-
公开(公告)号：US20230088287A1
公开(公告)日：2023-03-23
申请号：US17478130
申请日：2021-09-17
Applicant: salesforce.com, inc.
Inventor： Aaron Popelka , William Robert Jennings, II , Andrew Short , Pranav Parekh
Abstract: Techniques described herein are used to support cross platform data sharing, access, and management between a communication process flow management platform and a communication platform. Specifically, techniques described herein support a communication process flow management platform detecting an event associated with a communication process flow that control electronic communications between a tenant and a set of users. The platform may generate a data object corresponding to the event. The data object may include metadata associated with the event. The platform may transmit, to a communication platform, a request that includes the data object. The request may be configured to cause an entry associated with the event to be posted into the communication platform.
-
公开(公告)号：USD988351S1
公开(公告)日：2023-06-06
申请号：US29744805
申请日：2020-07-31
Applicant: salesforce.com, inc.
Designer： Scott Pitkin , Pranavkumar Janakbhai Parekh , Alicia Greer , Robert Everetts , Brian Brinegar , Andrew Short , James MacManus
Abstract: FIG. 1 is a front view of a display screen or a portion thereof with graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The outermost broken lines in FIGS. 1-3 show a display screen or a portion thereof and form no part of the claimed design.
The other broken lines in FIGS. 1-3 show portions of the animated graphical user interface that form no part of the claimed design.
The appearance of the animated image sequentially transitions between the images shown FIGS. 1-3. The process or period in which one image transitions to another image forms no part of the claimed design.-
Patent Agency Ranking
公开(公告)号：USD988336S1
公开(公告)日：2023-06-06
申请号：US29744806
申请日：2020-07-31
Applicant: salesforce.com, inc.
Designer： Scott Pitkin , Pranavkumar Janakbhai Parekh , Alicia Greer , Robert Everetts , Brian Brinegar , Andrew Short , James MacManus
Abstract: A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever.
FIG. 1 is a front view of a display screen or a portion thereof with graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof;
FIG. 3 is a third image thereof; and,
FIG. 4 is a fourth image thereof.
The outermost broken lines in FIGS. 1-4 show a display screen or a portion thereof and form no part of the claimed design.
The other broken lines in FIGS. 1-4 show portions of the animated graphical user interface that form no part of the claimed design.
The appearance of the animated linage sequentially transitions between the images shown to FIGS. 1-4. The process or period in which one image transitions to another image forms no part of the claimed design.-
公开(公告)号：US11695727B1
公开(公告)日：2023-07-04
申请号：US17649032
申请日：2022-01-26
Applicant: salesforce.com, inc.
Inventor： Aaron Popelka , William Robert Jennings, II , Andrew Short
CPC classification number: H04L51/56 , G06F16/27 , H04L51/066 , H04L51/10 , H04L51/52 , H04L67/02 , H04L69/24 , H04L63/102
Abstract: A method for data processing that includes receiving, from a service that manages communications between a communication process flow management service and a communication platform, a request indicating metadata from the communication platform, information associated with a tenant of a multi-tenant system, a user identifier, or a combination thereof. The method may further include performing, based on the request, one or more actions on a communication process flow that controls electronic communications between the tenant and a set of users corresponding to the tenant. The method may further include generating a data object related to the communication process flow based on performing the one or more actions. The method may further include transmitting, to the communication platform, a message that is configured to cause posting of the data object into a communication channel of the communication platform.
-
公开(公告)号：US20220035883A1
公开(公告)日：2022-02-03
申请号：US17162346
申请日：2021-01-29
Applicant: salesforce.com, inc.
Inventor： Scott Pitkin , Pranavkumar Janakbhai Parekh , Brian Brinegar , Justin Prather , Matthew Zelenak , Craig Whynot , Ashwin Lulla , Alicia Greer , Rob Everetts , James MacManus , Andrew Short
IPC: G06F16/9538 , G06F16/9537 , G06F16/9535 , G06F3/0484
Abstract: Methods, computer readable media, and devices for management of a user journey through predefined communications activities are presented. A method may include obtaining a contact identifier for one or more contacts, determining a journey for a contact corresponding to the contact identifier, determining a contact status for the contact, displaying a visual depiction of the journey and a visual depiction of the contact status for the contact, receiving an indication of a contact journey modification, generating an updated contact status, and displaying an updated visual depiction of the journey and the updated contact status for the contact.
-
公开(公告)号：US20230096084A1
公开(公告)日：2023-03-30
申请号：US17478222
申请日：2021-09-17
Applicant: salesforce.com, inc.
Abstract: Techniques described herein are used to support cross platform data sharing, access, and management between a communication process flow management platform and a communication platform. Specifically, techniques described herein interaction with a communication process flow from a communication platform. The communication process flow management platform may receive, from a communication platform, a request comprising an indication of an action associated with a communication process flow that controls electronic communications between a tenant of a multitenant system and a set of users corresponding to the tenant. The communication process flow management platform may authenticate the request and perform the action that changes the schedule associated with the electronic communications.
-
公开(公告)号：US20230091930A1
公开(公告)日：2023-03-23
申请号：US17584985
申请日：2022-01-26
Applicant: salesforce.com, inc
Inventor： Aaron Popelka , William Robert Jennings, II , Andrew Short , Pranav Parekh
Abstract: Techniques described herein are used to support cross-platform data sharing, access, and management between a communication process flow management platform and a communication platform. Specifically, techniques described herein support a communication process flow management platform detecting an event associated with a communication process flow that control electronic communications between a tenant and a set of users. The platform may generate a data object corresponding to the event. The data object may include metadata associated with the event. The platform may transmit, to a communication platform, a request that includes the data object. The request may be configured to cause an entry associated with the event to be posted into the communication platform.
-
-
-
-
-
-
Search Results
7
records
(took 0.012 seconds)
