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1.发明申请公开(公告)号：US20150229599A1
公开(公告)日：2015-08-13
申请号：US14691111
申请日：2015-04-20
Applicant: salesforce.com, inc.
Inventor： Pratima Arora , Jeanine Walters
CPC classification number: H04L51/28 , G06F17/2705 , G06F17/30289 , G06F17/30424 , G06F17/30864 , G06F17/30876 , G06Q10/107
Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.
Abstract translation: 提供了一种在多租户数据库系统中共享电子邮件的方法。 该方法在与多租户数据库系统相关联的一个或多个计算机系统处接收来自第一用户的电子邮件; 在所述一个或多个计算机系统处确定与所述电子邮件相关联的数据库对象; 将一个或多个计算机系统的电子邮件地图映射到关联的数据库对象; 并向具有数据库对象的访问权限的第二用户提供对电子邮件的查看访问。
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2.发明授权公开(公告)号：US11144558B2
公开(公告)日：2021-10-12
申请号：US16102495
申请日：2018-08-13
Applicant: salesforce.com, inc.
Inventor： Kevin Oliver , Scott Hansma , Craig Weissman , Paul Nakada , Jeanine Walters
IPC: G06F16/24 , G06F16/2457 , G06F16/20 , G06F16/245
Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
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3.发明授权公开(公告)号：US09043303B2
公开(公告)日：2015-05-26
申请号：US13950778
申请日：2013-07-25
Applicant: salesforce.com, inc.
Inventor： Pratima Arora , Jeanine Walters
IPC: G06F17/30
CPC classification number: H04L51/28 , G06F17/2705 , G06F17/30289 , G06F17/30424 , G06F17/30864 , G06F17/30876 , G06Q10/107
Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.
Abstract translation: 提供了一种在按需数据库系统中共享电子邮件的方法。 该方法在与点播数据库系统相关联的一个或多个计算机系统处接收来自第一用户的电子邮件; 在所述一个或多个计算机系统处确定与所述电子邮件相关联的数据库记录; 在一个或多个计算机系统上记录具有相关数据库记录的电子邮件; 并向具有对数据库记录的访问权限的一个或多个第二用户提供对该电子邮件的访问。
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4.发明申请METHODS AND SYSTEMS FOR SHARING EMAIL IN A MULTITENANT DATABASE SYSTEM 审中-公开用于在多个数据库系统中共享电子邮件的方法和系统公开(公告)号：US20140025693A1
公开(公告)日：2014-01-23
申请号：US13950778
申请日：2013-07-25
Applicant: salesforce.com, inc.
Inventor： Pratima Arora , Jeanine Walters
IPC: G06F17/30
CPC classification number: H04L51/28 , G06F17/2705 , G06F17/30289 , G06F17/30424 , G06F17/30864 , G06F17/30876 , G06Q10/107
Abstract: A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.
Abstract translation: 提供了一种在按需数据库系统中共享电子邮件的方法。 该方法在与点播数据库系统相关联的一个或多个计算机系统处接收来自第一用户的电子邮件; 在所述一个或多个计算机系统处确定与所述电子邮件相关联的数据库记录; 在一个或多个计算机系统上记录具有相关数据库记录的电子邮件; 并向具有对数据库记录的访问权限的一个或多个第二用户提供对该电子邮件的访问。
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5.发明授权公开(公告)号：US10049137B2
公开(公告)日：2018-08-14
申请号：US13874407
申请日：2013-04-30
Applicant: salesforce.com, inc
Inventor： Kevin Oliver , Scott Hansma , Craig Weissman , Paul Nakada , Jeanine Walters
IPC: G06F17/30
Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.
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Patent Agency Ranking
公开(公告)号：US20150039600A1
公开(公告)日：2015-02-05
申请号：US14335024
申请日：2014-07-18
Applicant: SALESFORCE.COM, INC.
Inventor： Jeanine Walters , Blake Markham , Aditya Sesha Kuruganti , Joseph Ryan , Steven Tamm , Jason Winters
IPC: G06F17/30
CPC classification number: G06F17/30867 , G06Q10/06 , G06Q30/016 , G06Q50/01
Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
Abstract translation: 所公开的技术涉及在客户关系管理（CRM）环境中的不同上下文中表示用户。 特别地，它涉及通过链接由不同组织和部门单独创建的CRM环境中的多个用户记录来为CRM环境中的每个用户创建个人对象模型。 根据一个实现，人物对象模型还包括用户的在线社交身份。 这种包容性关联模式提供了用户对CRM环境的处理程序的全面视图，从而有助于增强整体CRM体验。
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7.发明申请METHODS AND SYSTEMS FOR OPTIMIZING TEXT SEARCHES OVER STRUCTURED DATA IN A MULTI-TENANT ENVIRONMENT 审中-公开用于优化多重环境中结构化数据的文本搜索的方法和系统公开(公告)号：US20130246411A1
公开(公告)日：2013-09-19
申请号：US13874407
申请日：2013-04-30
Applicant: SALESFORCE.COM, INC
Inventor： Kevin Oliver , Scott Hansma , Craig Weissman , Paul Nakada , Jeanine Walters
IPC: G06F17/30
CPC classification number: G06F17/3053 , G06F17/30286 , G06F17/30386 , G06F17/30424
Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and: or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index
Abstract translation: 用于搜索结构化数据并增强提供给请求用户或应用程序的搜索结果的相关性的搜索系统和方法。 通过搜索用户最近使用的项目的缓存来消除或减少搜索索引延迟来提供增强的搜索结果。 此外，通过基于使用历史，数据安全模型和分层用户角色模型重新排列结果来提供更相关的搜索结果。 此外，通过在搜索索引中包括用户信息来提供增强的搜索结果
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8.发明申请公开(公告)号：US20180349385A1
公开(公告)日：2018-12-06
申请号：US16102495
申请日：2018-08-13
Applicant: salesforce.com, inc.
Inventor： Kevin Oliver , Scott Hansma , Craig Weissman , Paul Nakada , Jeanine Walters
IPC: G06F17/30
CPC classification number: G06F17/3053 , G06F17/30286 , G06F17/30386 , G06F17/30424
Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index
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公开(公告)号：US09798813B2
公开(公告)日：2017-10-24
申请号：US14335024
申请日：2014-07-18
Applicant: salesforce.com, inc.
Inventor： Jeanine Walters , Blake Whitlow Markham , Aditya Sesha Kuruganti , Joseph Ryan , Steven Tamm , Jason Winters
CPC classification number: G06F17/30867 , G06Q10/06 , G06Q30/016 , G06Q50/01
Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
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10.发明授权公开(公告)号：US09473443B2
公开(公告)日：2016-10-18
申请号：US14691111
申请日：2015-04-20
Applicant: salesforce.com, inc.
Inventor： Pratima Arora , Jeanine Walters
CPC classification number: H04L51/28 , G06F17/2705 , G06F17/30289 , G06F17/30424 , G06F17/30864 , G06F17/30876 , G06Q10/107
Abstract: A method for sharing an email in a multi-tenant database system is provided. The method receives, at one or more computer systems associated with the multi-tenant database system, the email from a first user; determines, at the one or more computer systems, a database object associated with the email; maps, at the one or more computer systems, the email to the associated database object; and provides viewing access to the email to a second user with access rights to the database object.
Abstract translation: 提供了一种在多租户数据库系统中共享电子邮件的方法。 该方法在与多租户数据库系统相关联的一个或多个计算机系统处接收来自第一用户的电子邮件; 在所述一个或多个计算机系统处确定与所述电子邮件相关联的数据库对象; 将一个或多个计算机系统的电子邮件地图映射到关联的数据库对象; 并向具有数据库对象的访问权限的第二用户提供对电子邮件的查看访问。
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