公开(公告)号：US20230031718A1

公开(公告)日：2023-02-02

申请号：US17387025

申请日：2021-07-28

Applicant: salesforce.com, inc.

Inventor： Aaron Popelka ,  William Robert Jennings, II ,  Alicia Greer

IPC: G06Q10/06

Abstract: A server may execute a communication process flow that controls electronic communications between a tenant of a multitenant system and a set of users corresponding to the tenant. A set of electronic communications that are transmitted to a particular user of the set of users is determined based at least in part on a set of actions defined by the communication process flow. The server may monitor web behavior data associated with the set of users in accordance with a first action of the set of actions, detect that a first user of the set of users satisfies a rule defined by the first action based at least in part on monitoring of the web behavior data, and route the first user to a next action of the set of actions in the communication process flow based at least in part on detecting that the first user satisfies the rule.

公开(公告)号：US20220035883A1

公开(公告)日：2022-02-03

申请号：US17162346

申请日：2021-01-29

Applicant: salesforce.com, inc.

Inventor： Scott Pitkin ,  Pranavkumar Janakbhai Parekh ,  Brian Brinegar ,  Justin Prather ,  Matthew Zelenak ,  Craig Whynot ,  Ashwin Lulla ,  Alicia Greer ,  Rob Everetts ,  James MacManus ,  Andrew Short

IPC: G06F16/9538 ,  G06F16/9537 ,  G06F16/9535 ,  G06F3/0484

Abstract: Methods, computer readable media, and devices for management of a user journey through predefined communications activities are presented. A method may include obtaining a contact identifier for one or more contacts, determining a journey for a contact corresponding to the contact identifier, determining a contact status for the contact, displaying a visual depiction of the journey and a visual depiction of the contact status for the contact, receiving an indication of a contact journey modification, generating an updated contact status, and displaying an updated visual depiction of the journey and the updated contact status for the contact.

公开(公告)号：USD988351S1

公开(公告)日：2023-06-06

申请号：US29744805

申请日：2020-07-31

Applicant: salesforce.com, inc.

Designer： Scott Pitkin ,  Pranavkumar Janakbhai Parekh ,  Alicia Greer ,  Robert Everetts ,  Brian Brinegar ,  Andrew Short ,  James MacManus

Abstract: FIG. 1 is a front view of a display screen or a portion thereof with graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The outermost broken lines in FIGS. 1-3 show a display screen or a portion thereof and form no part of the claimed design.
The other broken lines in FIGS. 1-3 show portions of the animated graphical user interface that form no part of the claimed design.
The appearance of the animated image sequentially transitions between the images shown FIGS. 1-3. The process or period in which one image transitions to another image forms no part of the claimed design.

公开(公告)号：USD988336S1

公开(公告)日：2023-06-06

申请号：US29744806

申请日：2020-07-31

Applicant: salesforce.com, inc.

Designer： Scott Pitkin ,  Pranavkumar Janakbhai Parekh ,  Alicia Greer ,  Robert Everetts ,  Brian Brinegar ,  Andrew Short ,  James MacManus

Abstract: A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever.
FIG. 1 is a front view of a display screen or a portion thereof with graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof;
FIG. 3 is a third image thereof; and,
FIG. 4 is a fourth image thereof.
The outermost broken lines in FIGS. 1-4 show a display screen or a portion thereof and form no part of the claimed design.
The other broken lines in FIGS. 1-4 show portions of the animated graphical user interface that form no part of the claimed design.
The appearance of the animated linage sequentially transitions between the images shown to FIGS. 1-4. The process or period in which one image transitions to another image forms no part of the claimed design.