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21.发明授权公开(公告)号：US11783135B2
公开(公告)日：2023-10-10
申请号：US16800496
申请日：2020-02-25
Applicant: VONAGE BUSINESS, INC.
Inventor： Kevin Alwell , Bryan Stokes
CPC classification number: G06F40/58 , H04L12/1822 , H04L51/04 , H04M3/567 , H04W4/08 , H04M2203/2061
Abstract: Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.
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公开(公告)号：US20220166871A1
公开(公告)日：2022-05-26
申请号：US17101333
申请日：2020-11-23
Applicant: VONAGE BUSINESS INC.
Inventor： Roy Ben SHOUSHAN , Assaf PASSAL
Abstract: Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).
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公开(公告)号：US11329891B2
公开(公告)日：2022-05-10
申请号：US16986850
申请日：2020-08-06
Applicant: Vonage Business Inc.
Inventor： Sanjay Macwan , Deepak Ottur , Murali Ramsunder
IPC: H04L41/00 , H04L41/0853 , H04L41/0813 , G06V20/20
Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.
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24.发明授权公开(公告)号：US11295734B2
公开(公告)日：2022-04-05
申请号：US16830640
申请日：2020-03-26
Applicant: VONAGE BUSINESS INC.
Inventor： Antonio Hung , Tony Chan Sion Moy , Oscar Rodriguez
Abstract: Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.
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25.发明授权公开(公告)号：US11271875B2
公开(公告)日：2022-03-08
申请号：US15651623
申请日：2017-07-17
Applicant: Vonage Business Inc.
Inventor： Tzahi Efrati , Kevin John Alwell
Abstract: Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.
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Patent Agency Ranking
公开(公告)号：US10992610B2
公开(公告)日：2021-04-27
申请号：US15608213
申请日：2017-05-30
Applicant: Vonage Business Inc.
Inventor： Tzahi Efrati , Antonio Hung, IV , Deepak Ottur , Michael Gruosso
IPC: G06F15/16 , H04L12/58 , G06Q30/00 , H04L29/08 , G06Q30/02 , H04L29/06 , G06Q20/14 , G06Q10/06 , G06Q50/06
Abstract: Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.
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公开(公告)号：US10142230B2
公开(公告)日：2018-11-27
申请号：US15236842
申请日：2016-08-15
Applicant: VONAGE BUSINESS INC.
Inventor： Itay Bianco , Sagi Iltus , Gil Osher , Matthew Dennis Krokosz , Natan Shaltiel , Sagie Machlin
IPC: H04L12/741 , H04L29/12
Abstract: A computer-implemented method for transmitting messages associated with IPv4 addresses on an IPv6 network comprising: receiving, in a first message from an IPv4 network, an IPv4 address of a component in the IPv4 network; parsing the IPv4 address into a plurality of elements; creating a new host name for the IPv4 address based on the parsed plurality of elements; sending, to a domain name server (DNS) associated with the IPv6 network, a request to perform a DNS lookup of the host name; responsive to the DNS lookup request, receiving an IPv6 address; and processing the first message as if it were originally received with the IPv6 address.
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公开(公告)号：US09781260B2
公开(公告)日：2017-10-03
申请号：US13872836
申请日：2013-04-29
Applicant: Vonage Business Inc.
Inventor： Xuhua Lin
CPC classification number: H04M3/42365 , H04M3/42017
Abstract: Methods and apparatus for detection and notification of called party presence via a telecommunication device associated with a called party are provided herein. In some exemplary embodiments, a method for detection and notification of called party presence may include receiving a request to establish a telecommunication session, obtaining presence information derived from presence detection equipment associated with the telecommunication device responsive to the received request, determining presence of the called party based on the obtained presence information, and sending a notification message including an indication of the determined presence of the called party.
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公开(公告)号：US09516162B2
公开(公告)日：2016-12-06
申请号：US14526941
申请日：2014-10-29
Applicant: Vonage Business Inc.
Inventor： Yuval Golan , Gil Osher
CPC classification number: H04M3/42374 , H04W4/16
Abstract: Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining availability of a user based on mobile device status may include receiving, at a first device, an instruction to check a status of a second device; transmitting a status request from the first device to the second device; and receiving, responsive to the status request, a message from the second device indicating a telephony status of the second device.
Abstract translation: 本文提供了用于基于移动设备状态来确定用户的可用性的方法和系统。 在一些实施例中，用于基于移动设备状态确定用户的可用性的方法可以包括在第一设备处接收用于检查第二设备的状态的指令; 从第一设备向第二设备发送状态请求; 以及响应于所述状态请求，从所述第二设备接收指示所述第二设备的电话状态的消息。
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公开(公告)号：US09444944B2
公开(公告)日：2016-09-13
申请号：US14822629
申请日：2015-08-10
Applicant: VONAGE NETWORK, LLC
Inventor： Tzahi Efrati , Gavin Macomber , Anthony Russo
CPC classification number: H04M3/56 , H04L65/1069 , H04L65/1096 , H04L65/80 , H04M3/42 , H04M3/48 , H04M2201/22
Abstract: Systems and methods performed by an IP telephony system are designed to determine when two parties to a recently terminated telephony communication are simultaneously calling each other in an attempt to re-establish a telephony communication. When the IP telephony system determines that this situation is occurring, the IP telephony system acts to connect the two parties, rather than have both of them see their new call setup attempt fail because the other party's telephony device is indicated to be busy.
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