes a prospective treatment of the first data that is independent of the first data type. The method accesses second data of a second data type and identifies a second field within the second data that is also classified with the first capability. The method executes processing logic on a combination of the first data within the first field and the second data within the second field in a way consistent with the first capability. The method generates a data file as an output from execution of the processing logic, the data file being independent from the first data and the second data.

公开(公告)号：US20180253195A1

公开(公告)日：2018-09-06

申请号：US15451051

申请日：2017-03-06

Applicant: salesforce.com, inc.

Inventor： Robert Van Osten ,  Sean Patrick Lynch ,  Matthew Burghoffer ,  Adam Evans ,  Joseph Michael Chrzanowski ,  Adam McCormick Doti ,  Leo Tenenblat

IPC: G06F3/0482 ,  G06F17/30

CPC classification number: G06F16/2477 ,  G06F3/04847 ,  G06F16/26 ,  H04L67/22

Abstract: A system may process and display communications data to a user. The system may receive data related to a time series of communication moments. The communication moments may include a property of a communication event that was derived based on an analysis of the communication event. The system may process the data to generate aggregate type information corresponding to one or more types of the communication moments. The system may display the communication moments and the aggregate type information to a user.