公开(公告)号：US20150236998A1

公开(公告)日：2015-08-20

申请号：US14702340

申请日：2015-05-01

Applicant: salesforce.com, inc.

Inventor： Anant Kumar Verma ,  Michael Brendan Tierney ,  Krzysztof Sebastian Oblucki ,  Blake Whitlow Markham

IPC: H04L12/58 ,  H04L29/08

CPC classification number: H04L51/32 ,  G06F21/6218 ,  G06F2221/2113 ,  G06F2221/2145 ,  G06Q10/00 ,  H04L63/08 ,  H04L63/102 ,  H04L67/02 ,  H04L67/10

Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.

Abstract translation: 公开了用于集成信息馈送的系统，装置和方法。 在各种实现中，可以基于认证信息来确定用户的身份，其中认证信息标识用户简档。 在一些实现中，基于所确定的身份来识别简档信息，其中简档信息标识使用与用户简档相关联的一个或多个信息馈送来跟踪的一个或多个实体，并且其中一个或多个信息馈送包括一个或多个馈送项 存储在数据库系统中。 在各种实现中，所识别的简档信息与由网络通信应用提供的用户帐户相关联。

公开(公告)号：US09692722B2

公开(公告)日：2017-06-27

申请号：US14702340

申请日：2015-05-01

Applicant: salesforce.com, inc.

Inventor： Anant Kumar Verma ,  Michael Brendan Tierney ,  Krzysztof Sebastian Oblucki ,  Blake Whitlow Markham

IPC: G06F3/00 ,  H04L12/58 ,  H04L29/08

CPC classification number: H04L51/32 ,  G06F21/6218 ,  G06F2221/2113 ,  G06F2221/2145 ,  G06Q10/00 ,  H04L63/08 ,  H04L63/102 ,  H04L67/02 ,  H04L67/10

Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.

公开(公告)号：US10361990B2

公开(公告)日：2019-07-23

申请号：US15611660

申请日：2017-06-01

Applicant: salesforce.com, inc.

Inventor： Anant Kumar Verma ,  Michael Brendan Tierney ,  Krzysztof Sebastian Oblucki ,  Blake Whitlow Markham

IPC: G06F21/62 ,  H04L12/58 ,  H04L29/06 ,  G06Q10/00 ,  H04L29/08

Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.

公开(公告)号：US20170359295A1

公开(公告)日：2017-12-14

申请号：US15611660

申请日：2017-06-01

Applicant: salesforce.com, inc.

Inventor： Anant Kumar Verma ,  Michael Brendan Tierney ,  Krzysztof Sebastian Oblucki ,  Blake Whitlow Markham

IPC: H04L12/58 ,  H04L29/08

CPC classification number: H04L51/32 ,  G06F21/6218 ,  G06F2221/2113 ,  G06F2221/2145 ,  G06Q10/00 ,  H04L63/08 ,  H04L63/102 ,  H04L67/02 ,  H04L67/10

Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.

公开(公告)号：US09798813B2

公开(公告)日：2017-10-24

申请号：US14335024

申请日：2014-07-18

Applicant: salesforce.com, inc.

Inventor： Jeanine Walters ,  Blake Whitlow Markham ,  Aditya Sesha Kuruganti ,  Joseph Ryan ,  Steven Tamm ,  Jason Winters

IPC: G06F17/30 ,  G06Q50/00 ,  G06Q10/06 ,  G06Q30/00

CPC classification number: G06F17/30867 ,  G06Q10/06 ,  G06Q30/016 ,  G06Q50/01

Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.