公开(公告)号：US20180253195A1

公开(公告)日：2018-09-06

申请号：US15451051

申请日：2017-03-06

Applicant: salesforce.com, inc.

Inventor： Robert Van Osten ,  Sean Patrick Lynch ,  Matthew Burghoffer ,  Adam Evans ,  Joseph Michael Chrzanowski ,  Adam McCormick Doti ,  Leo Tenenblat

IPC: G06F3/0482 ,  G06F17/30

CPC classification number: G06F16/2477 ,  G06F3/04847 ,  G06F16/26 ,  H04L67/22

Abstract: A system may process and display communications data to a user. The system may receive data related to a time series of communication moments. The communication moments may include a property of a communication event that was derived based on an analysis of the communication event. The system may process the data to generate aggregate type information corresponding to one or more types of the communication moments. The system may display the communication moments and the aggregate type information to a user.