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    Live Local Services Results
    61.
    发明公开
    Live Local Services Results 审中-公开

    公开(公告)号：US20240013244A1

    公开(公告)日：2024-01-11

    申请号：US17802374

    申请日：2021-12-02

    申请人： Google LLC

    发明人： Surath Sundram ,  Rupika Chatterjee

    IPC分类号： G06Q30/0204 ,  G06Q30/0282

    CPC分类号： G06Q30/0205 ,  G06Q30/0282

    摘要： The technology generally relates to identifying, in response to a search request, service providers currently available and able to perform the requested service. The identified service providers may be output as part of a list or identified on a map in response to the search request. The service providers may be ranked based on one or more factors, such as their availability at the time of the search request, a distance from the service provider's business location to the work location, a distance from a current location of the service provider to the work location, feedback pertaining to the service provider, etc. Each factor may be weighted such that one factor may influence the rank of the service provider more than another. Based on the weights, each service provider may be scored. Service providers with a higher score may be prioritized in the search results.

    User recommendations and reviews using autonomous vehicle information
    62.
    发明授权
    User recommendations and reviews using autonomous vehicle information 有权

    公开(公告)号：US11869048B2

    公开(公告)日：2024-01-09

    申请号：US16439015

    申请日：2019-06-12

    申请人： GM Cruise Holdings LLC

    发明人： Mohamed Mostafa ElShenawy

    IPC分类号： G06Q30/0282 ,  G06Q50/30 ,  G05D1/00 ,  G06F3/16

    CPC分类号： G06Q30/0282 ,  G05D1/0088 ,  G06F3/165 ,  G06Q50/30 ,  G05D2201/0213

    摘要： The subject disclosure provides techniques for enriching user reviews and providing improved user recommendations using data collected by autonomous vehicles (AVs). In some aspects, a process of the disclosed technology includes steps for receiving a ride request wherein the ride request specifies a pick-up location associated with a user identifier (ID), navigating an autonomous vehicle to the pick-up location to provide ride service for a user associated with the user ID, and receiving review information from the user, wherein the review information relates to a product or service consumed by the user. In some aspects, the process can also include steps for associating the review information with the user ID, and enriching the review information using trip information associated with the user ID. Systems and computer-readable media are also provided.

    SYSTEM AND METHOD TO MANAGE COMMUNICATIONS OF CUSTOMERS ASSOCIATED TO A BUSINESS
    63.
    发明公开
    SYSTEM AND METHOD TO MANAGE COMMUNICATIONS OF CUSTOMERS ASSOCIATED TO A BUSINESS 审中-公开

    公开(公告)号：US20240005366A1

    公开(公告)日：2024-01-04

    申请号：US17856352

    申请日：2022-07-01

    申请人： BirdEye, Inc.

    发明人： Naveen Gupta ,  Ameya Virkar

    IPC分类号： G06Q30/02 ,  G06Q50/00

    CPC分类号： G06Q30/0281 ,  G06Q50/01 ,  G06Q30/0282 ,  G06Q30/0203

    摘要： Disclosed is a system to manage customer communications. The system is configured to collect communications associated with the customer from a plurality of communication channels. Each communication of the one or more communications has an associated form that is specific to a communication channel of the plurality of communication channels utilized for the communication; check an account status of the customer to validate the customer; combine the one or more communications associated with the customer to generate a single communication, wherein the single communication is displayed through a unified view; and enable a business owner to generate and provide one or more response communications corresponding to the one or more communications such that, to provide the one or more response communication, an automatically selected communication channel of the plurality of communication channels is utilized, wherein the automatically selected communication channel is similar to the communication channel utilized for the communication.

    Influencer Tracking and Rating System
    65.
    发明公开
    Influencer Tracking and Rating System 审中-公开

    公开(公告)号：US20230394594A1

    公开(公告)日：2023-12-07

    申请号：US17832030

    申请日：2022-06-03

    申请人： Allon Caidar

    发明人： Allon Caidar

    IPC分类号： G06Q50/00 ,  G06Q30/02

    CPC分类号： G06Q50/01 ,  G06Q30/0282

    摘要： A computer-implemented system for identifying, tracking and rating product influencers to social media users is provided. The system provides product sellers the ability to search for and choose product influencers to produce and communicate media relating to the product to social media users. Influencers can be ranked based on total sales to a storefront of the seller which hosts the media associated with the seller product.

    Machine learning systems for computer generation of automated recommendation outputs
    67.
    发明授权
    Machine learning systems for computer generation of automated recommendation outputs 有权

    公开(公告)号：US11836768B2

    公开(公告)日：2023-12-05

    申请号：US18063740

    申请日：2022-12-09

    申请人： Cigna Intellectual Property, Inc.

    发明人： Jeffrey R. McCormick

    IPC分类号： G06Q30/02 ,  G06Q30/0282 ,  G06Q30/0204 ,  G06N20/00 ,  G06F16/2457 ,  G06Q30/0203

    CPC分类号： G06Q30/0282 ,  G06F16/24578 ,  G06N20/00 ,  G06Q30/0203 ,  G06Q30/0205

    摘要： A computer-implemented method includes determining whether historical profile data structures are stored in a database with corresponding structured supplemental data and selected health care plan option identifiers of a set of health care plan option identifiers. The method includes generating historical feature vectors using the historical data structures stored in the database or generating the historical feature vectors using created sample profile data structures. The method includes training machine learning models using the generated historical feature vectors, selecting one of the machine learning models for use in generating recommendation outputs, presenting an interactive voice interface to an entity to generate audio questions and prompts for obtaining response data from the entity, classifying voice survey responses of the entity, and generating feature vectors. The method includes processing, using the selected machine learning model, the feature vectors to generate the recommendation outputs, and transforming a user interface to display the recommendation output.

    AI-POWERED USER-CENTRIC REVIEW SYSTEM
    70.
    发明公开
    AI-POWERED USER-CENTRIC REVIEW SYSTEM 审中-公开

    公开(公告)号：US20230360094A1

    公开(公告)日：2023-11-09

    申请号：US17738308

    申请日：2022-05-06

    申请人： eBay Inc.

    发明人： Biwei Jiang ,  Wei Liu ,  Xiangyu Wang ,  Liangqi Pan ,  Fei Dong

    IPC分类号： G06Q30/02 ,  G06F3/0482 ,  G06F40/40 ,  G06Q30/06

    CPC分类号： G06Q30/0282 ,  G06F3/0482 ,  G06F40/40 ,  G06Q30/0625

    摘要： A method of displaying a user interface is provided. The method includes retrieving reviews for an item and extracting indicia from the retrieved reviews. A first question is generated based on the extracted indicia. A first interactive user interface is displayed that includes the first question along with an option to provide a response that corresponds to a review of the item. A second question and an answer to the second question are generated based on the response to the first question. A second interactive user interface that includes the second question and the answer to the second question is then displayed.