公开(公告)号：US20240365093A1

公开(公告)日：2024-10-31

申请号：US18659880

申请日：2024-05-09

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L9/40 ,  H04N23/60 ,  H04N23/63 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

CPC classification number: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L63/083 ,  H04N23/63 ,  H04N23/64 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US20240388879A1

公开(公告)日：2024-11-21

申请号：US18787540

申请日：2024-07-29

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L9/40 ,  H04N23/60 ,  H04N23/63 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US11356821B2

公开(公告)日：2022-06-07

申请号：US16987362

申请日：2020-08-06

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06Q40/08 ,  H04W4/029 ,  H04W4/021 ,  G06F16/951 ,  H04N5/232 ,  H04W4/02 ,  H04W12/06 ,  H04L9/40

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US09749812B1

公开(公告)日：2017-08-29

申请号：US15246123

申请日：2016-08-24

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/04 ,  G06Q40/08

CPC classification number: H04W4/046 ,  G06Q40/08

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US11997572B2

公开(公告)日：2024-05-28

申请号：US17575953

申请日：2022-01-14

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L9/40 ,  H04N23/60 ,  H04N23/63 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

CPC classification number: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L63/083 ,  H04N23/63 ,  H04N23/64 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US11706594B2

公开(公告)日：2023-07-18

申请号：US17690224

申请日：2022-03-09

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06Q40/08 ,  H04W4/029 ,  H04W4/021 ,  G06F16/951 ,  H04L9/40 ,  H04W4/02 ,  H04W12/06 ,  H04N23/63 ,  H04N23/60

CPC classification number: H04W4/40 ,  G06F16/951 ,  G06Q40/08 ,  H04L63/083 ,  H04N23/63 ,  H04N23/64 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W12/06

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US10937101B1

公开(公告)日：2021-03-02

申请号：US15246084

申请日：2016-08-24

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: G06Q40/08

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US10021532B1

公开(公告)日：2018-07-10

申请号：US15648191

申请日：2017-07-12

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/02 ,  H04W4/04 ,  G06Q40/08

CPC classification number: H04W4/40 ,  G06Q40/08 ,  H04W4/021 ,  H04W4/029

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US20220201444A1

公开(公告)日：2022-06-23

申请号：US17690224

申请日：2022-03-09

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06Q40/08 ,  H04W4/029 ,  H04W4/021 ,  G06F16/951 ,  H04L9/40 ,  H04N5/232 ,  H04W4/02 ,  H04W12/06

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.

公开(公告)号：US10785619B1

公开(公告)日：2020-09-22

申请号：US16378927

申请日：2019-04-09

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： George T. Dulee ,  Natalie R. Smith ,  Matthew Clarenson ,  Michelle Ann Curtis ,  Justin Davis ,  Jacob Alt

IPC: H04W4/40 ,  G06Q40/08

Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current UPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.