Message monitor application concept and implementation
    1.
    发明授权
    Message monitor application concept and implementation 失效
    消息监控应用概念和实现

    公开(公告)号:US06621800B1

    公开(公告)日:2003-09-16

    申请号:US09490408

    申请日:2000-01-24

    Inventor: Robert M. Klein

    CPC classification number: H04M3/533 H04M7/006 H04M2203/253 H04M2203/4563

    Abstract: A voice messaging system allowing the monitoring of telephone calls is provided. The system permits subscribers to monitor incoming calls handled by voice messaging systems, and to selectively listen to the message as it is recorded, ignore the message, or establish two-way audio communications with the caller. The system further provides these monitoring capabilities to the subscriber at any location having access to a computer network that is interconnected to the message server, for example the Internet. The present invention is particularly well-suited for use with telephones that are part of private branch exchanges, telephones subscribing to central voice messaging systems, and telephones whose lines are used for the transmission of computer data in addition to voice communications.

    Abstract translation: 提供允许监听电话的语音消息系统。 该系统允许用户监视由语音消息系统处理的来电,并且在记录时选择性地收听消息,忽略消息,或者与呼叫者建立双向音频通信。 该系统进一步向任何位置的用户提供这些监视功能,该位置可访问与消息服务器(例如因特网)互连的计算机网络。 本发明特别适用于作为专用分支交换机的一部分的电话,订阅中央语音消息收发系统的电话机,以及除语音通信之外还将线路用于传输计算机数据的电话机。

    Method and apparatus for placing an intelligent telephone call using an internet browser
    2.
    发明授权
    Method and apparatus for placing an intelligent telephone call using an internet browser 有权
    使用互联网浏览器进行智能电话呼叫的方法和装置

    公开(公告)号:US06690672B1

    公开(公告)日:2004-02-10

    申请号:US09286692

    申请日:1999-04-05

    Inventor: Robert M. Klein

    Abstract: An automated method and apparatus are provided for placing an intelligent telephone call using an Internet browser. The Internet web browser caller is presented with a web page particular to the called party, and the called party has provided to a personal receptionist server system a set of possible reach me numbers where the called party may be found at a particular time. One or more telephonic calls are then placed to attempt to reach the called party. If the system is successful in finding the called party, the text entered name of the caller via the web page is read and the server will ask the called party if a telephonic call is desired with the caller. If a conference with the caller is desired, the web page will be updated to display “please answer your phone, I have your party on the line” and the call back number will be rung to set-up the conference between the caller and called party. Alternatively, a telephonic call to the caller will be placed using Internet Protocol audio streaming technology. If the called party is not found or if the call is rejected, the web page will display something like “your party was not reachable . . . ” and other alternate call answer options will be displayed (e.g., message drop, call redirection, information presentation).

    Abstract translation: 提供了一种使用互联网浏览器放置智能电话呼叫的自动化方法和装置。 互联网浏览器呼叫者被呈现给被叫方特有的网页,并且被叫方向个人接收服务器系统提供一组可能达到我在一特定时间被发现被叫方的号码。 然后放置一个或多个电话呼叫以尝试到达被叫方。 如果系统成功找到被叫方,则读取通过网页输入的主叫方名称,并且服务器将询问被叫方是否需要与主叫方进行电话呼叫。 如果需要与来电者进行会议,网页将会更新,以显示“请您接听您的电话,我有您的派对在线”,并且回叫号码将重新设置呼叫者和被叫之间的会议 派对。 或者,将使用互联网协议音频流技术来拨打对呼叫者的电话呼叫。 如果未找到被叫方或拒绝呼叫,则网页将显示“您的方不可达...”,并显示其他备用呼叫应答选项(例如,消息丢弃,呼叫重定向,信息 介绍)。

    Multi-media integrated message arrangement
    3.
    发明授权
    Multi-media integrated message arrangement 失效
    多媒体综合消息安排

    公开(公告)号:US5479411A

    公开(公告)日:1995-12-26

    申请号:US29193

    申请日:1993-03-10

    Inventor: Robert M. Klein

    CPC classification number: H04M3/5307 H04L12/54 H04L29/06 H04L12/58 H04M2201/60

    Abstract: Voice, facsimile, and electronic mail messaging is integrated in a system (FIG. 1 ) that converts e-mail messages into voice-and-fax messages. An e-mail message (400) is parsed into voiceable, prose, segments (403) and non-voiceable, non-prose, segments (404). Prose segments are converted into voice message segments (503) via text-to-speech facilities. Each non-prose segment is converted into a fax segment (504). Voice pointers (505) to fax segments are inserted into the voice message, in places corresponding to the non-prose segments in the e-mail message. The voice file (500) and fax file (510) are then stored for subsequent delivery of the message as an integrated voice-and-fax message. Conversion of integrated voice-and-fax messages into e-mail messages is likewise envisioned.

    Abstract translation: 语音,传真和电子邮件消息集成在将电子邮件消息转换成语音和传真消息的系统(图1)中。 电子邮件消息(400)被解析为语音,散文,段(403)和非话音,非散文(404)段。 散文片段通过文本到语音设备转换成语音消息片段(503)。 每个非散文段被转换成传真段(504)。 传真段的语音指针(505)被插入到与电子邮件消息中的非散列段对应的地方的话音消息中。 然后存储语音文件(500)和传真文件(510),用于随后传送消息作为集成的语音和传真消息。 集成的语音和传真消息转换成电子邮件消息也同样如此。

    Internet protocol standards-based multi-media messaging
    4.
    发明授权
    Internet protocol standards-based multi-media messaging 有权
    基于互联网协议标准的多媒体消息传递

    公开(公告)号:US06999448B1

    公开(公告)日:2006-02-14

    申请号:US09524881

    申请日:2000-03-14

    Inventor: Robert M. Klein

    CPC classification number: H04M3/533 H04M3/493 H04M7/006

    Abstract: A method and apparatus for interfacing a communications server for use with a circuit based telephony system with an Internet protocol telephony system are provided. The present invention enables service providers to service both tip-ring telephony type communications and Internet protocol telephony type communications using a single communications server. In addition, the present invention enables existing tip-ring telephony type communications servers to be modified to support Internet telephony communications.

    Abstract translation: 提供了一种用于将通信服务器与基于电路的电话系统与互联网协议电话系统一起使用的方法和装置。 本发明使得服务提供商能够使用单个通信服务器来服务于尖端电话型通信和互联网协议电话型通信。 此外,本发明使现有的尖端电话型通信服务器能够被修改以支持因特网电话通信。

    Internet/intranet user interface to a multimedia messaging system
    5.
    发明授权
    Internet/intranet user interface to a multimedia messaging system 失效
    互联网/内部网用户界面到多媒体消息系统

    公开(公告)号:US6038296A

    公开(公告)日:2000-03-14

    申请号:US946511

    申请日:1997-10-07

    Abstract: An Internet/intranet-based arrangement for interaction between a messaging system and a message originator and delivery of the message originator's message to a mailbox of the messaging system uses TCP/IP communications applications such as HTTP, Telnet, FTP, or Chat as information-transfer and message delivery mechanisms, creating an Internet/intranet-based text, binary, video, and/or multimedia file message-delivery analogue to the call-answer message-creation capability of telephony-based messaging systems.

    Abstract translation: 用于消息传递系统和消息发起者之间的交互的基于因特网/内联网的安排以及将消息发起者的消息传递到消息收发系统的邮箱使用诸如HTTP,Telnet,FTP或聊天之类的TCP / IP通信应用作为信息 - 传输和消息传递机制,创建基于电话的消息系统的呼叫应答消息创建能力的基于互联网/内联网的文本,二进制,视频和/或多媒体文件消息传递模拟。

    Greeting and schedule integration arrangement
    6.
    发明授权
    Greeting and schedule integration arrangement 失效
    问候和进度整合安排

    公开(公告)号:US5434908A

    公开(公告)日:1995-07-18

    申请号:US51920

    申请日:1993-04-22

    Inventor: Robert M. Klein

    Abstract: An arrangement (FIG. 4 ) that automatically generates and manages a subscriber's personal greeting for a voice message system (1000), based upon information contained in the subscriber's electronic schedule database (1007), such as a calendar manager program's database, stored in a computer (1002). The arrangement, implemented as a process on the computer, periodically converts information for the present time that is stored in the schedule database into a voicable greeting, using text-to-speech conversion facilities, and sends the greeting to the voice message system for conventional use.

    Abstract translation: 基于存储在用户的电子计划数据库(1007)中的信息(例如日历管理程序的数据库),存储在语音消息系统(1000)中的信息,自动地生成和管理用户对语音消息系统(1000)的个人问候语的安排(图4) 计算机(1002)。 作为计算机上的处理实现的布置使用文本到语音转换设施将存储在调度数据库中的当前时间的信息周期性地转换为声音问候语,并将问候语发送到语音消息系统以进行常规 使用。

    Automated message-translation arrangement
    8.
    发明授权
    Automated message-translation arrangement 失效
    自动消息翻译安排

    公开(公告)号:US5943398A

    公开(公告)日:1999-08-24

    申请号:US825874

    申请日:1997-04-02

    Abstract: A messaging system (100) is interfaced with a translation facility (101) so as to provide automated message translation for hearing-impaired and vision-impaired individuals. When a message is deposited (300) in a mailbox (112-113), a daemon process (117) checks (302-304) what translation service the mailbox owner is subscribed to, and then checks (306-312) whether any messages in the mailbox have a translatable component. The daemon process removes (316-318) any such message from the mailbox and sends (320-326) the translatable component to the translation facility with a request to perform the subscribed-to translation--such as voice-to-text or text/fax-to-voice. When the translated component is returned (440), the daemon process checks (442) whether the mailbox owner is subscribed to receive only the translated component or also the original untranslated component, and accordingly either appends (446) the translated component to the message or replaces (444-446) the untranslated component with the translated component in the message. The daemon process then marks (448) the message as translated and deposits (450) the marked message back in the recipient's mailbox for retrieval by the recipient.

    Abstract translation: 消息系统(100)与翻译设备(101)接口,以便为听力受损和视力障碍的个人提供自动消息翻译。 当消息(300)存放在邮箱(112-113)中时,守护进程(117)检查(302-304)邮箱所有者订阅的翻译服务,然后检查(306-312)是否有任何消息 在邮箱中有一个可翻译的组件。 守护程序进程从邮箱中删除(316-318)任何此类消息,并发送(320-326)可翻译组件到翻译工具,并执行订阅转换的请求,例如语音对文本或文本/ 传真到语音。 当翻译的组件被返回(440)时,守护进程检查(442)邮箱所有者是否被订阅以仅接收翻译的组件或者仅接收原始的未翻译的组件,并且相应地将翻译的组件附加到消息中(446) 使用消息中的已翻译组件替换(444-446)未翻译的组件。 然后守护程序将消息标记(448)转换并将标记的消息存储(450)回收件人的邮箱中,以便收件人检索。

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