Disambiguating results within a speech based IVR session
    31.
    发明申请
    Disambiguating results within a speech based IVR session 有权
    在基于语音的IVR会话中消除歧义

    公开(公告)号:US20040193403A1

    公开(公告)日:2004-09-30

    申请号:US10396081

    申请日:2003-03-25

    CPC classification number: G10L15/1815

    Abstract: Within an interactive voice response system, a method of automatically disambiguating results presented to a user can include determining the identity of a user within an interactive voice response session, receiving user inputs specifying selections in an interactive voice response menu hierarchy, and storing historical information specifying the user selections within a profile associated with the identity of the user. For at least one subsequent input from the user, identifying the historical information associated with the identity of the user and using the historical information to reduce a number of possible selections in the interactive voice response menu hierarchy which are presented to the user.

    Abstract translation: 在交互式语音响应系统中,自动消除呈现给用户的结果的方法可以包括确定交互式语音响应会话内的用户的身份,接收指定交互式语音响应菜单层次中的选择的用户输入,以及存储指定 在与用户的身份相关联的简档内的用户选择。 对于来自用户的至少一个后续输入,识别与用户的身份相关联的历史信息并使用历史信息来减少呈现给用户的交互式语音响应菜单层级中的可能选择的数量。

    Cellular electronic wallet device and method
    32.
    发明申请
    Cellular electronic wallet device and method 审中-公开
    手机电子钱包装置及方法

    公开(公告)号:US20040143550A1

    公开(公告)日:2004-07-22

    申请号:US10324537

    申请日:2002-12-19

    Abstract: A method of conducting commerce within a portable, wireless computing device can include storing an identifier specifying a cellular communications channel and receiving a user input specifying financial transaction information. The identifier and the financial transaction information can be provided to a receiving device over a short range, wireless communications link to initiate the financial transaction. An authorization code can be received via the cellular communications channel specified by the identifier. The authorization code can indicate whether the financial transaction was approved.

    Abstract translation: 在便携式无线计算设备内进行商务的方法可以包括存储指定蜂窝通信信道的标识符,并且接收指定金融交易信息的用户输入。 标识符和金融交易信息可以通过短距离无线通信链路提供给接收设备以发起金融交易。 可以通过由标识符指定的蜂窝通信信道接收授权码。 授权代码可以表明金融交易是否获得批准。

    Secure communication overlay using IP address hopping
    33.
    发明申请
    Secure communication overlay using IP address hopping 有权
    使用IP地址跳跃保护通信覆盖

    公开(公告)号:US20040123143A1

    公开(公告)日:2004-06-24

    申请号:US10324440

    申请日:2002-12-19

    CPC classification number: H04L61/00 H04L29/12009 H04L63/0428 H04L63/164

    Abstract: A server (115) having a communication link comprises an application execution environment, a random IP address generator application (135) executing within the application execution environment of the server to randomly select (205) an IP address, a communications interface configured to send outbound data or to receive inbound data thereby establishing the communications link in coordination with the random IP address generator application and a processor (150). Preferably, the processor is programmed to receive a request from a client (112 or 114) and process the request if an IP address randomly selected at the client synchronously matches the randomly selected IP address at the server. Additionally, the processor can be further programmed to ignore the request from the client if the IP address randomly selected at the client fails to synchronously match the randomly selected IP address at the server.

    Abstract translation: 具有通信链路的服务器(115)包括应用执行环境,在服务器的应用执行环境内执行的随机IP地址生成器应用(135),以随机选择(205)IP地址;通信接口,被配置为发送出站 数据或接收入站数据,从而与随机IP地址生成器应用程序和处理器(150)协调建立通信链路。 优选地,处理器被编程为从客户端(112或114)接收请求,并且如果在客户端随机选择的IP地址与服务器上随机选择的IP地址同步地匹配,则处理该请求。 此外,如果客户端随机选择的IP地址与服务器上的随机选择的IP地址同步匹配,则处理器可以进一步被编程为忽略来自客户端的请求。

    Wireless LAN roaming using a Parlay gateway
    34.
    发明申请
    Wireless LAN roaming using a Parlay gateway 审中-公开
    无线局域网漫游使用Parlay网关

    公开(公告)号:US20040122687A1

    公开(公告)日:2004-06-24

    申请号:US10326435

    申请日:2002-12-19

    Abstract: A method of providing wireless local area network providers with subscriber administration services can include receiving from a processing node in a wireless local area network a request through a gateway interface for approval for a subscriber to access the wireless local area network. The request can specify subscriber identifying information. A determination can be made as to whether the subscriber is approved to access the wireless local area network using the subscriber identifying information by querying a telecommunications subscriber data store. The processing node of the wireless local area network can be notified of the determination results through the gateway interface. If the subscriber is approved, a record of the wireless session can be stored in a session data store.

    Abstract translation: 向无线局域网提供商提供订户管理服务的方法可以包括通过网关接口从无线局域网中的处理节点接收用于批准用户接入无线局域网的请求。 该请求可以指定用户识别信息。 可以通过查询电信用户数据存储器来确定用户是否被批准使用订户识别信息访问无线局域网。 无线局域网的处理节点可以通过网关接口通知确定结果。 如果订户被批准,则无线会话的记录可以存储在会话数据存储中。

    Pre-connection telephony data synchronization
    35.
    发明申请
    Pre-connection telephony data synchronization 失效
    预连接电话数据同步

    公开(公告)号:US20040120481A1

    公开(公告)日:2004-06-24

    申请号:US10324895

    申请日:2002-12-20

    CPC classification number: H04L12/66

    Abstract: A method of transmitting updates to a data requester can include receiving a telephony connectivity request for establishing a telephony voice channel between a data requester and a data source. The data source can be detected based upon the telephony connectivity request. A data synchronizer can ascertain an update time that the data requester last received a data update and can determine a synchronization time that the data source was last synchronized. The data synchronizer can compare the update time and the synchronization time. If the synchronization time occurs after the update time, then the data synchronizer can synchronize the data requester with the data source.

    Abstract translation: 向数据请求者发送更新的方法可以包括:接收用于在数据请求者和数据源之间建立电话语音信道的电话连接请求。 可以基于电话连接请求检测数据源。 数据同步器可以确定数据请求者最后接收到数据更新的更新时间,并且可以确定数据源最后同步的同步时间。 数据同步器可以将更新时间和同步时间进行比较。 如果在更新时间之后发生同步时间,则数据同步器可以将数据请求者与数据源同步。

    System and method for data mining of contextual conversations
    36.
    发明申请
    System and method for data mining of contextual conversations 有权
    上下文对话数据挖掘的系统和方法

    公开(公告)号:US20040083101A1

    公开(公告)日:2004-04-29

    申请号:US10279438

    申请日:2002-10-23

    CPC classification number: G10L15/1822 G10L15/26

    Abstract: A system and method for mining data from stored telephone conversations is provided. Users request advanced data processing on the recorded data, either on the live data stream or the data in storage. Processes search the recorded data for keywords and phrases that the user provides the PTR. User can also request more sophisticated analysis of the recorded data for deeper contextual meaning of the conversations. Context information may include identifying the users, the locations and times referred to by the users during the conference, etc. Additional searches related to the obtained information are performed and the extracted information is compared to similar information obtained from previous meetings. Voice inflections and any emotional stress present in the voices of the users can also be detected and added to the collected information. Search terms can also be highlighted in the results.

    Abstract translation: 提供了一种用于从存储的电话对话中挖掘数据的系统和方法。 用户可以通过实时数据流或存储中的数据来请求对记录数据的高级数据处理。 流程搜索用户提供PTR的关键词和短语的记录数据。 用户还可以请求对记录数据的更为复杂的分析,以便更深入地进行对话的内容。 上下文信息可以包括识别用户,在会议期间由用户引用的位置和次数等。执行与获得的信息相关的附加搜索,并将提取的信息与从先前会议获得的类似信息进行比较。 还可以检测出用户声音中出现的语音变化和任何情绪压力,并将其添加到收集的信息中。 搜索字词也可以在结果中突出显示。

    Method for telecommunications service-to-service asynchronous communications using a context cache
    37.
    发明申请
    Method for telecommunications service-to-service asynchronous communications using a context cache 失效
    使用上下文高速缓存的电信服务到服务异步通信的方法

    公开(公告)号:US20040052349A1

    公开(公告)日:2004-03-18

    申请号:US10246255

    申请日:2002-09-17

    CPC classification number: H04Q3/0029

    Abstract: A method of communication among telephony services using an event context cache can include, in a messaging telephony service, receiving a telephony event from a node in the public switched telephony network specifying a called directory number, a calling directory number, and service context data. The service context data can be stored as an entry within the event context cache. The event context cache can be accessible by at least one other telephony service. The entry can be associated with a key for the event context cache. The key can be specified by the called directory number and the calling directory number.

    Abstract translation: 使用事件上下文高速缓存的电话服务之间的通信方法可以包括在消息收发电话服务中,从公共交换电话网络中的节点接收指定被叫目录号码,呼叫目录号码和服务上下文数据的电话事件。 服务上下文数据可以作为条目存储在事件上下文高速缓存中。 事件上下文缓存可由至少一个其他电话服务访问。 该条目可以与事件上下文缓存的密钥相关联。 密钥可以由被叫目录号码和呼叫目录号码指定。

    Service logic context cache for signaling events
    38.
    发明申请
    Service logic context cache for signaling events 失效
    用于信令事件的服务逻辑上下文高速缓存

    公开(公告)号:US20030231756A1

    公开(公告)日:2003-12-18

    申请号:US10172410

    申请日:2002-06-14

    CPC classification number: H04Q3/0025 H04Q3/0054

    Abstract: A method for sharing signaling event data in a telephony system can include receiving within a first service logic component an event from a telephony signaling network. An event context can be determined for the event and asynchronously stored within an event context cache communicatively linked with at least said first service logic component and a second service logic component.

    Abstract translation: 用于在电话系统中共享信令事件数据的方法可以包括在第一服务逻辑组件内从电话信令网络接收事件。 可以为事件确定事件上下文,并且异步地存储在与至少所述第一服务逻辑组件和第二服务逻辑组件通信地链接的事件上下文高速缓存中。

    Multiple sound fragments processing and load balancing
    39.
    发明申请
    Multiple sound fragments processing and load balancing 有权
    多个声音片段处理和负载均衡

    公开(公告)号:US20030229493A1

    公开(公告)日:2003-12-11

    申请号:US10164972

    申请日:2002-06-06

    CPC classification number: G10L15/32 G10L15/08 G10L2015/223 G10L2015/228

    Abstract: A method, system and article of manufacture of recognizing a voice command. One embodiment of the invention comprises: receiving a voice input; using the number of sound fragments, determining a number of sound fragments to be processed in a first set of sound fragments; determining whether the first set of sound fragments of the voice input matches with the first set of sound fragments of a voice command; and if the first set of sound fragments matches with the first set of sound fragments of the voice command, then determining whether one or more remaining sound fragments matches with one or more remaining sound fragments of the voice command.

    Abstract translation: 识别语音命令的方法,系统和制造。 本发明的一个实施例包括:接收语音输入; 使用声音片段的数量,确定要在第一组声音片段中处理的声音片段的数量; 确定语音输入的第一组声音片段是否与语音命令的第一组声音片段匹配; 并且如果第一组声音片段与语音命令的第一组声音片段匹配,则确定一个或多个剩余声音片段是否与语音命令的一个或多个剩余声音片段匹配。

    Visual tool for developing service components for use in advanced intelligent networks
    40.
    发明申请
    Visual tool for developing service components for use in advanced intelligent networks 失效
    用于开发用于高级智能网络的服务组件的可视化工具

    公开(公告)号:US20030126584A1

    公开(公告)日:2003-07-03

    申请号:US10038590

    申请日:2002-01-03

    CPC classification number: G06F8/34

    Abstract: A method for visually generating a service component can include specifying at least one service building block, wherein the specification includes visually selecting a plurality of event handlers for inclusion in the at least one service building block. The method can also include exporting the at least one service building block. The exporting step can produce a deployment descriptor which describes events for which the at least one service building block has been configured to handle. The at least one service block can be visually arranged, wherein the arrangement can form the service component. Finally, the service component produced by the visual arrangement can be configured for insertion in a SLEE in an advanced intelligent network. Notably, in one aspect of the method, the method can further include the step of encapsulating the service component in a service application container.

    Abstract translation: 用于可视化地生成服务组件的方法可以包括指定至少一个服务构建块,其中,所述规范包括可视地选择多个事件处理程序以包括在所述至少一个服务构建块中。 该方法还可以包括导出至少一个服务构建块。 导出步骤可以产生描述至少一个服务构建块已被配置为处理的事件的部署描述符。 可以可视地排列至少一个服务块,其中该装置可以形成服务组件。 最后,通过视觉配置生成的服务组件可以被配置为插入到高级智能网络中的SLEE中。 值得注意的是,在该方法的一个方面,该方法还可以包括将服务组件封装在服务应用容器中的步骤。

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